Roseville Hyundai

He saved the day For reasons stated earlier, I was originally of a mind to try to cancel the whole deal regarding my new leased car. Eventually. an agreement was rea For reasons stated earlier, I was originally of a mind to try to cancel the whole deal regarding my new leased car. Eventually. an agreement was reached wherein the car's plain rear view mirror was to be replaced with a more sophisticated model including a compass and a link to my garage door's function. I was informed by Mr. Gibbons of the Finance Department that a special arrangement had been granted by upper management and the mirror would be replaced at an added cost to me of $300. I reluctantly agreed to that. When I first arrived at the Service Department for the installation, Mr. Rob Peace informed me that the charge for the mirror replacement would be a great deal more than $378. He immediately recognized my frustration and anger at what was an added insult. After having served twenty-five years in the U.S. Navy (and having commanded two submarines), as well as running my own post-retirement business, my word is proven to be good. I expect the same from those with whom I deal in business. Mr. Peace immediately assured me that he would see to it that my cost would indeed be $300. He also closely monitored the completion of the order XZILLON coating to my car, ensuring that it was flawless. I have had reasons to be unhappy with Roseville Hyundai.Mr. Peace's intervention went a long way in restoring my confidence in your company. Now I need only to find someone to explain how to connect the new control to my garage door. (I was given no instructions in this regard). More

My car buying experience This was close to my last choices of dealerships to go to but it ended up being my last because the car and the experience was great This was close to my last choices of dealerships to go to but it ended up being my last because the car and the experience was great More

Great service, Friendly staff From greeting to exit I was treated kindly and, most importantly, fair. I would recommend everyone to visit Roseville Hyundai and experience their gre From greeting to exit I was treated kindly and, most importantly, fair. I would recommend everyone to visit Roseville Hyundai and experience their great service first hand. More

Awesome service, Friendly staff My fiance and I went window shopping for a car and ended up actually getting one! Diego was our salesman very friendly, kind and did his best to help My fiance and I went window shopping for a car and ended up actually getting one! Diego was our salesman very friendly, kind and did his best to help us getting our desired vehicle. The first thing we noticed was that they weren't pushy at all, as we all know usually happens in dealerships. However, as soon as we has questions, he was there to help out right away. Would definitely recommend Roseville Hyundai to anyone who wants great experience when getting a car! More

patricias review I was very satisfied with the entire experience of leasing this car. Considering the fact that the sale was conducted during a rain storm, I was com I was very satisfied with the entire experience of leasing this car. Considering the fact that the sale was conducted during a rain storm, I was completely satisfied. More

I love my Sonata Hybrid I had selected three different cars to choose from at two different dealerships I came into Roseville Hyundai expecting to test drive one of the cars I had selected three different cars to choose from at two different dealerships I came into Roseville Hyundai expecting to test drive one of the cars and make my decision the next day. Ivan invited me to test drive the Hybrid and shared the rebates being offered and I loved it! I didn't feel pressured into buying that day but I was happy with my selection and the deal they offered me. I went home that night with the perfect new car for me! More

The ca is so nice and easy to drive. The car is so nice, easy to dive, so comfortable. Big inaf for a smal famil. Very good in gas per mile, and price is very good for a car like that. The car is so nice, easy to dive, so comfortable. Big inaf for a smal famil. Very good in gas per mile, and price is very good for a car like that. More

Hooked by Hyundai The Hyundai Hybrid Sonata we purchased is, to date, a great car. It should not need any twists in the sales process to sell the vehicle. The Hyundai Hybrid Sonata we purchased is, to date, a great car. It should not need any twists in the sales process to sell the vehicle. More

Will not be back Again, raised voices ruined my experience at the dealership. I don't want to rehash the experience with words. There were some nice people there, it w Again, raised voices ruined my experience at the dealership. I don't want to rehash the experience with words. There were some nice people there, it was overshadowed by numerous mistakes and unprofessional behavior. More

Don't go in knowing what you want We went in for the advertised special, of course we didn't qualify for all of the discounts that were supposed to get us the lowest price, and that wa We went in for the advertised special, of course we didn't qualify for all of the discounts that were supposed to get us the lowest price, and that was ok. The problem started when the finance guy argued with me about the advertised interest rate and said that it wasn't available unless I bought an extended warranty. I went back to the ad after we left and found out that if we had gotten the popular option package for $700 less than the extended warranty, we would have qualified. They did sell us exactly what we came in to buy, but they could have been more forthcoming about what else was available. Also, my wife wanted a blue car, the closest one they could find was in Richmond, we settled on a silver one because there was one in Chico, by the time they made the deal and we got the paperwork going, someone there decide it was too late to go get it and we ended up waiting until the next day to get the car anyway. If we had known we were going to end up waiting a day, we would have gotten the blue one. I am happy with the car but I could have gotten the color we wanted, with a few more features, for a little less money, and that would have made me much happier. And there was no reason I should have had to make 3 trips to the dealership and spend 10+ hours there in total. More