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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
782 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 782 reviews

February 19, 2026

I love the fact that they can come to my home and do my oil changes. The technicians that come are always very courteous and knowledgeable. More

by jlewis182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
Report | Print
February 16, 2026

I don't feel like I was treated fairly. I feel I was lied to. I feel I was overcharged. More

by Dollahound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
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February 14, 2026

The service was quick and easy. The staff were very friendly. Amazing work all around! More

by ErynTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Feb 15, 2026 -

Group 1 Ford of Shreveport responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2026

Quick fast and in a hurry to take care of me and my vehicle! Awesome customer service More

by Thiggypen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Feb 15, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2026

Great Experience they usually do a good job on taking care of my vehicle customer service was awesome as well. More

by marcellicus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No listed
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Feb 15, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2026

Prompt and courteous service. Brock explained my concerns and was able to tell me tge time for service correctly More

by david.tolbert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 15, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

February 13, 2026

The dealership was very professional. I will visit them again. They were very helpful and friendly. More

by donniebright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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Feb 15, 2026 -

Group 1 Ford of Shreveport responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

February 11, 2026

We've bought our last 3 vehicles at Group 1 Ford. Hunter is a great! More

by CEschick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hostetler
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Feb 14, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2026

Clean, friendly staff. Can’t believe they can keep a Lincoln for several days & deny having loaner cars! More

by wannettakeels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah in Service
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Feb 11, 2026 -

Group 1 Ford of Shreveport responded

We strive to have every repair convenient for our guest and would love to provide everyone with a loaner vehicle. Unfortunately, we have a limited amount of loaner vehicles available for our guest. Please feel free to contact us and we will strive to improve this experience in the future.   Christopher Magill General Manager 318-524-4543

February 05, 2026

Great service and helpful people. The service was quick and simple. Everyone wanted to help out. More

by Amnation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Report | Print
Feb 07, 2026 -

Group 1 Ford of Shreveport responded

Hello, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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