Roseville Hyundai

Kept my car for over a week,no car rental available or made available Even though they are remodeling,they should work with their customers better made available Even though they are remodeling,they should work with their customers better More

Workers ignored me but continued to help two other guests first. Despite me having an apt and already waiting. Once helped service advisor Christopher was very rude, condescending and unprofessional. I under first. Despite me having an apt and already waiting. Once helped service advisor Christopher was very rude, condescending and unprofessional. I understand upselling is important but that should not be your main focus. Customer service should be. This is my second bad experience here will not be returning unless its warranty based. May go to different location for quality service. Also no mention of car shuttle or lounge. Should be ashamed of yourselves. This is a dealership. Better customer service and friendliness are bare minimum requirements you should have down by now…… More

They could do a better job of letting you know when the car you ordered, mine, would be coming. It’s been over two months so far car you ordered, mine, would be coming. It’s been over two months so far More

The dealership is currently under renovation. However, they have provided temporary facilities for service. The staff are kind and helpful. The service eas good as well. However, they have provided temporary facilities for service. The staff are kind and helpful. The service eas good as well. More

Horrible service dept experience. Going back and forth to repair a lot damage which happened when the car was at the dealership for servicing Going back and forth to repair a lot damage which happened when the car was at the dealership for servicing More

I was dismayed by how far out we had to make an appointment for service. We weren't able to complete our vehicle registration due to a recall and scheduling months out is extremely inconvenient. Th appointment for service. We weren't able to complete our vehicle registration due to a recall and scheduling months out is extremely inconvenient. The amount of hoops I had to jump through was unacceptable and there was no sympathy from Hyundai scheduling. It's not my fault this recall occurred. I also didnt receive any reminders about my apointment or written confirmation of my appointment to show the dmv. A reminder would have been nice considering how long ago i scheduled. That being said, my service advisor Paul was very nice and easy to work with and he's the only reason I'm giving a rating as high as a 4 More

Purchased a vehicle through this dealership; worked specifically with Joe. I’m my opinion, I was lied to about the condition of the vehicle, I was promised action that never took place, and I left mess specifically with Joe. I’m my opinion, I was lied to about the condition of the vehicle, I was promised action that never took place, and I left messages with the president that were never returned. I would not do business with this individual or this dealership! More

Poor service. I brought my car for service today at 7:30 am and I called at 3:00pm and haven’t been able to service yet. Also is the third time I brought it for a I brought my car for service today at 7:30 am and I called at 3:00pm and haven’t been able to service yet. Also is the third time I brought it for a recall for wind noise and won’t be able to check it again. My advice is stay away from Hyundai More

A sales manager just called me and tried to sell a incoming Santa Fe Plug-In Hybrid. As soon as I mentioned Hyundai Circle program, he pretended to have hard time hearing and hang up. Great way to wor incoming Santa Fe Plug-In Hybrid. As soon as I mentioned Hyundai Circle program, he pretended to have hard time hearing and hang up. Great way to work with a fellow Hyundai family. I wouldn't recommend this dealer to anyone. More

Rob is very professional and really cares bout his customers! He goes over and beyond for his customers! He’s very hard working man! I’ve been customer for 6 years! Thanks Rob customers! He goes over and beyond for his customers! He’s very hard working man! I’ve been customer for 6 years! Thanks Rob More