Ron Tonkin Kia | Page 41

I renewed my lease of a Niro and the new model was waiting for me. I shared some interest on an upgrade and it too was available for my test drive waiting for me. I shared some interest on an upgrade and it too was available for my test drive More

Everyone we came in contact with was friendly and professional. We had initially been in contact with Steve through email and on the phone. We were able to test drive two different models and Steve professional. We had initially been in contact with Steve through email and on the phone. We were able to test drive two different models and Steve answered many questions that helped us make our final decision. He then spent time showing us the main parts of the vehicle and walking us through the technology. He even helped us sync both our phones! We went through the COSTCO auto buying program and were pleased that this dealership offered that. Steve was professional, yet easy to talk to and definitely knew the cars he was selling. Breez helped us with the payment process and was very professional and efficient. The dealership was following health guidelines. They could have done a better job getting the car all cleaned up before giving it to us, by attending more to the details (water spots/streaks and dirt around the inside of the hatch opening). Overall it was a very good experience. More

This was my first time purchasing a vehicle from a dealership and I could not have had an easier process. Everyone I came in contact with was absolutely amazing and helpful. I was expecting to come in dealership and I could not have had an easier process. Everyone I came in contact with was absolutely amazing and helpful. I was expecting to come in and spend 3-4+ hours but I was honestly out within a little over two hours. Steve Kaney was very pleasant and made this whole ordeal very smooth and painless. More

Dealt with steve kaney and he made sure my car buying experience was a great one. Had the car waiting for me out front and answered every question I had with ease. experience was a great one. Had the car waiting for me out front and answered every question I had with ease. More

We’ve purchased several vehicles here and have always had Avery positive experience! The staff are helpful and knowledgeable, making the process very quick and easy. Avery positive experience! The staff are helpful and knowledgeable, making the process very quick and easy. More

Jaron of Kia on McLaughlin was a huge help in me getting the the car purchasing process.. The whole team was quipped with the knowledge to answer any of my questions.. they also rushed the experience along the the car purchasing process.. The whole team was quipped with the knowledge to answer any of my questions.. they also rushed the experience along as much as they could to make sure I got to work on time! Thx team!! Lawrence More

Pleasant experience. Of course I researched the car I wanted as well as the individual Steve Kaney who reached out thru Truecar. I appreciated the fact that Steve also let me be & not pushy in contacting wanted as well as the individual Steve Kaney who reached out thru Truecar. I appreciated the fact that Steve also let me be & not pushy in contacting me obsessively like so many others did. Thank you Steve. More

Working with Allen was so pleasant. There was no pressure at all and this was by far the best new car buying experience we have had! We now have a beautiful new Sorento and she is wonderful. Thanks Gladston at all and this was by far the best new car buying experience we have had! We now have a beautiful new Sorento and she is wonderful. Thanks Gladstone Kia! More

Difficult and unhelpful I called Ron Tonkin Kia to ask a few questions about a car I was interested in that I saw on their website. I spoke with Crystal who instead of answer I called Ron Tonkin Kia to ask a few questions about a car I was interested in that I saw on their website. I spoke with Crystal who instead of answering my questions, kept interrupting to ask about how much I wanted to spend, what I thought my credit was, etc. When I said that I am not going to give that information to you, she said that I could just come in then to look at the car!! I do not feel that I have to come in to a dealership to have a few questions answered about a car I see online! Especially when it says to call if you have questions! Totally put a bad taste in my mouth and I called a couple of other dealers in the area who were happy to help me! Needless to say, I will not be purchasing from Tonkin Kia. Crystal needs to learn what customer service is... More

After 2 months of looking, Ron Tonkin had the right vehicle! My partner and I have been looking for a new tow vehicle for our pop-up tent and our utility trailer. Not interested in a pick-up truck, but hoped to My partner and I have been looking for a new tow vehicle for our pop-up tent and our utility trailer. Not interested in a pick-up truck, but hoped to find a mid-size SUV or mini-van with a 6-cylinder engine and sufficient horsepower. Narrowed my search to Fords, Hyundai's and Kia's. Having been very happy for the past couple years with my 2016 Kia Optima EX, I kept noticing ads and listings pop up in my online searches from Ron Tonkin Kia in Gladstone. This last weekend, I felt like I stumbled on the vehicle of my dreams on their website. Sent a message late Sat. night checking on the availability, and heard back from Steve Kaney the next day -- ON A SUNDAY! We arranged for me to drive up north an hour the next day for a test drive, and I drove back home Monday afternoon with just the right vehicle -- a fully loaded late model Kia Sedona SX. Now, I was a bit disappointed with the trade-in value offered for my Optima, and the original pitch to get extended warranty coverage was nearly double what I was ultimately offered. However, all in all, I was quite pleased with my car-buying experience at Ron Tonkin. This marked my first vehicle purchase in the Portland Metro area, as I reside in the mid-Willamette Valley. I found Steve and Rebecca to be very friendly, fair-minded, and knowledgeable. More