Ron Tonkin Kia

Did not meet Greg. Donavan as a salesperson was good and well balanced. We had some issues with the vehicle coming down from Seattle as the windshield was hit by a roc Donavan as a salesperson was good and well balanced. We had some issues with the vehicle coming down from Seattle as the windshield was hit by a rock---this took a bit of extra time from promised return. We then picked up the vehicle and the next day noticed a small dent near the tailgate--we then brought it back for repair and that turned out acceptable. The dealership showroom and Men's restroom need to be cleaned and sales materials organized. The overall experience was good and I hope the service dept. will come through if we need anything done. More

We had a great experience, Donovan and Rebecca were amazing It was low pressure and we felt we were given a fair deal amazing It was low pressure and we felt we were given a fair deal More

Easy deal, very friendly and fast. Simple and well priced. Went out of their way to go get the car on dealer trade from Seattle Simple and well priced. Went out of their way to go get the car on dealer trade from Seattle More

Kia Soul base 1. 6, manual. Never go again. Sept.2022 oil change, new tires, air filters, alignment, intake flush for gdi, update ecu, and... Wrong tires on car, wr 6, manual. Never go again. Sept.2022 oil change, new tires, air filters, alignment, intake flush for gdi, update ecu, and... Wrong tires on car, wrong price on tires from quote when I set the appointment, alignment made worse - should have skipped that, car was better before. ECU update from Kia just robbed torque and leaves a huge flat spot down low (rpm) even in lower gears. (Never stuff your foot in it at 2200-2600 in 5th or 6th and expect something to happen, but in first or second it used to pull.) Had to go in again to get correct tires on car, and no thoughts from them on comping me or a coupon for free oil change next time, sorry for the inconvenience. They took the inconvenienced stance that I'd driven around on their tires for a week. Scheduled an oil change appointment last month to see if they'd straightened out, only to be told I'd missed my appointment earlier in the week because that's what the computer said. I elevated it to the service manager before making the appointment, letting him know my displeasure with my previous experience, and they still totally blew it, again. Some of the earlier positive reviews (2019) when Garrett was the person you'd interact with, ring true to my experience, but the last couple years, not so much. Would leave no stars but can't submit without one. Never. Going, Back More

Aimen was extremely helpful and made the whole experience a breeze. Great customer service and I'm very excited for my new car! Thank you! a breeze. Great customer service and I'm very excited for my new car! Thank you! More

The service was very much the reason we decided to try tonkin. We had a great experience I told Steve what I wanted & he believed me & took me straight to it & didn't try to upsell me into some payment pl tonkin. We had a great experience I told Steve what I wanted & he believed me & took me straight to it & didn't try to upsell me into some payment plan that I do not want. Thanks Steve for making this as painless as possible. I appreciate you specifically. This is new territory for me. More

Helpful, friendly, and easy to work with. Attentive with good follow-through. Jake did a great job with our sale. Attentive with good follow-through. Jake did a great job with our sale. More

Once I got into the finance, everything went swiftly and efficiently. It was the wait before that was difficult. efficiently. It was the wait before that was difficult. More

Tyler was amazing, he was my sales rep. Do not recall a Derek Thank you Do not recall a Derek Thank you More