Roseville Hyundai

Bought a car from them a few months back and it got into a wreck. once i got a letter of full payoff, they got me onto a new car before it was even taken off of my credit and even got me a better interest r a wreck. once i got a letter of full payoff, they got me onto a new car before it was even taken off of my credit and even got me a better interest rate. The new car fits my needs perfectly and is by far the best value that I could possibly get. This is now my third car that I have purchased from this dealership and I could not be happier. More

I am a returning Hyundai customer and knew what I wanted when I entered the dealership. Edwin worked very hard to find me the car I wanted and it IS everything I knew it would be. I had called the dealers when I entered the dealership. Edwin worked very hard to find me the car I wanted and it IS everything I knew it would be. I had called the dealership several times and was ALWAYS treated very nicely by everyone I talked to. If Edwin wasn't available I was very kindly helped by someone else, I never hung up wondering what was going on. Roseville Hyundai is the place to buy a car if you want a dealership that will go the extra mile for you. More

We were very impressed with all phases of our purchase, We were very impressed with all phases of our purchase, especially Brandon Wood, Tommy Payne and Gaylynn. They all went the extra mile with extra h We were very impressed with all phases of our purchase, especially Brandon Wood, Tommy Payne and Gaylynn. They all went the extra mile with extra help. The personnel were a pleasure not the usual pushy type. We both appreciated this and it made our decision to buy much easier. Thank You Gary More

Unbelieveable experience! This was the best car experience I have ever had. I was in and out in record time. I was treated with respect. No one wasted my time. Brandon listened to my needs whic experience I have ever had. I was in and out in record time. I was treated with respect. No one wasted my time. Brandon listened to my needs which I think is THE MOST important skill anyone can have. I left trusting that my vehicle will last well into the future. I will buy a Hyundai again and will recommend it to my friends. I am single and knowing that I have the best warentee in the business is so reassuring. I know I will not have to worry about my car - ever. Thank you so much for being the best! More

I came into the dealership wanting to look at the elantra. Bryan was very helpful while I made my purchase decision. I gave the ratings I did because I never once felt pressure to buy, he worked with elantra. Bryan was very helpful while I made my purchase decision. I gave the ratings I did because I never once felt pressure to buy, he worked with me on the price and made me feel Iike a guest and not a customer. More

I had looked for a long time for my Tucson at several dealers in my area and no one wanted to negotiate with me or they wouldn't contact me back. Joey contacted me the next day after I inquired about a v dealers in my area and no one wanted to negotiate with me or they wouldn't contact me back. Joey contacted me the next day after I inquired about a vehicle online and he took the time to ACTUALLY work with me. I live in the East Bay(hour and a half from Roseville)and we were able to handle everything over the phone. He explained the different models and we compared prices, that same day we negotiated and came to an agreement on the final cost of the vehicle. A couple of days later I was at Roseville picking up my new car. When I arrived my Tucson was already detailed and ready to go. I was was using my own bank to finance my car and they were able to CUDL my paperwork with no problem. After I signed my paperwork Steven came out and gave me the complete run down on all the features/butons my car had to offer and how to use them! I had a great experience purchasing my car at Roseville Hyundai and I would highly recommend this place to anyone looking to make a serious purchase. More

Car purchased 10-13-2010 at which time I also added the extendedwarranty and pre-paid service; this latter because Cajun in finance told us thatservice requirements were every 3750 miles. I was at the deal extendedwarranty and pre-paid service; this latter because Cajun in finance told us thatservice requirements were every 3750 miles. I was at the dealership on 10-29-10 and went into Cajun to cancel the extended warranty and pre-paid maintenance as the car only needed servicing every 7500 per owners manual. He accessed the computer and said "Done." I was told the refund would show on my Hyundai finance statement. On 11-16 I called and talked to Cajun and said I had not received the refund yet. He looked up my info on the computer and told me a step had not been completed but that now he had done so. I was in England until December and on my return I called the finance office again on 12-6. This time spoke with Desiree who only then informed me that a cancellation form needed to be signed, so I drove to the dealership and duly signed the form. It is now 1-17-2011 and still no refund. I had e-mailed Roseville Hyundai and received a reply from a Shaffer on 12-28-10 who wrote that he would get in touch later: I'm still waiting! I have no complaint with sales. Steven our salesperson was great. It's unfortunate that their finance department has soured us on buying or having anything further to do with this delership. I will not be using their service department. More

I went to Roseville Hyundai in September, 2010 to check out and possibly purchase a 2010 Hyundai Elantra. Michael Izawa was the salesperson and I was very impressed with his professionalism. He did a great out and possibly purchase a 2010 Hyundai Elantra. Michael Izawa was the salesperson and I was very impressed with his professionalism. He did a great job explaining how to save the most money on my new car. He was very patient and his customer service skills are top-notch.I ended up buying a brand new 2010 Hyundai Elantra and am very happy with my new car. I highly recommend Michael Izawa as an excellent sales and leasing consultant for Hyundai. More

I strongly recommend Rosville Hyundai Dealership for everyone who needs a Hyundai car becauase; 1. They are very friendly to introduce all cars my family wanted see. 2. They are very honest about th everyone who needs a Hyundai car becauase; 1. They are very friendly to introduce all cars my family wanted see. 2. They are very honest about the car price and information. 3. They would try whatever I ask for the car's information. 4. They are amazingly fast to process to get the car & everything else. 5. They are very focused on the car I would like to buy (They never tried to introduce any other options). I really appreciate Dan and Jason for helping to get my new Hyundai car! More

I would like to make it clear that Dan Acosta our salesperson was GREAT! Our problem started with Desirea in the finance Dept. Long story short, we wanted our financing to go to our credit union & salesperson was GREAT! Our problem started with Desirea in the finance Dept. Long story short, we wanted our financing to go to our credit union & stated to her that is what we wanted. However, when she did the paperwork she did not go to our credit union. The next day I called our CU & found out we could get a better rate. I called her & she tried to discourage us saying it wasn't going to save us that much money & then said she would lower the rate to the credit union rate. I said no, wanted it to go to my credit union. She said fine. Two weeks or more went by & still my credit union had not received any paperwork, but they did receive the payoff for our trade in vehicle. Called Desierea, my credit union called Desierea, but by then she wasn't returning our calls. So I started calling Chris Shaffer, he never returned my call. E-mailed Chris Shaffer, didn't respond. Did here from someone by the name of Cajun & he made all kinds of excuses. A day or two later a very nice woman (judy) called & apologized & said our package was LOST. She was sending someone out to our home to re-sign papers! To this day have not received a call from Desieree or for that matter Chris Shaffer with an apology or to set up an appt. to discuss this matter (which we requested of Chris Shaffer by e-mail). We bought our Tucson on Nov. 1, 2010 & didn't get the new paperwork until Nov. 19, 2010. We feel that Desirea for whatever reason didn't want the deal to go to our credit union (maybe she got a better commission elsewhere)& thought if she just did the deal, by the time we received paperwork from the lender we wouldn't question it. To us this is unacceptable & should be illeagl. Bill & Kathy Asher More