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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
728 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 728 reviews

November 17, 2025

The service was awesome ! Would recommend them very much. The they had me in and finished in no time More

by stukamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
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November 15, 2025

Awesome experience . I arrived a little early and they were ready and eager to assist . Friendly service . I was given a ride back to work and when the repairs were done More

by Wmod3x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Walker mainly but everyone was super
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Nov 17, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 14, 2025

Prompt and courteous maintenance service . Friendly staff. Work accomplished efficiently. Cost appropriate for work done. More

by revkarenrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Nov 16, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2025

Service advisor Early Haley was great to work with on getting my f-150 in and out of the shop in a quick turnaround. More

by bradley.kennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley, Richard Lambert, Janet Haynes
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Nov 17, 2025 -

Group 1 Ford of Shreveport responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2025

Everyone was so nice and the salesman Hunter was so knowledgeable about all the features in the vehicle More

by 3dfeazel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
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Nov 17, 2025 -

Group 1 Ford of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

November 12, 2025

I had the best experience! From my sales person, Mamie to the finance office! Fast, friendly, easy! More

by MeredithReyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mamie Harris
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Nov 13, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2025

The waiting area was very clean. I received prompt attention upon arrival. The technicians were very courteous. More

by fayemc2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Nov 03, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Shreveport! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2025

They took great care of me and got my truck back up to speed! Appreciate their efficiency! More

by dberken63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Oct 29, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2025

I went in for an alignment and oil change. Everything went smooth and quickly. They even reminded me my inspection was out and took care of it for me. More

by A.hamilton244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez, Haley Peters
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Oct 29, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2025

Excellent service good communication where I understood everything thanks for taking care of my truck More

by thomasrenee045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Oct 27, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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