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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
Vehicles
4.8
848 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 848 reviews

July 11, 2026

Everyone was very nice. My advisor was A J. He was very nice and helpful. More

by Sjoneshunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J, Richard Lambert
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July 03, 2026

Easiest vehicle purchase ever! Janet was great! Albert in Finance was awesome! I will be telling everyone I know what an excellent buying experience it was. More

by elysian7g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert, Janet Haynes
Report | Print
Jul 05, 2026 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2026

Dropped vehicle off and was able to get courtesy ride home. Was also able to get a return ride to dealer. Very convenient!! More

by Lpcookgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ in service dept
Report | Print
Jun 26, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2026

Everyone was so nice and accommodating the service was fast and good and so pleasant More

by Latsos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah and Matt. Service. 5 stars
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Jun 17, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

Excellent service. Very pleased Service advisor was very helpful and they finished quickly as promised More

by Twilcox723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Bautista
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Jun 16, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 15, 2026

I appreciate how quickly Sean was able to get my oil changed and tires rotated. More

by plynch606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jun 16, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

June 14, 2026

Recalls handled promptly, great communication, kept in touch with progress of repairs, A+ car dealer. More

by dhill1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 16, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

June 14, 2026

Amazing Experience will refer my friends and family to purchase from Group 1 Ford. They went over and beyond to make sure every need was met. Customer service was a 10/10. Group 1 is a great name for this More

by theglamorousboutique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher and Quentin
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Jun 16, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2026

Haley Peters is the Best and Sean Riley is a Top Service Advisor! Best two around! More

by Bubba Turpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Peters and Sean Riley
Report | Print
Jun 15, 2026 -

Group 1 Ford of Shreveport responded

Bubba, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Shreveport! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2026

Group 1 is very thorough and they do an excellent job with my car. I recommend. More

by sdshawndion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 12, 2026 -

Group 1 Ford of Shreveport responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Shreveport. Thanks for the recommendation, and have an amazing day!

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