Roseville Hyundai

She knows the product and is pretty much the best person I know. She is also very beautiful and always takes good care of her customers. I know. She is also very beautiful and always takes good care of her customers. More

She did a Great Job helping me get my new 2022 Tucson. And made sure I was comfortable while waiting on my car to be finished. Love my new Car. And made sure I was comfortable while waiting on my car to be finished. Love my new Car. More

I've bought 2 Hyundai's and leased a third from this dealership over the past several years and never had a significant problem. Until recently. Tried to get a simple oil change appointment and was told dealership over the past several years and never had a significant problem. Until recently. Tried to get a simple oil change appointment and was told i had to wait a month before they could squeeze me in. A month???? Tried to call a sales rep to find out why such a long wait and after being put on hold for several minutes I was told that all the sales reps must be busy so maybe they would call me back if I left my number. Guess this would probably have taken a month too. If they can't take care of a returning customer for a month for a simple oil change, what would happen if I had a serious problem that needed immediate attention? Seriously considering switching to another brand of car for my next one. More

Although the sales process went well, the issues began in the finance department. On April 28, we agreed to a lease and Roseville Hyundai agreed to pay off my 2020 Honda Pilot. As of May 21, this had the finance department. On April 28, we agreed to a lease and Roseville Hyundai agreed to pay off my 2020 Honda Pilot. As of May 21, this had not been paid off (2 days past the CA set limit of 21 days). When I contacted them regarding this, they said there was an error in the contract and that I would have to resign (in CA, they only have 10 days to claim an error). I only did so because they said the payment would be lower. I came into their office and signed new paperwork and was assured they would have my Honda paid off before my next payment due on June 1st (I had already made two payments to Hyundai by this time and the May 1st payment to Honda). My new payment was nearly $150 less per month. I was happy. When they were making copies of the documents, they realized they made another mistake and had to rewrite and I had to resign all new paperwork. This time the price went up from the second contract and was only $50 lower from the first. Again, they assured me my trade-in would be paid off. It is now May 28 (Friday before a holiday weekend) and Honda still does not have payment. I've emailed both the financial person as well as the GM yesterday and received no response. I will have to make yet another payment to Honda on June 1st to protect my credit. That will be 4 car payments in just over 30 days! Who can afford that? I have purchased and/or leased 4 cars in the past 7 years and have never had an issue with a payoff, let alone have two different errors done on the same contract. You would think that after the first error, they would have double and triple checked everything before having me come back in and you'd also think they would make sure to pay off the trade in within CA law and to make a new customer to their brand/dealership happy so that they continue to earn my business. Very unhappy with my experience. More

Aaron took me in on a no notice appointment as I was having issues with acceleration, also managed to find my wife's lost earring under front seat which we have been searching for 2 months, awesome job having issues with acceleration, also managed to find my wife's lost earring under front seat which we have been searching for 2 months, awesome job !!! ...I always get the best service at Roseville Hyundai. More

Be careful we leased a car, then got a call to resign the lease as tgere was a small error. They changed the price!!!!!. When we found out, they issued a 3rd lease, same as the first. 2 weeks later, they cal lease as tgere was a small error. They changed the price!!!!!. When we found out, they issued a 3rd lease, same as the first. 2 weeks later, they called asking for additional payment which we didn’t owe. The business will con you if you don’t watch out. More

bought 2014 hyundia in 2018. 2019 transmission failed, requested new transmission, rebuilt installed, failed back within in a day for second transmission. engine failed, new engine went to pick up car was requested new transmission, rebuilt installed, failed back within in a day for second transmission. engine failed, new engine went to pick up car was stolen off the lot. Service department had us sitting in lobby with covid 19 ongoing, not once were we approached we had to ask what was going on. More

Love Roseville Hyundai. Great experience buying my new Sonata here (Lived in Stockton at the time). Just moved to Granite Bay to be near my daughter and her family 3 months ago. Came in today, Saturda Sonata here (Lived in Stockton at the time). Just moved to Granite Bay to be near my daughter and her family 3 months ago. Came in today, Saturday August 8th, to have my tire pressure checked since the warning light came on. Waiting first in Chris Calden's line while he finished up with a customer. He looked at me and turned away. Only a few minutes had passed when he was finished with his customer. He walked by me and said he would be with me in a minute. He went outside and conversed with two other employees. After a bit, he started to walk inside to help me........or so I thought. As he was making his way indoors, an attractive young woman approached him to help her. He ignored me entirely and took her ahead of me. Not one word was said to me. I couldn't believe it. I am a 71 year old woman who has always had a great relationship with the people in the dealership where I buy my new cars. This is the first time I have bought a Hyundai and so far I am very disappointed with the service here in Roseville. Thankfully, a very pleasant young man, Chris Logan, came to my rescue and helped me out. I give Chris Logan 5 stars for his great attitude, polite manner and willingness to help me. If I decide to return her to have my car serviced, you can be sure I will do all that I can to avoid Chris Calden. For me personally, he is a disgrace to the great reputation of the rest of your dealership. More

Purchased a car there and contract states I’m am owed money as payoff was less than I estimated this dealership is not sending me my money it has been over a month I have been back in there multiple time money as payoff was less than I estimated this dealership is not sending me my money it has been over a month I have been back in there multiple times and they say check was sent which is a lie . So I guess I have to file complaints with bbb and go to small claims court to get my money. Why Roseville Hyundai???? More

Great experience. Alex was amazing. She was professional, knowledgeable and caring. She answered all of my questions. I would highly recommend this dealership. They treat you with respect!! knowledgeable and caring. She answered all of my questions. I would highly recommend this dealership. They treat you with respect!! More