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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
720 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 720 reviews

October 27, 2025

I went in for an alignment and oil change. Everything went smooth and quickly. They even reminded me my inspection was out and took care of it for me. More

by A.hamilton244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez, Haley Peters
Report | Print
October 25, 2025

Excellent service good communication where I understood everything thanks for taking care of my truck More

by thomasrenee045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Oct 27, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2025

This review is for the Group 1 (Rountree Ford/Lincoln) Service Department. Everything from the ease of scheduling an appointment to the digital communication regarding the services necessary to maintain m More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree, Jackie Carroll
Report | Print
Oct 27, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2025

Very disappointed,after two trips,& $2800 my is still haven’t properly been repaired, still doing same thing it was doing before I brought to them,so far found wires that was left disconnected.very dissa More

by brookslee22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Report | Print
October 22, 2025

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by tnols46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
October 22, 2025

Drop off was super easy. Staff was professional and easy to work with. Will be making this my go to dealership More

by nep2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Pascual
Report | Print
Oct 23, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2025

At first I was worried because I had a 2:45 appointment and they closed at 4:00 pm on Saturday. The advisor and technician were extremely kind and fast. I’m glad I got my oil changed for $18. More

by Brian.j.shoup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen McCree
Report | Print
Oct 18, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 13, 2025

Haley Peters did an amazing job handling all My issues and concerns. Group 1 Ford should be proud of her and her amazing mechanics. Thanks for the great service. Bobby B More

by Bobby Brannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Oct 15, 2025 -

Group 1 Ford of Shreveport responded

Hi Bobby, we're happy to hear you had such a positive experience with Haley! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2025

Excellent service and service advisors! My wait for my oil change was minimal and they took great care of me! More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and Costa
Report | Print
Oct 14, 2025 -

Group 1 Ford of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2025

Very knowledgeable & performance was intriguing. I was getting an oil change & walked out with so much knowledge. More

by yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen Mccree
Report | Print
Oct 14, 2025 -

Group 1 Ford of Shreveport responded

Hi Yvonne, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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