Roseville Hyundai

Happy with my Hyundai! So far I am pleased with my purchase. Car handles well, love all of the options & moon roof. The car buying experience was fine, I did not feel as muc So far I am pleased with my purchase. Car handles well, love all of the options & moon roof. The car buying experience was fine, I did not feel as much pressure as with some other dealers I've been to. Hopefully the car continues to perform & I am able to drive it for many years. More

Great Dealership Everyone at Roseville Hyundai are so friendly. The salesmen help make a purchase of a vehicle as easy as possible. Diego Castro really helped me fin Everyone at Roseville Hyundai are so friendly. The salesmen help make a purchase of a vehicle as easy as possible. Diego Castro really helped me find the vehicle that I wanted and I could afford. I really appreciated that there was no pressure. I looked at a few different vehicles. Diego was very helpful while I was trying to make my choice of the one I wanted. He answered all of my questions and made some helpful suggestions. More

Great service at holiday Roseville They did a great job at Hyndi Roseville with our new Tucson it had all the options that we want to heat the sale was done in a timely manner the car w They did a great job at Hyndi Roseville with our new Tucson it had all the options that we want to heat the sale was done in a timely manner the car was cleaned and washed and they took us on a nice test drive we really love the car we love all the options on at the sunroof the air-conditioner the sound system Everything was done beautifully thanks you Hyndai More

Great service, great car, great price! Ivan was very helpful and patient during the whole process. Love the car and the overall service we received! Would definitely recommend this dealersh Ivan was very helpful and patient during the whole process. Love the car and the overall service we received! Would definitely recommend this dealership. This is our second Hyundai purchase. More

KOP opinion I used the Truecar.com buying process and this dealership and staff were very professional and delivered the car in a very reasonable period of time. I used the Truecar.com buying process and this dealership and staff were very professional and delivered the car in a very reasonable period of time. This was one of my better new car buying experiences. More

Read your Contract Could have been better in communicating purchase agreement. Finance manager did not go over contract and clearly explain the agreed up terms. Contra Could have been better in communicating purchase agreement. Finance manager did not go over contract and clearly explain the agreed up terms. Contract terms changed between Sales Agreement and final contract signed. More

Excellent experience This was the best experience buying a car ever! The staff at Roseville Hyundai is knowledgeable, helpful, and professional. I will definitely buy here This was the best experience buying a car ever! The staff at Roseville Hyundai is knowledgeable, helpful, and professional. I will definitely buy here again! More

HORRIBLE Service Dept!!! I have been going to this Service Dept consistently for 9yrs. For years Rob Peace was my Service Advisor and he did a pretty good job. He has known my I have been going to this Service Dept consistently for 9yrs. For years Rob Peace was my Service Advisor and he did a pretty good job. He has known my daughter since birth and has always been sweet to her. He gave me valuable advice on some warranty work once. The dealership had always been fairly clean and my vehicle was usually done on time. But the last couple of years our vehicle is always finished late, the waiting room has been filthy!!! I have photos that prove the filth that disgusted my child and I was still there a year later on our next visit! GROSS!!! The worst part of our dealings with this dealership has been the actual service! 2yrs ago I took my SUV in for its usual oil change and when they gave us back our keys we found motor oil dripping down our beige interior drivers door and all over the floor of the driver's side. They lost my valve stem caps. I check for them after every vehicle service. I quite liked them. Apparently they were custom. They promised to replace them. They never did. They cleaned up the oil. I was so upset by the shock of motor oil dripping down my interior door that it took me arriving home to notice a chip in my key fob. My daughter's father is a prominent psychiatrist. He will attest to the fact that my OCD would never allow me to own anything damaged, defective or dirty. So that key fob was in perfect condition when I gave it to that service dept. They never replaced it either. Then when we took our vehicle in for service a couple of weeks ago the same thing happened! The waiting room was filthy!!! We took photos! Our car was done extremely late!!! We walked up to it to find once AGAIN MOTOR OIL DRIPPING down our interior drivers door and big, black , greasy boot prints on not only the drivers carpet... but also the passenger side!!! I also KNOW they put a scratch below the back window. They tried to deny being responsible for the scratch. Again because of my OCD I walk around my car to check it for damages every time it is out of our garage. Andy the Service Mgr had them ONCE AGAIN clean the interior of my SUV where there was motor oil and greasy boot prints. But then he got VERY AGGRESSIVE and RUDE with me!!! As if somehow I am at all responsible for the pure NEGLIGENCE of his dept!!! He should NOT be a Mgr!!! He LACKS the proper qualities of one who is to be HELPFUL and a LEADER!!! It is because of his behavior that we have decided to make a new SUV purchase with another dealership. We had planned on purchasing a new Hyundai SUV. But NOT if it means being mistreated by these RECKLESS people!!! I took photos of the filth in the waiting room. I also took photos of my vehicle every time they covered my car in motor oil. I took photos of the 2 valve stem caps on their desk as I left them to have them order 4 new, matching ones. I took photos of the scratch and I documented in an email to them every thing in this review and I sent them photos. They have NEVER fixed a thing!!! So you tell me... are they a GOOD dealership? Is this man, Andy, a proper manager? Every person I have told finds them and my repeated situations APPALLING!!! I have been reading this dealerships bad reviews online and have found so MANY people who have had the exact same or very similar problems I have experienced with Roseville Hyundai. If you have POOR leadership... you get POOR service!!! For sure the service management needs to be changed!!! More

Worst Car Buying Experience Ever My sales consultant was possibly the worst. I've tried to reach out to him twice after purchasing my car to set up my BlueLink and he has not returned My sales consultant was possibly the worst. I've tried to reach out to him twice after purchasing my car to set up my BlueLink and he has not returned any phone calls. I would not recommend him. My car also had stickers and plastic still attached to it when it was delivered. More

Amazing Won't go anywhere else to purchase a car, the staff is beyond amazing and the process was quick. The people working at this location are not only frie Won't go anywhere else to purchase a car, the staff is beyond amazing and the process was quick. The people working at this location are not only friendly but not pushy at all. Makes car buying fun and easy. More