Roseville Hyundai

Jason, the Sales Manager, was very good at what he did. That is, closing the sale in an expeditious, friendly and courteous manner. Steven Khuu, the Salesman, was excellent. After listening to what we That is, closing the sale in an expeditious, friendly and courteous manner. Steven Khuu, the Salesman, was excellent. After listening to what we were trying to find, he presented us with a car which exactly fit our needs. He was very knowledgeable about the product. Throughout the sales procedure, he explained in advance what he was going to be doing while he was absent from our presence. He allowed us to take a very adequate test-drive with him. And we bought the car that we were test-drove. Steven was very friendly and courteous. The entire procedure went so smoothly during our time with him. More

I went to this dealership to look at new 2011 Hyundai sonata.1 1/2 later, I left with my new car at a great price. Their staff was professional and made my car buying experience the easiest I ever had, a sonata.1 1/2 later, I left with my new car at a great price. Their staff was professional and made my car buying experience the easiest I ever had, and I bought over thirty cars over the years. Pavlo made the whole process quick and easy. The sales manager Joey, gave me the best price right away, not like these guys in the automall. If you looking for a new or used car and want the best service, look no further than Roseville Hyundai. More

So far a very good buying experience. Edwin was knowledgable, friendly and up-front during the sales process. He did not try to pressure me into a vehicle (with more options) than I wanted. I wan knowledgable, friendly and up-front during the sales process. He did not try to pressure me into a vehicle (with more options) than I wanted. I wanted leather seats(vehicle I purchased had cloth seats) and Edwin set that up for me so I bought the car I wanted and got my leather seats. Worked with Robert in service and had the seats completed in leather on time. The company they use did a beautiful job; the new seats look great! I love my new 2011 Sonata. I can only hope that my future experience with the service department will be as pleasurable as the buying experience. The buying experience was quit and simple. More

Best Experience!! IT WAS FAST and SIMPLE. GREAT DISCOUNT.. GREAT SERVICE!!! THE SALES REP WORKED WITH US FOR US TO HAVE THE BEST POSSIBLE EXPERIENCE! WE GOT ALMOST 3,500 DOLLARS OFF THE MSRP.IT WAS DISCOUNT.. GREAT SERVICE!!! THE SALES REP WORKED WITH US FOR US TO HAVE THE BEST POSSIBLE EXPERIENCE! WE GOT ALMOST 3,500 DOLLARS OFF THE MSRP.IT WAS JUST TOO SIMPLE. ALMOST SEEMS LIKE IM LYING BUT YOU MUST GO AND CHECK OUT THE PLACE! More

I was using Costco's AutoSave and had been referred to a Hyundai Dealer in Tracy. I stopped at the Roseville dealer to learn the models and was impressed with Edwin's knowledge/service. He convinced me Ro Hyundai Dealer in Tracy. I stopped at the Roseville dealer to learn the models and was impressed with Edwin's knowledge/service. He convinced me Roseville Hyundai would competitive in price/model. I was extremely pleased with the sales team working with me to get me the car that I wanted at the price I wanted. Edwin did an excellent job in representing Roseville Hyundai and their drive for customer satisfaction. I love my new 2011 Genesis! More

spelled my name incorrectly. I explained that to the finance guy. nevertheless my tile and registration now has incorrect name and i am forced to get it corrected. dealership does not seem to care. Old finance guy. nevertheless my tile and registration now has incorrect name and i am forced to get it corrected. dealership does not seem to care. Old style approach to customer. Also advertising was misleading. Special price only on black and blue models- not in adv. and not explained . When i agreed to black color-they said that they did not have any. Their online inventory system confirmed no black model of advertised special. More

My husband and I had come in to find out more information about leasing a new Sonata. I had a 2003 Sonata that was getting up in miles, over 100,000, and I knew it was time to get a new car, but I knew I co about leasing a new Sonata. I had a 2003 Sonata that was getting up in miles, over 100,000, and I knew it was time to get a new car, but I knew I couldn't afford to buy one. When we walked in, we were greeted in a very friendly manner and seated right away. Within a few minutes, Edwin had assessed what we wanted and was telling us about our options for leasing. I like that he addressed what we wanted, answered our questions patiently and didn't try to pressure us into anything else. Even though we weren't quite prepared to do a lease that night, Edwin assessed our old car and was able to give us a really good deal that we couldn't pass up. My only complaint is that it took a very long time, over 3 hours to process everything. I can only imagine that this is normal, but for me, it felt like a long time. More

I have had my car serviced at Roseville Hyundai several times and found the service and the way I was treated exceptional especially by the person I like to go through there, Robert. Today I bought my thi times and found the service and the way I was treated exceptional especially by the person I like to go through there, Robert. Today I bought my third Hyundai and went to this dealership to buy it because I knew how well I would be treated and I was. I was very happy with the amount I was given for my trade-in and the payments on my new car was within the range I had requested. I was never high pressured and for the first time in my life, I have owned many vehicles (64 yrs old), it was a very pleasant experience. All my experiences with Hyundai dealerships in California and Springfield Missouri were good ones but Roseville Hyundai was just down right plesant. This dealership takes me home if my car needs to be left for servicing and picks me up without a charge. They truly care about their customers and that is why they come back like I did. More

I have to say the whole experience at Roseville Hyundai was not a bad one. But after leaving the dealership I discovered some things that they did that were underhanded. I came in being preapproved for a l was not a bad one. But after leaving the dealership I discovered some things that they did that were underhanded. I came in being preapproved for a loan and explained that when looking at a certain vehicle. The salesman said that wasn't a problem at all. After waiting for an hour to see the financing agent, he told me that he would have no problem going through the credit union I was preapproved through. When I was signing the paper work I noticed that my credit score had dwindled lower than when I had checked it after being preapproved. The financing agent said that, that generally was the case, depending on who you checked your credit score with. I walked away happy. About two weeks later I received a letter from a completely different bank, thanking me for choosing them to do my loan. I was really confused, and called immediately Roseville Hyundai. They could care less. I talked to several people all with the same attitude, none of them cared. I was frustrated and irritated that the financing agent would lie and not tell me the truth. A week later I received a paper in the mail from yet another bank telling me that they approved a loan for different terms for me and the offer was rejected by Hyundai. I couldn't believe that they went to two different banks to get a loan when I was already preapproved. I will not use them again. If you lie to me about something like this-- what else were you dishonest about. Needless to say my credit score dropped. More

It was a very nice experience, customer service was great and they waited for me to enter store before greeting me unlike some other stores I shopped where I could not even get out of car. My sales guy was p and they waited for me to enter store before greeting me unlike some other stores I shopped where I could not even get out of car. My sales guy was patient and handled my kids being kids really well. They store was really nice, clean and they had a ton of colors to choose from. Overall it was an excellent experience, we wanted to make a deal and they made it easy, not alot of back and forth. More