Roseville Hyundai

Friendly , but competent ? My 3 month old 2015 Genesis was in for cosmetic reasons- changing out the trunk H to the Genesis logo and window tinting. I also asked them to try to My 3 month old 2015 Genesis was in for cosmetic reasons- changing out the trunk H to the Genesis logo and window tinting. I also asked them to try to buff out scratches stupid me put in the front bumper. 10 hours later I had my car not ready and a new dent in the driver side . Now maybe they had a busy day and my job was only done by one employee, but the dent shows a complete lack of any care for their work. I can even excuse this as being one bone head employee on a bad day. One suggestion from the 'experienced' service manager was to buff out the dent. Are you kidding ? To top all of this, did I even get a return call from the service manager? Nope. So we have a stupid move by a young helper, no communication by my service manager after 10 hours of the car at Roseville Hyundai , an experienced service manager suggesting to buff out a dent and the service manager not returning a call from a customer with whom they have damaged his car. If and when I do have mechanical issues with my car I have serious reservations of anyone here wrenching on my car. So should everyone else reading this. I love my Hyundai's but if you are looking at buying a new car in the Sacramento region and are looking at a Genesis or Equus, please consider all that goes with any car brand. I do not need any emblem on the car for my ego, but maybe Hyundai is starting to make cars that this dealership is just not ready to give proper , competent service to. More

Great Service and Great price! I went in on 9/19/14 to look at a car I'd seen online. Spence was great during the test drive giving me some great background on Hyundai as a company I went in on 9/19/14 to look at a car I'd seen online. Spence was great during the test drive giving me some great background on Hyundai as a company. I never felt any pressure during the entire process. In fact, both Spence and Audrey in finance seemed surprised and happy that the car was such a great deal. Overall, I would highly recommend buying from here, and if Spence is available, he'll take good care of you. More

Excellent Customer Service Dealership!!!!!!! All I have to Say About Roseville Hyundai is 100% in Customer Service, My Husband and I went in 9-20-14 to buy a vehicle, This was the best experience All I have to Say About Roseville Hyundai is 100% in Customer Service, My Husband and I went in 9-20-14 to buy a vehicle, This was the best experience that we had From start to finish everything went smoothly and We Owe A BIG THANKS to PATRICK SOUZA!!!!! Hands down He is number 1 in our Book along with the Staff! I will Definitely be Sending Business his way! PATRICK YOU ARE THE BEST and THANK YOU FOR ALL YOUR HARD WORK!!!!!!!! YOU ARE THE MAN!!!!!!!! More

A Friendly, Timely Purchase We arrived at the dealership planning on purchasing a vehicle. Samleah Pal was very helpful, including finding a hill close to the dealership so we c We arrived at the dealership planning on purchasing a vehicle. Samleah Pal was very helpful, including finding a hill close to the dealership so we could see how the smaller engine (our other car is a Santa Fe with the V6) would perform as we live in the mountains. He took us through the entire purchase and it was completed in an efficient and timely manner...he even entered our cell phones in the bluetooth for us as this was our first experience with that. More

Not your stereotypical car buying experience Every staff member that collaborated on the sale of our car, was professional, extremely knowledgeable, caring and positive. Spencer, in sales, Jason Every staff member that collaborated on the sale of our car, was professional, extremely knowledgeable, caring and positive. Spencer, in sales, Jason in sales management & Audrey in finance are the best in the industry. Spencer is truly the buyers advocate, I highly recommend asking for him. In addition to the above description, Spence is extremely likable, has only one agenda and that is ensuring that the buyer is satisfied with the vehicle and price they are paying. Jason was very fair with us. Audrey, well she is a gem! She has the ability to articulate and breakdown any contract and put it in layman's terms without missing a beat! Take this review to heart. Yesterday was the first time I met the these three people. This is truly an unbiased review. More

Great Service and Experience!! I always get anxious walking into a dealership as I stress about cost, pressure, and getting denied. From the start, Spence was friendly and understa I always get anxious walking into a dealership as I stress about cost, pressure, and getting denied. From the start, Spence was friendly and understanding. I told him my exact situation and what I was looking for in a car. He felt real confident that Hyundai would be able to meet my needs. HE WAS RIGHT!! The offer extended to me was exactly what I was looking for and I didn't have to negotiate!! It was the best car buying experience I have had. Thank you Spence and the Roseville Hyundai team! More

Great Experience ! It had been a long time since I bought a car and to tell you the truth, I wasn't looking forward to it. My experience working with Spencer Widmeyer at It had been a long time since I bought a car and to tell you the truth, I wasn't looking forward to it. My experience working with Spencer Widmeyer at Roseville Hyundai changed that. No pressure. I received the information I needed about the Sonata and I was definitely impressed with the car. I knew what I could afford and Spencer made that happen. I love my car, working with Spencer was a pleasure, the staff was great, and I would definitely recommend this dealership. More

Great Service!! I was very impressed with the service with the Roseville Hyundai location. The car buying process was quick and easy. Not like the other locations in I was very impressed with the service with the Roseville Hyundai location. The car buying process was quick and easy. Not like the other locations in Folsom and Sacramento. More

Plesantly Surprised We originally were looking for a 2014 and ended up with a 2015 because of how much more room their was. Looked at the Optima and Malibu also before w We originally were looking for a 2014 and ended up with a 2015 because of how much more room their was. Looked at the Optima and Malibu also before we made our decision More

great friendly service i had a great experience buying my new genesis coupe at Roseville Hyundai. the staff was friendly and met me at the door. i worked with Spence, and h i had a great experience buying my new genesis coupe at Roseville Hyundai. the staff was friendly and met me at the door. i worked with Spence, and he really helped me out. i wanted a used car that they didnt have on the lot at the time, but instead of just giving up Spence helped me to find a newer version of the same car and helped me get about the same price as what i was looking for. i highly recommend the dealership and the sales staff that work there. More