
Rotolo Chevrolet
Fontana, CA
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I would like to congratulate and thank the owners of Rotolo Chevrolet and their wonderful team for their magnificent dealer. I have been to many dealerships shopping for a new SUV that met my needs a Rotolo Chevrolet and their wonderful team for their magnificent dealer. I have been to many dealerships shopping for a new SUV that met my needs and budget and I can honestly say that not one came even close to Rotolo Chevy. They really consider and care about you and will do whatever it takes to make you happy, No bait and switch deals, No hassles, No pressure, No games... Exceptional customer service , courteous , friendly ,honest and very professional, qualities that are almost extincted in customer service nowadays. Purchasing a vehicle to me has always been a dreadful and uncomfortable experience , but I'm so very happy that I've found Rotolo Chevy and will always come back to do business with my friends. When friends and family come to congratulate me for my new and beautiful Chevy Traverse I can't help but to brag about how I was treated at Rotolo and how everyone should go there to experience it for themselves. If only every business in America adopted Rotolo's motto... I would like to thank Josh Peters for helping me find a great deal and his kindness, Ryan Shaffer for making it happen and his patients, Angelica Cardona and Jorge Ruiz you all made me very happy, you guys are AWESOME!! God Bless you all. Nancy Annunciato More
Thank you, Bernie Acosta you treated us good and were patient. No games, right to the point in a polite manner. Will definitely come back to him on any future purchase. patient. No games, right to the point in a polite manner. Will definitely come back to him on any future purchase. More
I had such a good experience with the workers mentioned above.I felt very comfortable as if I knew them for a long time...I will be back when its time for a new car and also will recommend Rotolo Chevrolet above.I felt very comfortable as if I knew them for a long time...I will be back when its time for a new car and also will recommend Rotolo Chevrolet to all my family and friends.Thank-you...Cindy Valadez. More
My experience at rotolo was great! Lucy helped me and was awesome! I really felt that she listened to me and respected how much I was willing to pay and I felt like she was on my side and would do whatever i awesome! I really felt that she listened to me and respected how much I was willing to pay and I felt like she was on my side and would do whatever it took to help me get what I wanted. I looked at several different dealers before buying and none had the customer service that Lucy and rotolo gave me! I am definitely referring everyone to Lucy! More
I purchased a 2013 Chevy Equinox a few days ago from Darryl Mayberry, the Internet Sales Specialist utilizing Costco's Auto Buying Program. I have worked with fleet dealers before, but never over the i Darryl Mayberry, the Internet Sales Specialist utilizing Costco's Auto Buying Program. I have worked with fleet dealers before, but never over the internet. My initial contact was in person with Darryl. It is evident that Darryl genuinely likes people. I always enter a dealership through the service department to avoid the sharks on the lot. I hate to be pressured. Darryl has great people skills and pegged me as a numbers person. He did not waste my time trying to sell me a vehicle with features I didn't want or need to boost his commission. Nor did he attempt to coerce me into pushing my monthly payment limit. Darryl's a great listener and compiled a comprehensive quote that he emailed to me--with the features I wanted, that fit my monthly payment limit. After numerous emails we were able to work out an amazing deal. Jim Delp was the finance guy. There was no double-talk or reneging on figures previously quoted. Jim carefully and patiently went over all the paperwork with me. He wasted no time on forms familiar to me. He was really good at giving Cliff Notes per se. If I rejected an option he moved on without the hard sell. More
My husband and I had been looking for a car for months, we had several bad experiences including getting a certified car from another dealer that had to be returned because it was not certified. I contacte we had several bad experiences including getting a certified car from another dealer that had to be returned because it was not certified. I contacted Rotolo through the internet and got an immediate response from Danielle York. I she called I told her exactly what we wanted and she assured me they had it. We went straight to Rotolo and purchased our 2013 Chevy Cruze. We love it and absolutely loved our overall experience there. Everyone was friendly and upfront. We didn't feel pressured at all. Danielle was great, upbeat, and really put a nice touch on our buying experience. I have recommended Rotolo to several people already and will continue to do so. Thanks Rotolo and Staff, and especially Danielle. More
My husband and I have been looking for a car for months, and have had several bad experiences. I contacted Rotolo online and Danielle York responded immediately. We spoke on the phone told her exactly what and have had several bad experiences. I contacted Rotolo online and Danielle York responded immediately. We spoke on the phone told her exactly what we were looking for she assured me they had it. We went straight over there, the service from everyone was prompt, friendly and we didn't feel pressured. Danielle York was great and we drove home our new 2013 Chevy Cruze. It was a wonderful experience thanks to everyone there. More
We had a good experience at Rotolo Chevrolet in both customer handling and meeting our offer on our new Cruze.I saw 4 other dealerships in the area before ending up at Rotolo and I would rate them from customer handling and meeting our offer on our new Cruze.I saw 4 other dealerships in the area before ending up at Rotolo and I would rate them from very poor client relationship to as good as Rotolo, but none would meet our price.Thanks for all the good help and I will have no problem recommending theo to my friends. More
Very accurate, timely response to internet inquiry. Great experience. What I paid was the exact quote that was given to me and was very competitive. experience. What I paid was the exact quote that was given to me and was very competitive. More
I had the best car buying experience at Rotolo Chevrolet! I recommend submitting application on line so that when you arrive you are half way closer to your new car! Lucy in Internet sales was wonderful! I w I recommend submitting application on line so that when you arrive you are half way closer to your new car! Lucy in Internet sales was wonderful! I would buy there again and recommend friends and family to visit Rotolo! More