Roseville Hyundai

disappointment It is very difficult to complete the Satisfaction Survey when my business with Roseville Hyundai has not been completed. Between June 18th and 21th m It is very difficult to complete the Satisfaction Survey when my business with Roseville Hyundai has not been completed. Between June 18th and 21th my wife (Elisabeth Padula) and I leased two new vehicles from Roseville Hyundai. I the 2015 Tucson (6/18) and she a 2016 Elantra (6/21). While doing her lease I found out that I was eligible for a Veterans Discount (USN 1962-1966). When I questioned what about the Tucson which I had leased two before. I was told that they are different on every car and nothing else was done by the dealership to check into it as the lease had already been completed. There was some question on whether Hyundai would give me the Veterans Discount because I was transgender and had changed my name and sex from the information on my DD214. We went ahead with the lease on the Elantra and it was verified two days later that we would be getting the Veterans Discount on the Elantra. Several days later we had to sign a new lease agreement. When I was told that we would get the discount on the Elantra I again asked about the Tucson and the fact that I had verified on the website that the Tucson was eligible for a $500 discount. Later that same afternoon I was contacted and told that I would get the discount but due to the fact that the papers had already gone through I would have to wait 6-8 weeks for a check from the factory. To date we have not received our copy of the revised lease agreement for the Elantra, not received the lease papers back that we supplied for the Honda that we turned into Roseville Hyundai. I originally gave the dealership a check for $1,500 that they were to return when we brought them an updated one a few days later. That was done on Wednesday (three days later) and to this point I have not received the original check back. I do hope that the information about receiving the check from the factory for the Veterans Discount on the Tucson was accurate and really does happen. I have called and left numerous messages at the dealership for the finance officer that was handling all of this with no response. I even sent him an email requesting the items so that we could complete the transaction with no response. More

Great Selection, Price and Customer Service My wife and I visited Hyundai of Roseville to look at the Sonata and Elantra. We were considering a purchase for my daughter and hoped the dealership My wife and I visited Hyundai of Roseville to look at the Sonata and Elantra. We were considering a purchase for my daughter and hoped the dealership would have a good selection. We weren't disappointed and the on lot selection was very good. The customer service provided by the salesman was excellent. He showed us available vehicles we were interested in purchasing and explained each vehicle options and benefits both at the dealership and during the test drive. We really did not have any purchase intent on that day but did end up making the buy at this visit. The exact vehicle we wanted was on the lot, available that day and the price agreed upon was very good...so why not. In all, a good experience made simple and easy. More

Pleasant Experience I have been very pleased with my experience with Roseville Hyundai. Both of my car buying experiences have been excellent. Your sales personnel are I have been very pleased with my experience with Roseville Hyundai. Both of my car buying experiences have been excellent. Your sales personnel are very knowledgeable. I found I could ask any question and get an answer. I do miss my beautiful red Sonata Hybrid but I did what was best for me at my age. More

Great Experience My first time purchasing a car was with Roseville Hyundai and I couldn't be more thrilled. The help I received was great and all my questions were ans My first time purchasing a car was with Roseville Hyundai and I couldn't be more thrilled. The help I received was great and all my questions were answered perfectly. Spencer helped assist me in finding the perfect vehicle, my Elantra Value Edition, at a great price. Audrey was also very helpful assisting with finance and guiding me down the right path since I am a first time buyer. I am very pleased with my purchase! More

Very good buying experience. I leased a 2015 Hyundai Genesis 3.8.on July 7,2015. I was greeted by Spencer Widmeyer. He was very friendly. Had all facts about car and answered all I leased a 2015 Hyundai Genesis 3.8.on July 7,2015. I was greeted by Spencer Widmeyer. He was very friendly. Had all facts about car and answered all my questions. He had a very pleasant personality and was great to deal with. Said I could call him anytime in future with questions about working the electronic features of the car, which I am sure I will need. I would recommend this dealer to any one interested in a GREAT Hyundai CAR! More

Excellent experience Samlesh is pleasant, easy to speak with, & fast. He is a excellent member of their sales team & introduced me to Audrey. She explained the insurance & Samlesh is pleasant, easy to speak with, & fast. He is a excellent member of their sales team & introduced me to Audrey. She explained the insurance & coverage thoroughly to get me set up before i even left the lot. More

Auto shopping Fast friendly no pressure service. Closing deal made fun and fast. Found the best interest rate. Save us money in financing the auto of our choice. Gr Fast friendly no pressure service. Closing deal made fun and fast. Found the best interest rate. Save us money in financing the auto of our choice. Great Place to do business. Ask for Diego Castro, great guy. Audrey Stocks great closer, great lady. More

2016 Santa Fe All of the employees at Roseville Hyundai were exceptional. This is our third purchase at this dealership, and it won't be our last. Everyone was frie All of the employees at Roseville Hyundai were exceptional. This is our third purchase at this dealership, and it won't be our last. Everyone was friendly yet professional, and made sure we were happy with the purchase price and the vehicle. More

Love my Hyundai Elantra I went to Roseville Hyundai to explore options for trading in my Hyundai Elantra and ended up driving home in a brand new Hyundai! Samlesh Pal (Sam) I went to Roseville Hyundai to explore options for trading in my Hyundai Elantra and ended up driving home in a brand new Hyundai! Samlesh Pal (Sam) remembered me from 6 years ago when I purchased my first Elantra, helped me remove my college license plate from the old car and spent time showing me the special features on my new Elantra! Very pleased with the friendly staff and purchase experience. More

Easy Buying Experience Very large selection and friendly, knowledgeable staff. We got the car we were looking for at the right price. The purchase process was smooth & painl Very large selection and friendly, knowledgeable staff. We got the car we were looking for at the right price. The purchase process was smooth & painless. More