Rosen Hyundai Greenfield
Greenfield, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had scheduled an oil change and tire rotation Friday, December 19th at 3:30PM. I was told it would take 1 hour and 15 minutes. I did not receive a call back and decided to come in at 5:30PM and my vehic December 19th at 3:30PM. I was told it would take 1 hour and 15 minutes. I did not receive a call back and decided to come in at 5:30PM and my vehicle wasn't look at and sitting at the same spot where I dropped off. I was told they will have it done before 6PM. I told them I would be back Saturday to pick it up in the morning. I believe they overbooked too many cars at this time slot. Not happy! More
Brought my vehicle in specifically for recall and tire rotation. 2 1/2 hours later was told part not in and they did a different recall I was not even aware of! (This appointment was scheduled in advance! rotation. 2 1/2 hours later was told part not in and they did a different recall I was not even aware of! (This appointment was scheduled in advance!No communication with me from service desk ! Customer service used to be top notch when I first purchased my vehicle 2 years ago, now not so much! More
Poor communication, unable or unwilling to fix issue. Six advisors tried to correct the issue but no follow up regarding contacting someone to help. Six advisors tried to correct the issue but no follow up regarding contacting someone to help. More
Came in for a quick tire repair, inspection and alignment. My appointment was at 10:30 and it took over 3 hours. During that time there was no commmnication, when I did finally get the car back I w alignment. My appointment was at 10:30 and it took over 3 hours. During that time there was no commmnication, when I did finally get the car back I was told that they kinda forgot it was there. Will not be going back. More
good service but longer than expected wait time. Original wait in dealership was good but then had additional work done whick took much longer than expected. Original wait in dealership was good but then had additional work done whick took much longer than expected. More




