Rosen Kia Milwaukee
Milwaukee, WI
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I scheduled my app on-line. It was 6pm appt, Kia service was closed so I went to Nissan. Service adviser hardly talked to me. He took my keys, printer out sheet of paper and have me signed it. Then I mentio was closed so I went to Nissan. Service adviser hardly talked to me. He took my keys, printer out sheet of paper and have me signed it. Then I mentioned tire rotation and he added it by hand. I was suppressed because when I scheduled appt i put down oil/filter change and tire rotation. Later I notice that same info was printer on invoice, he just never took a time to read it. Next day it was raining so i had to use wipers. One front and rear wiper have loose rubber on one end. I was surprised they didn't check wipers the day before. I went to local part store and replaced front, had to order rear on-line as this one is not standard/ More
I had a great experience getting a lease on a brand new car. I was certainly impressed with the service and how much work was done to help me get a great deal! It was nice to see someone do hard work for car. I was certainly impressed with the service and how much work was done to help me get a great deal! It was nice to see someone do hard work for a change! Everyone treated me with great respect and went out of their way to help me. I will definitely see Rosen in the future for any needs! I have already recommended a friend to Rosen and they also got her a great deal and helped her get a new car! I will continue to spread the good word about Rosen. Thanks Rosen! More
We had purchased a car from Craig last year for my husband. Because of the wonderful customer service we received we came back when it was time to purchase a car for myself. Craig worked with me for husband. Because of the wonderful customer service we received we came back when it was time to purchase a car for myself. Craig worked with me for a week helping me find the right car that would meet my needs and my budget. He advised me on options that I had not considered before. He was a true gentleman and never tried to talk me into something I didn't feel comfortable with. In the end he let the final decision be mine. Engin in finance was just as wonderful. He moved mountains to give me the best finance possible. He answered all my questions and then some. He was friendly and sincere and I trusted him. I love my new car and have no regrets. I will share my experience and give high recommendations to this dealership. Sincerely, Karen Patnode More
I was on Internet looking for used Kia Soul, Went to 2 other dealerships before stopping at Rosen Kia of Milwaukee spoke to Joshua Bohlman on the phone before going there. When I arrived at Rosen he (Josh other dealerships before stopping at Rosen Kia of Milwaukee spoke to Joshua Bohlman on the phone before going there. When I arrived at Rosen he (Joshua Bohlman) met me at the door and introduced himself. I went over with him exactly what I was looking for and he mentioned he could sell me a brand new Soul Kia for lower price as well as give me exactly the price I wanted for vehicle trading in. Overall he also worked with me to get the new Kia Soul for price range I wanted to be in for financing. Which the finance department did what he could do as well. Both salesman and finance we're very polite and went over everything with me. Very satisfied. More
I have been with Rosen since 2005, this is the 2nd new car that I have bought from them, with such professional standards, treated like family answers my questions and no b.s. I cant say more than these 3 car that I have bought from them, with such professional standards, treated like family answers my questions and no b.s. I cant say more than these 3 men that are so awesome that went out of their way to help me. I was looking at over a huge amount of money to repair my car it was old and wasnt worth it,Chris M. directed me back to thinking about getting a newer car and it was so cool getting the same sale person that I had from my first car!!!! Josh B !!Both worked on helping me then introducing me to the finance man of the day !! Elgin!! He made dreams come true from trying to repair my credit I was like yea right 3 banks already turned me down how are you going to do this..he said dont worry we'll get you in the car you want..gave me the upfront what will take place, alittle bit more intreast cause of my mid range credit and I couldnt believe it..hands me over my keys and told me welcome back . The tears did come down..Thanks Rosen for keeping employees like this in the family..there is no other dealership that goes that extra mile to help people out and to be honest with them. Please let these men know what outstanding work that they do.. This is why I recomend my friends to come here first before going anywhere else... Again thank you.. Kris More
