Rotolo Chevrolet
Fontana, CA
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This dealership works as a team, they are friendly, and have the best customer service. I have been here before to buy my first car, then I got into a car accident and lost my car. The team at Rotolo was have the best customer service. I have been here before to buy my first car, then I got into a car accident and lost my car. The team at Rotolo was there to help me out again! They are truly a great team and super helpful! More
We dealt with several different folks while purchasing our vehicle, so when you ask, "how did WE do?" it depends on who "we" is? Our salesman was EXCELLENT! We waited over an hour for the finance departme our vehicle, so when you ask, "how did WE do?" it depends on who "we" is? Our salesman was EXCELLENT! We waited over an hour for the finance department to acknowledge us, and then it was only because I asked and alerted them TWO times that we were still waiting. I was shocked at the lack of "customer service." During both of my inquiries as to why we were waiting, the guys kept saying "oh, we are processing the paper work." If so, then why was all the paper work processed while we were in the room with the finance representative? And then, when we were in the finance room for a long time while the guy kept trying to sell us extra warranty coverage. We said "no thank you" but he continued with his sales spiel. Just not a good experience. Maybe I was impatient, I don't know, but the entire process took too long. More
Overall I was very pleased. To be honest, I picked them only because they had the car we wanted, it was not convenient, but the whole team made it relatively quick and easy. To be honest, I picked them only because they had the car we wanted, it was not convenient, but the whole team made it relatively quick and easy. More
I really like retolo Chevrolet nice customer service I want to thank Ruben sale associate best customer service help me out with my. New car am so happy with my car want to thank Ruben sale associate best customer service help me out with my. New car am so happy with my car More
Juan was awesome! ! He understood the assignment right away! Very transparent and informative … I was very excited/ nervous and he made my purchase even more memorable ! He understood the assignment right away! Very transparent and informative … I was very excited/ nervous and he made my purchase even more memorable with his excellent customer service! I drove away with great confidence knowing that I chose a great vehicle … I highly recommend Rotolo Chevrolet!! Thank You Juan!! See you again in the future for sure :) More