Roseville Hyundai

Easiest Car Purchase Ever As soon as I stepped out of my old car, I greeted by Sam and he worked with me the entire time. Absolute great experience. As soon as I stepped out of my old car, I greeted by Sam and he worked with me the entire time. Absolute great experience. More

PERFECT EXPERIENCE**** All I can say is that my experience was one for the books. I have purchased 2 cars from Roseville Hyundai. My first car was a beautiful used 2009 Sant All I can say is that my experience was one for the books. I have purchased 2 cars from Roseville Hyundai. My first car was a beautiful used 2009 Sante Fe. Drove amazing and was in such GREAT condition. But I traded it in last year in October 2014 due to the fact gas was going up and I drive far to work. I took it in and had a great experience again. They showed me cars and the one thing I really like about Hyundai is they want you to pick a car you love. So when I saw the 2012 white Sonata I had to have it. It was the easiest trade in I have ever done. I was in and out in less than 2 hours. Didn’t even have to put money down. The kicker was that I have owned that care for 7 months and I was having major issues of course Hyundai would fix the issues that popped up. However there was more into the issues than their diagnostics could find. Every month I would come in for a transmission issue but of course still nothing would show up yet my car was handling bad and it was nerve racking to drive. Came in on Thursday and talked to Jason Spiegel the Sales Manager since I was having my car towed there. He helped me buy both of my cars through Roseville Hyundai so I felt he could help me again. He told me check in your car and come talk to me when you have a moment. Once I went into his office and explained all the major issues with the car since I purchased it in October. He completely understood and was upset for me and he wanted to make sure that I was taken care of. He then brought me to Brian Shaffer the General Manager explained all my car issues since purchasing the car in October 2014. Jason then also brought Patrick Souza into it to show me the cars that would work for me to get out of the used Sonata. Patrick was very informative and helpful. Had me look at new 2016 Elantras . I had to say I was nervous due to the fact I was worried about money and all the fees that were going to show up later and I would have to find a way to put money down. But I stated to them I was not putting money down and all I want is a reliable car. They completely understood what I wanted and what I wasn’t going to do. They had to work their magic to make sure I was a happy customer and found ways for them to eat most of their money up without having me to do anything. Then Patrick calls me up and states what my car payment would be. I just about lost it. I said I can’t do that much. He then called Bryan the General Manager and stated how upset I was. Bryan came in on his day off when he had not had a day off in 13 days (that shows a lot). He told Patrick he would find a way to bring the payment lower so that I would be happy. Patrick calls me back and tells me and I was HAPPY. Bryan, Jason and Patrick and all the Roseville Hyundai team really know how to make sure a customer will leave with a perfect experience. That showed so much to me as a company that Hyundai is. Walked out yesterday with a brand new 2016 Elantra with a full tank of gas and the Finance Manger Brandon Wood even through in another package for my car just because of all the problems my previous car had. All I know is that Hyundai is all about the Customer and making sure there experience is one to remember and that you will always be a returning customer. I have to say there customer service is a A+. Even there service dept is A+ with all the issues I kept having to bring in my Sonata the service team was so helpful and made sure they could do all they can to stop whatever issue was popping up. Aj, Chris, Bill. I know I will always be a Hyundai buyer for life due to the way I was treated and how they fixed the problem. Thank you Roseville Hyundai for my gorgeous NEW 2016 Elantra. I LOVE IT!!!! More

They made my new purchase so easy. Great customer service. I have been doing business with this dealership for 9 years. Always great customer service. When I was ready to purchase another vehicle I wanted to I have been doing business with this dealership for 9 years. Always great customer service. When I was ready to purchase another vehicle I wanted to do business with them again because of the excellent service. From start to finish the process was easy, not pushy. Excellent customer service. As always Robert Peace was more than accommodating and wanted to make sure I was taken care of. Nick Cojan was my Sales Consultant and I couldn't ask for a better person to do business with. He was so patient and kind. Usually you hate to go in the office of the Finance Manager but not so with Audrey Stocks. She gave me all the information I needed and let me make the choice. She was friendly and easy to talk with. More

Great Dealership Great experience at Roseville Hyundai. The customer service was terrific. Low pressure and very informative. Patrick and Kajen were very helpful throu Great experience at Roseville Hyundai. The customer service was terrific. Low pressure and very informative. Patrick and Kajen were very helpful throughout the entire process. More

Unproffessional Treatment Even though the staff was friendly and nice I feel that I was directly lied too by the sales manager Jason Spiegel and therefore would not recommend t Even though the staff was friendly and nice I feel that I was directly lied too by the sales manager Jason Spiegel and therefore would not recommend this dealership to any of my friends or associates. I will highley recommend getting a TruCar printout or another like company, AARP, COSTCO, Credit Union prior to dealing on price at the dealership. I think when you mention these to the dealership they should be honest enough to assist you in getting the same price as others who come to their dealership with the TruCar price. I feel let down that I was directly lied to. More

Best car buying experience Mark Crouse and Jason Spiegel were so helpful and patient when trying to find the perfect car for me! I absolutly love my new car! Mark Crouse and Jason Spiegel were so helpful and patient when trying to find the perfect car for me! I absolutly love my new car! More

great experience samlesh pal was very friendly,helpful,honest,knowledgeble,and i like the atmostphere,very nice car dealership,friendly people,quick service.great pla samlesh pal was very friendly,helpful,honest,knowledgeble,and i like the atmostphere,very nice car dealership,friendly people,quick service.great place to shop for car. More

Purchase of 2015 Hyundai Santa Fe My wife and I were looking to replace our 2002 Hyundai Santa Fe. Sales person John Johnstone was very courteous and patient with us. He gave us all My wife and I were looking to replace our 2002 Hyundai Santa Fe. Sales person John Johnstone was very courteous and patient with us. He gave us all the time we needed to have our questions answered to our satisfaction. This was the best experience we have had with an automobile dealership, and we are very happy with our new 2015 Hyundai Santa Fe. More

AWESOME TEAM EFFORT will tell eveyone>> Thank you sooo much Sam was wonderful soo helpful as were Brian, Jason in sales and then in Finance Brandon. I have to say it was the best experience I have had at a deal Sam was wonderful soo helpful as were Brian, Jason in sales and then in Finance Brandon. I have to say it was the best experience I have had at a dealership EVERY and I've been to a lot of dealerships and I've never done a review) they worked as an awesome team. From the time I arrive Sam greeted me and was very kind as was everyone. The first auto I did not get my credit was not that great. Anyway I left thought that was the end of that. The next thing I know Jason calls me with a wonderful deal on a White Sonata with a sun roof and I qualify for it NO BS. Sam had remember that I wanted a white car and sun roof yea!!!! Then Brandon made things easy everything was ready to sign and he explained everything in detail and no BS. Again I have to say the team effort was very impressive and I will tell everyone I know SOOO easy. Whoo hooo for team effort and kindness:) Not to mention follow up they followed up and made a great deal for me an my husband Thank you so much received my Car on 5/27/2015 More