In starting my quest for a new or newer/used vehicle I was turned sour by the Kia dealership on 91st and Brown Deer Road in Milwaukee, WI. My s/o and other and I are of a biracial domestic partnership wit was turned sour by the Kia dealership on 91st and Brown Deer Road in Milwaukee, WI. My s/o and other and I are of a biracial domestic partnership with a blended family of white and black children. the deal was worked out prior to me bringing in the whole family and that is when the deal went south with noteable racial overatures overheard. Upon receiving a rave review from my dear freind Lisa Ryan about Dan Dotzler at Rosen Kia on S. 27th Street in Milwaukee I put my first impression of car dealerships and dealers behind me. Dan Dotzler and his team welcomed me, my interacial presentation and treated us all with the utmost resect and without bias. Ingan (forgive the spelling)the financier made happen what the other dealership's financier said was impossable. My credit is a bit rocky due to a long drawn out messy dicorce but I was still welcomed as a buyer and placed with a lender that helps people such as myself reestablish credit. I would recommend the Rosen Kia dealership and Dan Dotzler on S. 27th Street to anyone whom is seriously interested in purchasing a Kia. My patient's thank you too Dan! Keep up the excellent work. Also, for those of you out there who have a CWP you don't have to lock em in your trade in while exploring your options inside the dealership. More
Even though there have been some issues, I have to say that Faith at Rosen has tried to work everything out. I have to give them credit for sticking it out and going the distance to satisfy a customer. that Faith at Rosen has tried to work everything out. I have to give them credit for sticking it out and going the distance to satisfy a customer. Issues can come up anywhere, but real customer service is hard to find these days. Thank you! More
This is our story; After searching the State of Wisconsin for a KIA Sorento we wanted, I planned to vist Rosen in Milwaukee. The no preasure sales and professional deameanor of Ryne Knudsvig brought me back for a KIA Sorento we wanted, I planned to vist Rosen in Milwaukee. The no preasure sales and professional deameanor of Ryne Knudsvig brought me back for a second look. Our decision was made and there was nothing left to do but close the deal. Ryne hit the Mark and went above and beyond our expectation for customer service. Plans were made to get our vehicle on Tuesday but my wife couldn't wait. One call and Ryne had the vehicle ready for pick up on Saturday. We were feeling super good. Walked over to the Finance Dept. and met Katherine. A true professional and excellent person to work with on this major purchase. She spent a consideable amount of time with us and presented us an option that fit our budget. The deal was sealed. Ryne greeted us took a picture and we were off singing. My youngest daughter summed it up, "were living like were rich" "yes we are dear, rich with love" and the realization that we had just met some fanastic, honest people at a car dealership- really!! I consider us the newest loyal customers at Rosen Kia. The "jinx you owe me a Coke moment" As we were heading back home about 130 miles from Milwaukee. We turned off 27th on to 894 my wife looked at me, me at her and said almost in sync, "That was the best car buying experience I have ever had" Nobody won a Coke but we WON. Thank you Ryne and Katherine we will be back to visit you again. More
Rosen is a great place to buy a car. We have dealt with them twice and have been completely satisfied. They are very professional, spend a lot of time with customers and explain everything you need to know them twice and have been completely satisfied. They are very professional, spend a lot of time with customers and explain everything you need to know about the car and the financial end of the deal. Craig was our sales person and he does an excellent job. Ingan is excellent at what he does. He takes the time to explain everything about the purchase of the car and all the options that come with it. I would recommend them to everyone I know who is looking for a car. More
Jeff Rosen/ Faith/ and Beni are wonderful to work with. I have bought 37 vehicles from Rosen, and will continue to do so, because they really care about your experience, and not just money. Faith, and Beni a have bought 37 vehicles from Rosen, and will continue to do so, because they really care about your experience, and not just money. Faith, and Beni are very knowledgeable on everything, and its after the sale, when you really notice how caring they are. Thank you Jeff Rosen, Faith and Beni for being their now, and for years to come.........Dennis S....37 cars bought, and more to come!! More