Ron Tonkin Kia

My service advisor, Julie Hogue, scheduled my service appointment, addressed all my concerns and questions about my 2011 KIA Soul and made sure the vehicle was ready as promised. I had two issues with m appointment, addressed all my concerns and questions about my 2011 KIA Soul and made sure the vehicle was ready as promised. I had two issues with my vehicle and the service technician was able to locate and resolve the problems. The service manager, Mike Downing, is on top of everything in his service department and took a moment to say "hello" which is very personable. Dan Boege in the parts department is awesome and always available to discuss accessories for my new vehicle. Overall, my experience with this service team exceeded my expectations!!! More

We've been in several times. Each time, we have had to go back because something wasn't working correctly (sometimes the same day and sometimes a week later). Today, when we had a problem, the first word go back because something wasn't working correctly (sometimes the same day and sometimes a week later). Today, when we had a problem, the first words out of their mouth were "we didn't do anything". In addition, when my 18 year old daughter took the vehicle back in after my husband had called today, they were very rude to her. When my husband and I arrived, we were also treated very rudely. When we asked to see the service manager, Mike, we were treated even worse. Not only did they immediately deny any wrongdoing on their part, they also refused to listen. This was the worst example of customer service I have ever seen. We will never return and it has given us a very bad feeling about Ron Tonkin dealerships and Kia in general. More

Incredible vehicle at Incredible Price. Knowledgable staff made for great buying experience. Pleasure to deal with from start to finish. Let this review act as a part of your research when it comes to y staff made for great buying experience. Pleasure to deal with from start to finish. Let this review act as a part of your research when it comes to your Kia purchase. After visting the other guys Ron Tonkin Kia Gladstone made it possible and pleasurable. Thank You Al.Buying experiences should all be this good. More

I would recommended Ron Tonkin Kia to everyone! They went way over my expectations and went above and beyond any other car dealership. The dealership was also fast, quick and efficient. The customer service way over my expectations and went above and beyond any other car dealership. The dealership was also fast, quick and efficient. The customer service was supior and an amazing experience. Greg, Al, Robert and Floyd were all so welcoming and friendly to me that the next time I come in I know I will be well takin care of. A promotion was going on with a voucher re: recieving 2 portland trail blazer tickets. Well after I purchased the car I really had my heart set on going to a blazer game, well when I went online to get the tickets the promotion has ended (they ran out of tickets). Al one of the sales reps actually offered to give me his own personal Blazer vs. Lakers tickets. I was so amazed how well I was takin care of. I will never forget about my first car buying experience. Not only did I get the nicest Kia Optima on the lot for such a good price and but I feel I walked away with much more thank just a car; trust and loyalty. Overall, I would recommend Ron Tonkin Kia to all of my friends, family and everyone else out there reading this review. Go experience this dealerhsip for yourself and see what things come your way. More

My wife and I purchased a Kia Sorento SX and were very pleased with our experience at this dealership. Everyone was friendly. There was no pressure applied during the negotiations and we felt good about pleased with our experience at this dealership. Everyone was friendly. There was no pressure applied during the negotiations and we felt good about the deal. We had done our homework on competing SUVs and obtained a price report from Consumer Reports. With rebates, we obtained an excellent price and also purchased an extended warranty (although the basic Kia warranty is very good). The test drive went well and all the main controls were explained. The representative programmed our phones for the hands-free option, a nice touch. More