Roseville Hyundai

Excellent car buying experience with this dealership! My intent for coming to the dealership was to downsize to a smaller and more fuel efficient vehicle than the one I was previously driving. My salesman J intent for coming to the dealership was to downsize to a smaller and more fuel efficient vehicle than the one I was previously driving. My salesman Jake, went above and beyond to show me how much space the Veloster could really offer and was extensively knowledgeable on the vehicle's specs and features. He also went out of his way to show me other vehicles on the lot that also fit my needs to ensure that I was purchasing the car that was right for me. He even offered to drive several hours to another dealership to get a vehicle if there wasn't a car on the lot that I wanted to purchase. As for financing, Jake was able to get me at a payment price point that I was comfortable and happy with in a very decent time frame, without all the run around that often comes with purchasing a new vehicle. Overall, Jake was a very personable and outgoing salesman and made the car buying process a very fun and enjoyable experience! Something I've never experienced with any other salesman at other dealerships. Definitely recommend Jake and Roseville Hyundai to friends and family! More

Best service I've ever had! Jake Lavy, the salesman who helped me throughout the entire process blew me away with his honesty, character and professionalism. I felt nervous going in because I know car who helped me throughout the entire process blew me away with his honesty, character and professionalism. I felt nervous going in because I know car salesmen can be difficult to deal with and pressure you towards a certain decision. Mr. Lavy is the complete opposite of that stereotype. He was so friendly and easy to talk to that I felt 100% taken care of. The whole experience was stress free, largely due to the great service! I have already recommended Roseville Hyundai and Mr. Lavy to friends. If I'm ever in need of another car I know where to go and who to talk to. Great experience. Ten stars! More

The best experience I ever had in and out with in a hour and half had what I wanted and the price I wanted will recommend family and friends and half had what I wanted and the price I wanted will recommend family and friends More

We give this dealership, Roseville Hyundai, a 5 out of 5 star rating, due to the salesmen, finance, and service department's friendliness, professionalism, helpful and kind treatment. They treat the custom star rating, due to the salesmen, finance, and service department's friendliness, professionalism, helpful and kind treatment. They treat the customer with respect and courtesy while exhibiting a positive attitude that is so pleasant to deal with. We would not shop at any other dealership after our two experiences with Roseville Hyundai. We very much appreciate Mr. Jason Spiegel, Mr. David Wilson, and Mr. Kejen Jackson in finance, and Mr. Robert Peace in the service department. Our two auto buying experiences here are the best we have ever encountered and would definitely recommend Roseville Hyundai to everyone. There is absolutely no hassle, stress, or pressure to buy. The personnel there strive to make the customer happy and place them in the vehicle they have chosen. They all do a wonderful job, while treating their customers like family. More

These guys rock!! Customer service was outstanding. Don't bother shopping around these people are fair. I never thought I would say this about a car dealership. Don't bother shopping around these people are fair. I never thought I would say this about a car dealership. More

I went to the dealership to look for a used Sonata. Unfortunately they had none in my price range so the salesman Sam mentioned leasing a brand new vehicle. I told him exactly what I was looking for an Unfortunately they had none in my price range so the salesman Sam mentioned leasing a brand new vehicle. I told him exactly what I was looking for and we got in the golf cart and he drove the perfect car for me. We took it on a test drive and then sat down to the paperwork. Everything was straight forward as far as price and payments. I told him what I could afford monthly and that's exactly what I got. We moved onto the finance manager Edwin who was equally wonderful. It was quick and easy. While I filled out the papers they were having the car cleaned and filled with gas so by the time I was done the car was waiting at the door for me. Sam went over everything the car had, set up my blue tooth and we were on our way. This was the best car buying experience I have ever had. More

We purchased a used vehicle and were treated like 2nd class people. We were made to wait over 1 1/2 hours then rushed thru. class people. We were made to wait over 1 1/2 hours then rushed thru. More

