Ron Tonkin Hyundai

The staff is friendly and helpful. Our salesperson was very nice and if he couldn’t answer a question, he was able to find the answer or find someone who could very quickly. very nice and if he couldn’t answer a question, he was able to find the answer or find someone who could very quickly. More

Best experience Erick is a great salesman and made my experience good. He was calm and knowledgeable. Never pushed me and was very helpful. Could not have had a better salesman. Very thankful for the str experience good. He was calm and knowledgeable. Never pushed me and was very helpful. Could not have had a better salesman. Very thankful for the stress free experience. More

Awesome Service Victor and the finance group worked to finance our Kona at our price. They got the Kona that we wanted and were super at communication. Victor was v Victor and the finance group worked to finance our Kona at our price. They got the Kona that we wanted and were super at communication. Victor was very knowledgeable in the Kona features and explaining them. Highly recommend them. More

I recently purchased a car and had the pleasure of working with Darwin. It was a surprisingly easy experience with everything going on (Covid) I felt all of my needs were taken care of, the facility a working with Darwin. It was a surprisingly easy experience with everything going on (Covid) I felt all of my needs were taken care of, the facility as well as cars were well maintained and very obviously cleaned for us. I will be telling my family and friends about how well I was treated and hopefully they all go see Darwin! He listened to my needs and never made me feel like he was just trying to take me for all my money. How many people can say they left a car dealership and say they were completely satisfied with everything? At least I can. Thanks again Ron Tonkin and Darwin! 10/10 More

Excellent buying experience Once I decided I was getting a Veloster N with the Performance Package, I submitted inquiries to local dealers who had them in stock. Melissa Slover Once I decided I was getting a Veloster N with the Performance Package, I submitted inquiries to local dealers who had them in stock. Melissa Slover here at Tonkin's Gresham Hyundai was one of only two who provided a price quote better than MSRP minus Hyundai's current incentive. Withnell Salem Hyundai was the second; their listed price was better so I asked if Gresham could match. Gresham said yes without any issue. My schedule for the month was pretty hectic, but eventually I set up an appointment to come view the car. They had no problem with a test drive, so off we went! During that drive though, another customer apparently decided to purchase the vehicle. Melissa was able to get another one on a dealer trade that evening, and she offered the same deal on the trade. I said yes and signed the paperwork. That alone was awesome; in my experience a dealer won't offer the same price on a trade since the car wasn't already in their inventory. Tonkin Gresham did. I don't know if that's normal, or if it was just because the car I came for sold while I was there, but either way I was impressed. That evening I took delivery of my new car! The only two downsides to my visit aren't things I can hold against them. The first is the time getting through finance; it took a few hours. For whatever reason, a bunch of us showed up at the dealership around the same time, and from what I could tell all of us decided to buy almost simultaneously. They only had one finance guy working. I didn't notice any other customers show up for the remainder of the evening, and having worked retail I've personally experienced short staffing issues upon unusually large and sudden rushes of customers myself (for instance, having one cashier is fine when nobody shows up for an hour, but then it sucks when ten or so literally show up 15 minutes before you close...go figure). They were repeatedly very apologetic about the wait time. Once I got to the finance office, everything went quickly and smoothly. The other downside is the condition of the building. Of all the dealerships I've been to over the past year while narrowing down my car choice, this one may be the oldest and most worn I encountered. It's cramped, got cold as the evening progressed (particularly in a seemingly unheated bathroom), and just really needs updates. They did at least have some giant bows (Christmas season) and a couple cars in the showroom to help liven things up and provide some privacy between tables. Maybe Hyundai doesn't provide its dealers with renovation money. Maybe the higher-ups at Tonkin don't want to invest in improvements. Maybe the dealer has to do it and can't afford it. Maybe Gresham has some zoning or code restricting what they can do. Whatever the case, this place deserves some love! Overall I'm extremely satisfied. Everyone I spoke and worked with was friendly. The deal was excellent. They've been very responsive with every question I've had. And now I have an awesome car too! More

RON TONKIN HYNDAI GRESHAM R ROCKSTARS I wish to comment on my experience with Ron Tonkin Hyundai in Gresham. I had been shopping for a car for several weeks - I had a couple fairly good i I wish to comment on my experience with Ron Tonkin Hyundai in Gresham. I had been shopping for a car for several weeks - I had a couple fairly good interactions but the majority were pretty crazy and very intimidating. I walked into Ron Tonkin Hyundai in Gresham bracing myself - I was not into this - and what a pleasant surprise - between Jim (Jamie Westrich) and David (Mcgee) it was a great experience. In a nutshell - no pressure at all, answers to my many questions, humor (the folks at this dealership interact great together - that was refreshing!!) -when I could not make a decision it was suggested I take the car home overnight so my mechanic could look at it - I came back with 2 minor suggestions from him and they got to it - there was a wait as I had no appointment and I was not feeling well and fading fast - I did not make a big deal about it but they could tell and they got my paperwork together (those folks were great too!!) and then gave me a loaner car so I could go home and lay down - they delivered my car to me at home when it was ready. I feel I got a great price and was treated with respect and kindness as well - they went above and beyond. This purchase was a big one for ME but in reality was a used car w/ no extras purchased and using my own financing and still the service was amazing. I have told many folks about this experience and recommended them for any car purchases - THANKS TO ALL OF YOU!! Really the experience not only got me a great car but it warmed my heart as well. Thank you Jim, and David (and the rest of you)!! Most sincerely- Kathy Kalafarski More

Poor follow through if you purchase a car for cash This dealership doesn’t work well with you if you purchase a car for cash. I know they don’t make enough money on these transactions to really care. This dealership doesn’t work well with you if you purchase a car for cash. I know they don’t make enough money on these transactions to really care. Tragedy struck just 3 weeks after purchase and the car was rear ended. The insurance company decided to total the vehicle and here I am 5 weeks after purchase and still no title. According to the title clerk she submitted the title to the state of Oregon 3 full weeks after I purchased the vehicle. They didn’t wait 3 weeks to cash my check. I called the DMV and they said they are still listed as the owner. So now I have no car and no money. DMV said they should have given me the title and they can expedite the transaction. Dealer refuses to because I didn’t pay the 100 fee. I would have had this even been told me. Claim I signed a privacy agreement and that is why I could just get the title, yet in the glove box was the previous owners registration. Some privacy. My transactions deserved the same handling as on where the dealer was making money off of the financing. I will never deal with them again. More

Buy here Fantastic service from everyone I encountered. Quickly greeted, offered a warm drink and asked what I was looking for or interested in. I gave them my Fantastic service from everyone I encountered. Quickly greeted, offered a warm drink and asked what I was looking for or interested in. I gave them my parameters that needed to be met and they did there best to stay within those as much as possible. I ended up trading in a dodge avenger for a new 2018 Hyundai Elantra SE. More