Roseville Hyundai

2017 Tucson Limited Blue. I am a satisfied customer! Jake is wonderful and has a great personality. Jake went out of his way to accommodate my requests. He was patient and ve I am a satisfied customer! Jake is wonderful and has a great personality. Jake went out of his way to accommodate my requests. He was patient and very helpful. If I ever decide to lease another vehicle, I will ask for Jake. Spencer is now a manager and worked with me when I leased my 2013 Tucson Limited. I would like to submit an updated review of my experience at Hyundai Roseville. I was ill and in bed and answered the questions from my IPhone. I am not sure my "larger than the keyboard fingers" actually hit the correct responses. I thought I could review and edit the entire review I made, but cannot seem to pull up all the questions. Last night, after I made and sent the review, I looked at the "quick reference book" that was in the glove compartment of the vehicle and I find that my sales person (Jake) did go over most of the navigation and other amenities that are in my book. The only problem I had was when I found the tire pressure icon (by whatever name) and found that my tires had too much pressure in them. I ran over a nail and had to take my vehicle into have it taken care of and the service department told me they would take the pressure out of the tires and put in 36lbs. When I got home, I found out they had not done so. I phoned them and they told me it was dangerous to drive the car with that much pressure in the tires and to bring it back immediately. I did that. That problem was in the Service Department, not the Sales Department. The problem with my license plate was the Financial persons fault. I understood him to say I could not have my disabled person license plates until I received the new license plates from DMV and then retrieve them from Hyundai and take them to DMV along with the new plates and make the exchange. When I went to have the tires taken care of I went in to talk to the Financial Manager about the license plates and he told me I should have taken them with me the evening I leased the vehicle. I am almost 80 years old and I may have been confused about the response from the Financial Manager. When I found out that was misinformation, the Financial Manager called Jake and Jake went to the vehicle I turned in and brought me my DP plates. If it had not been for Jake, and his willingness to answer all my questions, and the several hours he spent with me, I would not have leased the vehicle from Roseville Hyundai. I highly recommend that any person seeking a good and honest sales person to go to Roseville Hyundai and ask for Jake Lavy. He is the reason I felt good about my negotiated price and decided to lease my vehicle at Roseville Hyundai. I will return when I need a new leased vehicle. Thank you Jake!!!!! (If there is a way I can "redo" my original survey, please resend it to me. I do not want potential buyers to think I did not have a good experience at Roseville Hyundai). More

New Santa Fe We were returning our 2014 Elantra at the end of it's lease. We were not dissatisfied with the Elantra in any way. Our intention was that if we coul We were returning our 2014 Elantra at the end of it's lease. We were not dissatisfied with the Elantra in any way. Our intention was that if we could not get the deal we wanted on the Santa Fe that we would buy the Elantra out of the lease. Obviously we got the deal. More

Purchase of new car Everyone was very nice and helpful. The gentleman (don't remember his name) was very knowledgeable and helpful with the car. Although the selection wa Everyone was very nice and helpful. The gentleman (don't remember his name) was very knowledgeable and helpful with the car. Although the selection was limited, I ended up with a great car. More

Review My experience was great and I would recommend to friends and family. Everyone at the dealership was very nice and helpful in my car buying experience. My experience was great and I would recommend to friends and family. Everyone at the dealership was very nice and helpful in my car buying experience. More

Great service Everyone was very nice and respectful. I would definitely recommend to any one, to buy a car here. Diego and Spencer were great. Love my Tucson!! Everyone was very nice and respectful. I would definitely recommend to any one, to buy a car here. Diego and Spencer were great. Love my Tucson!! More

new car Great overall experience. We will be coming back here for our next vehicle later this year. Diego was very professional and easy to work with. Great overall experience. We will be coming back here for our next vehicle later this year. Diego was very professional and easy to work with. More

excellent I was very impressed with the professional service that I had experienced at Hyundai Roseville. The staff was very friendly specially to Mr. James Saw I was very impressed with the professional service that I had experienced at Hyundai Roseville. The staff was very friendly specially to Mr. James Sawyer Jr. knowledgeable, and they made my purchase quick and easy. More

The BEST experience at a dealership that I have EVER had!!! The BEST experience at a new car dealership!!! I am a Huyndai Roseville customer fo LIFE! I will bring my family and friends to shop there as well. I The BEST experience at a new car dealership!!! I am a Huyndai Roseville customer fo LIFE! I will bring my family and friends to shop there as well. I have already referred 2 new people there since my experience. Thank you for the utmost respect when buying a new vehicle. More

N/A Wonderful experience and I would recommend this dealership to all my family and friends. Made me fell very much at home . I love my car. Wonderful experience and I would recommend this dealership to all my family and friends. Made me fell very much at home . I love my car. More

Love our Salesman! Josip was great! He did everything right and made our buying experience enjoyable. He has followed up several times to answer any questions and to m Josip was great! He did everything right and made our buying experience enjoyable. He has followed up several times to answer any questions and to make sure we are happy with our car. Josip is the main reason I am giving the overall rating of Excellent. He is wonderful! Hopefully the service department is a great as he is. More