Roseville Hyundai

To start with, I fell victim to the theta II engine problem and it had to be replaced. Two months later I finally get a call my car is ready. Took forever to get it from the dealer after squaring the b problem and it had to be replaced. Two months later I finally get a call my car is ready. Took forever to get it from the dealer after squaring the bill as they act as if they wish you had never shown up and bothered them. You would think a two month ordeal would be over, right? No. Get home and my car smells like gasoline. Thinking it might fade away I gave it a few days. It’s only getting worse. Twice I have spoken to Roseville Hyundai and they could care less. I have an appointment with them in a month in which I can’t bring in the car before my appointment time. I most likely will get the car fixed somewhere else as I can’t drive my family of four in a potential bomb. Update:: After writing this scathing review, I was contacted by the dealerships service manager to resolve the issue. After explaining the person I spoke to about getting the appointment was a contractor and not one of them, they took my car the next day and found a gas leak and repaired. All good now More

The amount of times I was lied to just to get me in the sales office was unbelievable. After agreeing on the price and finalizing details, the incentives were removed, the price was INCREASED, and verbatim sales office was unbelievable. After agreeing on the price and finalizing details, the incentives were removed, the price was INCREASED, and verbatim was told by Spencer "I don't care about selling you the car because I've sold so many today anyways." Jesus, I was the only customer inside with 10 salesman waiting around on their phones... at least try to be believable. Worst experience I've ever had at a dealership. I'll make sure none of my friends/family ever bother going to this dump. More

They were very helpful and nice. The wait time was not very long. Very good The wait time was not very long. Very good More

Bill was a great service advisor! He really listened to me and helped diagnose my issue. He really listened to me and helped diagnose my issue. More

Ever since bringing my car in for routing maintenance, there is a vibration/rattle when I press the button to turn the ignition off. I never experienced this prior to my last service and it is really ups there is a vibration/rattle when I press the button to turn the ignition off. I never experienced this prior to my last service and it is really upsetting as I take such good care of my vehicle. I have left two messages for my service advisor and he has not responded. I guess I will just have to call to schedule a new appointment and wait the ridiculous 6-8 weeks for an available appointment. :-( More

Roseville Hyuandi was a really great experience. Chris my advisor kept in contact with me to let me know how my car was doing. I was always kept in the loop and I really appreciate this from him. Chris my advisor kept in contact with me to let me know how my car was doing. I was always kept in the loop and I really appreciate this from him. More

Excelent service in a middle of a construction very prompt and polite at the end I was very happy !!!! prompt and polite at the end I was very happy !!!! More

I won’t be back for service until the remodel is done. 4 hr oilchange. 4 hr oilchange. More

The experience was fine, the wait time was longer than expected but the customer service was very good. They need to let customers know that the building upfront that is seen from the street is demolished expected but the customer service was very good. They need to let customers know that the building upfront that is seen from the street is demolished and where you need to go to for service. We should not have to call or wonder around to find them. More

Very friendly people and they do their best to get you checked in when you arrive checked in when you arrive More