19335 SE McLoughlin Blvd
Gladstone, OR 97027
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Our salesman, Jared, was awesome. He represents the perfect auto salesman! He knew all about the car we purchased and facilitated the sale in a positive manner.
I bought my car here in 2023 and have taken it in regularly since. Every time I go in and have Jennifer help me, I’m left in almost tears and she constantly makes me feel dumb, pressures me into services, and threatens my warranty if I don’t get them. I never have this issue with the other reps. She talks down to me, makes me feel incompetent, and talks to me very rude. I am a loyal customer and should not have to deal with this. I have worked in customer service my entire adult life and am kind and friendly, and I’m always received by her in the rudest way. I don’t understand. Is it because I’m a female? Why do I get treated like this while I’m there? 😢
Our experience at Ron Tonkin was excellent. Tyler was expedient in responses and he was very thorough at answering every question. We love our new Carnival and the no pressure experience we received from this dealership.
Tyler helping me out today!!! And very chill and very nice guy. No pressure or push and rush us at all!! And we asked so many questions. He very patient and very helpful for real.
They did do a “mandatory upsell” of a car perk that I didn’t want when I bought the car, which I consider to be an unethical practice, but other than that, things have been OK. Interaction with their service department has been good so far. Salespeople have been friendly and knowledgeable.
Very kind and helpful staff. Made buying a car less stressful . Fair price after looking at other dealerships
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