Roseville Hyundai

Team effort to streamline the buying experience My wife and I would like to single out Diego Castro of the sales staff for his knowledge and professionalism. He quickly determined our requirements a My wife and I would like to single out Diego Castro of the sales staff for his knowledge and professionalism. He quickly determined our requirements and identified our questions. There were two model options and he brought up both vehicles so we could see the differences side by side. Along the way, Mr. Castro also provided exceptional descriptions and demonstrations of vehicle features and benefits before a well planned test drive that allowed me to experience the vehicle's performance in both freeway and street conditions. However, the thing I appreciated the most was his insistence that we not hesitate to contact him for post sale information and hints on how to get the most enjoyment out of out new vehicle. In his case, it appears that customer service is a continuing commitment and did not stop with the sale. I would suggest that Mr. Castro is not only a tremendous asset to his customers and the Roseville dealership, he is a great representative for the larger Hyundai Brand. We also really appreciated the chance to work with Audrey Stocks from the financial side. Her personal organization got us through the paperwork seamlessly and rapidly. Her descriptions of additional warranty options were very well done and providing all the transaction documentation to us on a flash drive was the frosting on the cake. Well done Ms. Stocks. We also appreciated the fact that the Roseville Hyundai Superstore is a TRUECar certified dealership and as such, financial negotiations were quick and cordial, providing what we feel was a win-win for both customer and dealer. More

LOVE IT!!! My husband and I stopped by to check out a new Elantra and take it for a spin before we headed to Toyota to check out a Corolla.We were greeted by Spe My husband and I stopped by to check out a new Elantra and take it for a spin before we headed to Toyota to check out a Corolla.We were greeted by Spenser and he asked what we were in the market for. I told him the Elantra and specifically the value edition. He walked us back and showed us their amazing seclection!!! I still cant believe all the choices, they had every color car and or interior I could have wanted. (Toyota only had the car edition I wanted in white) We picked one and Spencer got us on the road, where he did a great job representing the car and Hyundai without coming off as your typical cocky, pushy, and overly aggressive car salesman. To say the least we never made it to Toyota, Hyundai had more to offer. A big thanks to Spencer and the rest of the Hyundai family! More

Awesome Customer Service Roseville Hyundai was able to get me into a 2015 Sonata Limited and they paid off my trad in! I did not feel pressured and loved that they where able Roseville Hyundai was able to get me into a 2015 Sonata Limited and they paid off my trad in! I did not feel pressured and loved that they where able to write me up mock numbers to help me with my decsion. They made the proccess very smooth! More

Integrity, EXCELLENT customer service and excellent deal! Roseville Hyundai left it's mark on me, not only do I recommend the Dealership for their great deals but the people working there for their excellence Roseville Hyundai left it's mark on me, not only do I recommend the Dealership for their great deals but the people working there for their excellence in customer service (two particular employees gave me this perspective: Nick, a car salesman and Brandon, who works in finance). I feel compelled to share my experience at Roseville Hyundai; I received the best customer service, hands down. Nick was my car salesman and after being to the Roseville Auto Mall, Folsom automall and pretty much dealing with so many other car salesmen via telephone and in person, Nick's service was unique and incomparable. He is unlike any other car salesman in town. Not only did he get to the point (which is exactly what all car buyers want) but he was also extremely patient and detail oriented. I told him exactly what I wanted and he showed me the car I test drove and left the lot with that night, a 2016 Hyundai Elantra. I literally signed my paperwork at midnight and after signing, Nick still took the time to show me my car and made sure I understood every detail of my brand new car and answered my questions until I left the lot. Although it was so late (midnight), Brandon, a Hyundai financial employee was still extremely professional yet had a great sense of humor when it came down to signing my paperwork, answering my questions and getting financed through the dealership. He was honest and gave me valuable advice. If anyone reading this wants a great deal while buying a car and wants nothing but the best service, Roseville Hyundai is the place to go to. Nick and Brandon, thank you for your unforgettable customer service and integrity; I couldn't have chosen a better place to buy my car! More

Polite and not pushy buying a used car I bought a 2013 Hyundai Genesis, and they were patient with me not knowing what I wanted, and letting me look at a bunch of cars. They gave me an awes I bought a 2013 Hyundai Genesis, and they were patient with me not knowing what I wanted, and letting me look at a bunch of cars. They gave me an awesome warranty, and worked with me on my trade-in car. Everyone was super friendly, and they stayed exactly within the budget I gave them. More

New Car I went in to look at a used Elantra with low miles. After talking to the salesman for a few minutes, I found that I could buy a new car for less due I went in to look at a used Elantra with low miles. After talking to the salesman for a few minutes, I found that I could buy a new car for less due to the incentives that are being offered. I had a great experience with this dealership for the 2nd time. I bought my last vehicle here 5 years ago! More