Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
Vehicles
4.8
857 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

Directions

By Type

Showing 857 reviews

July 25, 2026

Didn't have an appointment and they still got me in and got took care of thank you very much. More

by Johnnycoats350
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
July 23, 2026

Good service and the service rep was very kind and helpful. The waiting room is clean with a great coffee machine. More

by dwcsom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
July 21, 2026

The salesman was courteous and professional. He was also knowledgable of the vehicle. It was an all around good experience, and I would recommend Group 1 Ford. More

by Van
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hostetler
Report | Print
Jul 22, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

Horrible and unfriendly. they will hold your vehicle for 3 days just to scan it More

by Broderick Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Jul 22, 2026 -

Group 1 Ford of Shreveport responded

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be to be without your vehicle, especially when you're waiting for diagnostic work to begin. Our goal is to provide timely service and clear communication throughout the repair process, and it sounds like we fell short in your case. We would appreciate the opportunity to learn more about what happened and address your concerns directly. Please contact our Service Department at your convenience and ask for the Service Manager, Larry Starratt, so we can review your visit and work toward a resolution. We value your business and appreciate your feedback as it helps us improve our customer experience. Thank you, Larry Starratt Jr. Service Director (615) 859-0000 x404 lstarratt@group1auto.com

July 19, 2026

Great service every time I visit. They treat me and my daughter so well. Will always be a valued customer! More

by Blonadier76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jul 19, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 17, 2026

Always fast friendly service. Convenient appointment times and great customer service. Friendly , professional and knowledgeable staff. More

by shelleypate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Simon and Christian, Richard Lambert, Janet Haynes
Report | Print
Jul 18, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2026

Group 1 Ford’s service dept oversaw the maintenance on my f250. Although it got delayed due to parts, they took care of me and made it right. Would recommend to others. More

by williamveal29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Beason
Report | Print
Jul 17, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2026

Extremely good service and customer service ! fair wait time and good coffee. Pricing and repairs on the mark. More

by T rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J
Report | Print
Jul 15, 2026 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2026

As usual, I had excellent service and was treated like family. Kudos go to Haley and Shawn for their assistance. More

by david.tolbert2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Haley and Shawn
Report | Print
Jul 15, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2026

Everyone was very nice. My advisor was A J. He was very nice and helpful. More

by Sjoneshunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J, Richard Lambert
Report | Print
Jul 12, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
...
86