Terrible experience with their sales tactics - like my car but feel completely scammed. Had it not been such a grueling process that wore me down I would have gone elsewhere. Signed the contract after the car but feel completely scammed. Had it not been such a grueling process that wore me down I would have gone elsewhere. Signed the contract after they exhausted me (you can see my review on Yelp) More

We called first to see if the this dealership had the car I wanted to purchase, they had a used one. So we went there to test drive it. Arrived there and found out that the car was sold. Ok, so I told the sa I wanted to purchase, they had a used one. So we went there to test drive it. Arrived there and found out that the car was sold. Ok, so I told the salesman that we were working with, that Folsom lake Hyundai has three of them, I will go over there to test drive. He some how convinced us that he can get any car here to test drive at his dealership. So we waited. He was running and shouting, hustling and bustling to find a car for us to test drive. Yes I was impressed. But as soon as he figured out that we were very serious about purchasing a new Hyundai, that we were very capable of a new purchase. He and his finance team did everything in their powers to convince us to sign a contract. All sense and sensibility went out the door, its time to get paid. Told us that we have to sign, if we sign then everything will be OK. They deflected very well our every attempt to not sign anything until we physically saw and drove this car. Either way we were going to buy a car...we like the Hyundai, they are a fast and great emerging motor company that is going to be here for a long time. I just wish we had a better buying experience and less traumatic for my wife. They were persistent...So a few hours after, we ended up signing the contract....one thing led to another we walked out very upset, feeling like we just opened our pockets to a thief, that we willingly let someone steal from us. During this ordeal, the dealership was closed already, after we signed, the finance officer rushed us out, I never saw the salesman again, yes...he was probably in the back talking gloating about his sale..."how good he was at selling cars to idiots and suckers." During all this, we never saw the car...they forgot to deliver the car, they didn't even have the car. They were so xxxx bent on making us sign the contract. Anyways, yes our fault for signing...yes we know...I am upset that the salesman shook my wife's hand, shook my hand, and shook my eight year old son's hand...and took our money and laughed his way to the bank. So the day after we went to pick up the car we had just purchased, the car that we never saw...a few other salesmen asked us if we like the car, our response was, "what car." This was how I felt at the moment...we paid for a car, they took our money and said, "here take this car, its similar to the car you want, but its not the car you want, I don't care how you feel, we have your money, if you don't take the car, we are going to bill you for storage and for the car regardless if you take it or not, and we already have your money, now get off my property." Yes we put all of our trust into the professional car salesman, he screwed us. But if we cant trust professionals in today's society, who will or can we trust. We like the car itself...We paid cash for a 2013 Hyundai Veloster, its a very nice vehicle. I don't have any complaints about the car. Just the fact that the salesman took our money and screwed us. He just wanted to make the sale. I don't even want the car anymore, because of this idiot salesman, its not about the money, it is more about the moral principle at hand....and this dealership have banners and awards hanging all up in their building...#1 customer satisfaction...its not true. I can go on and on about morality and principles and ethics, but my main complaint is that Roseville Hyundai is the worst when it comes to customer satisfaction. We were very serious and had the money to purchase a new vehicle, I just thought that we would have a better experience. The dealership and salesman was going to make their sale or commission as soon as we walked in the building, we were going to purchase a vehicle, if we were not, then we would not be walking into a dealership 45 min from where our home was located...it just did not have to go the way that it did...they did not have to make my wife cry, they did not have to make us feel like we were being robbed, they did not have to manipulate and force us to feel the way we do about our new vehicle. Shame on them, shame on them for ruining such a great motor company's reputation for me. More

I was shopping for a Veloster Turbo and USAA recommended Roseville Hyundai. I met Jason when I arrived on Thursday and explained what I was looking to purchase. He put me in the capable hands of Sam who sho Roseville Hyundai. I met Jason when I arrived on Thursday and explained what I was looking to purchase. He put me in the capable hands of Sam who showed me the Veloster Turbo. When they didn't have the manual in stock they assisted me in moving to the Turbo automatic and making my day! Thanks Jason, Sam and Roseville Hyundai! More