Roseville Hyundai

The service managers are friendly, knowledgeable, and helpful. The work on my car was done in a timely manner to great satisfaction. helpful. The work on my car was done in a timely manner to great satisfaction. More

I did not provide good service. I’m disappointed with the service. They laying with the oil change & filter change. They charge for tires rotation but they don’t did that. I’m disappointed with the service. They laying with the oil change & filter change. They charge for tires rotation but they don’t did that. More

Bill was friendly and helpful even tho they were going through construction and he needed to adjust to a lot of new things. Good work! through construction and he needed to adjust to a lot of new things. Good work! More

Soonest appointment for service on my Elantra that was having an issue was 6 weeks out. There was a lack of communication from my service advisor after I texted and left a voicemail with questions about having an issue was 6 weeks out. There was a lack of communication from my service advisor after I texted and left a voicemail with questions about the repairs and when the vehicle would be ready. I ended up picking the car up and did the repair myself because I couldn’t get ahold of anyone. The estimate said that my #2 ignition coil was bad. When I did the work myself I found wood splinters and sawdust underneath my #2 coil when I removed it! I’m assuming it was from the remodel of the dealership that was going on next door and is probably blowing around the repair bay. Not a great experience, and I won’t be bringing my vehicle back anytime soon. More

The situation at Roseville Hyundai is the biggest business dumpster fire I’ve seen in years. The staff are heroes, especially Chris and the receptionists. But, the time for service, the trailers, the business dumpster fire I’ve seen in years. The staff are heroes, especially Chris and the receptionists. But, the time for service, the trailers, the organization, and the time (again) are a total cluster. I’ve been loyal for over a decade. Seriously considering a change unless these problems are immediately addressed. More

professional, efficient, friendly customer service. .. informative & easy to understand... good follow-up & quick checking-out .. informative & easy to understand... good follow-up & quick checking-out More

Car repaired but took awhile and when picked up car was dirty from being outside for 2 1/2 weeks. The guy I dealt with was communicating well with me but it was apparent the dealership had limited resource dirty from being outside for 2 1/2 weeks. The guy I dealt with was communicating well with me but it was apparent the dealership had limited resources due to a major reconstruction going on there. I realize they couldn’t clean the car themselves, but it really would’ve been nice if they gave me a voucher for a free car wash nearby. More

Remodeling the dealership and things are quite cramped. Wait times to see a service writer are quite long Wait times to see a service writer are quite long More

the customer service provided by Shawn was awesome , my car was there for 2 months , and he still kept me informed and was understanding if my being emotional car was there for 2 months , and he still kept me informed and was understanding if my being emotional More

Roseville Hyundai has always listened to my issues and taken care of things in a timely manner. taken care of things in a timely manner. More