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Rountree Ford

Shreveport, LA

Overview
Employees
Reviews
Vehicles
4.7
576 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 576 reviews

December 18, 2023

Great job as always. Service is great and my guy was great. Fast service, thank you More

by Redriverrat19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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Dec 20, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

I use my truck for work and called to see if they could get me taken care of today. The service shop gave me an appointment time and I got there early so they put my truck straight into the shop and in a c More

by redneckhippie053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
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Dec 16, 2023 -

Rountree Ford responded

That's awesome! It's great that we were able to accommodate your need for urgent service on your truck, especially considering its importance for your work. Being able to get in earlier than expected and having your truck serviced promptly must have been a huge relief. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Dec 16, 2023 -

redneckhippie053 responded

Thank you

December 11, 2023

No techs on Saturdays. Was told I would have to drop truck off for two or more days for a tech to look at a piece of window trim that needs to be replaced. Service advisor More

by josht1289
Recommend Dealer
No
Employees Worked With
Service advisor
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Dec 12, 2023 -

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for the misunderstanding and inconvenience you experienced during your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at 318-524-4502. I look forward to speaking with you. Christopher Magill, General Manager

December 08, 2023

They did a thorough job and got it down quickly. I will be returning for further service. More

by foxyday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Very pleased with the professionalism and courtesy shown to me. Problem was handled promptly. Will be happy to have future maintenance taken care of here. More

by nightaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Dec 09, 2023 -

Rountree Ford responded

It's wonderful to hear about your positive experience at Rountree Ford! Professionalism, courtesy, and prompt resolution of issues can make a significant difference in ensuring customer satisfaction. We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Service rep was extremely friendly, helpful an)d knowledgeable. Got in early and out quick More

by catv1ster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Martinez
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Dec 06, 2023 -

Rountree Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Madison was very helpful and gave me up to date information. Will come back next tome More

by choward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
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Dec 07, 2023 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Madison provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Went to the dealership for my inspection sticker today and was met by Madison Davidson she was 👍 great More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Davidson
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Dec 07, 2023 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Madison provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Madison Davidson was great to work with,she really took care of me and my needs! More

by Carlosdonaway9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Rountree Ford responded

It's fantastic to hear that you had a great experience and that Madison provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Dropped off, got a ride home and then they delivered my truck to my house! Awesome. More

by rlcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept-Stephen
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Dec 02, 2023 -

Rountree Ford responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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