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Romeo Toyota of Glens Falls
Glens Falls, NY
782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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782 Reviews of Romeo Toyota of Glens Falls
July 18, 2016
Reliable and Responsive From sales to service this dealership provides personalized attention. All of my questions or concerns have always been treated promptly and with res From sales to service this dealership provides personalized attention. All of my questions or concerns have always been treated promptly and with respect. The service department is terrific. Their work has been great and they always take time to explain anything I ask about. More
by Susan Ritzenberg
Employees Worked With
Jim, service manager, Howard Lebowitz
July 16, 2016
Outstanding - Once Again From beginning to end my dealings with Tina North and the entire dealership was pleasant and easy. I have been a long time customer of Glens Falls To From beginning to end my dealings with Tina North and the entire dealership was pleasant and easy. I have been a long time customer of Glens Falls Toyota and NEVER has there been a bad experience. Other Toyota dealers and other car companies are always options, but I have found no reason to investigate them. From sales to service, I find this dealership excellent! More
by Bob J
Employees Worked With
Tina North
July 14, 2016
Top Rated Car Dealership Experience I typically do not write reviews, but this experience was not typical. I was interested in a certified pre-owned vehicle. I had called and spoke with I typically do not write reviews, but this experience was not typical. I was interested in a certified pre-owned vehicle. I had called and spoke with Tina North on the phone. She had no idea if I was just wasting her time with my call, but took the time to answered all of my questions. She was so professional and polite on the phone, that I felt I needed to go in take the vehicle for a drive, She made the experience very smooth and did not pressure me at all. They even let me take the car to my home to make sure a minivan would fit in my garage with my other vehicle. I would highly recommend purchasing a vehicle from glens falls toyota and working with Tina North. More
by jameel12
Employees Worked With
Ben Fuller, Tina North
July 14, 2016
Amazing Gabrielle Smith and Ben Fuller were very professional. The no pressure atmosphere was the most comfortable experience I have ever had buying a vehicle Gabrielle Smith and Ben Fuller were very professional. The no pressure atmosphere was the most comfortable experience I have ever had buying a vehicle. I will continue to purchase vehicles from Glens Falls Toyota and will only refer Glens Falls Toyota as the dealer to purchase from. More
by WBS2016
Employees Worked With
Gabrielle Smith, Ben Fuller
July 13, 2016
Friendly but incomplete service Service requested: tire puncture repair, oil change, engine splash guard repair, tire rotation on 2007 RAV4. Outcome: My first visit to this dealershi Service requested: tire puncture repair, oil change, engine splash guard repair, tire rotation on 2007 RAV4. Outcome: My first visit to this dealership because we are from Texas visiting our daughter in Scroon Lake's Seagle Music Colony for the summer and I was having work done on her RAV4. The service man was extremely friendly and welcoming. The oil change and tire puncture were handled well though I was never shown the puncture in the tire. I ended up needing two new tires to replace the unrepairable side-punctured tire and the nine year old spare that was in questionable condition. However, the engine splash guard that had a detached corner hanging loose was never repaired (something I did not realize until we were Back in Scroon Lake.) I was assured by the service man that it would be fixed. Also, the spare tire cover, which are famously difficult to put back on this model RAV4 was only partially covering the spare. If anyone should be able to get this cover back on completely it should be a Toyota dealership service department! Lastly, the finished car was left parked under a tree on the lot that dripped sap and debris requiring a trip to a car wash before returning it to my daughter. Really guys? You're not aware your tree drops sap and mess on cars? I also busted a knuckle (requiring a trip to the local health clinic) trying to fully replace the spare cover! I never did get it on completely! More
by jgoode488
Employees Worked With
Don't know name: tall, slim with earring, very friendly.
July 12, 2016
Fantastic experience Gabrielle Smith was amazingly knowledgable of the vehicle I was interested in. She wasn't pushy at all and very friendly. I will highly recommend h Gabrielle Smith was amazingly knowledgable of the vehicle I was interested in. She wasn't pushy at all and very friendly. I will highly recommend her to everyone. The sales manager was equally friendly and not pushy at all. More
by jernst
Employees Worked With
Gabrielle Smith
July 11, 2016
Best dealership in the area I had been working with a dealer downstate and wasn't happy. I had a good experience with this dealers service dept so thought I'd give them a call wh I had been working with a dealer downstate and wasn't happy. I had a good experience with this dealers service dept so thought I'd give them a call when I was looking for a new Tacoma. Extremely friendly, knowledgeable, unpushy and even bettered my trade in price by $2000! Tina North and Ben Fuller couldn't have done more for me. Have already raved about the dealership to neighbors and friends. More
by RitafromBing
Employees Worked With
Ben Fuller, Tina North
June 29, 2016
Bill Wattie Jr. This was my first experience with Bill Wattie Jr. My husband has done business with Bill since 2010. My immediate impression of Bill is that he is pr This was my first experience with Bill Wattie Jr. My husband has done business with Bill since 2010. My immediate impression of Bill is that he is professional and Knowledgeable. Upon meeting Bill it is evident he is genuinely interested in pleasing his customers. He provided excellent service and answered all of my questions. My husband is a repeat customer, purchasing 2 trucks and leasing 2 trucks because of Bill. This is the first vehicle I have leased from Glens Falls Toyota. The professional service I received from Bill will make me a repeat customer as well. Thank you, Susan Garnett More
by orangeblossoms
Employees Worked With
Bill Wattie Jr., Ben Fuller
June 26, 2016
Great Dealership Glens Falls Toyota is an excellent dealership. The staff is very service focused without pressure on the consumer. Everyone is friendly, knowledgeab Glens Falls Toyota is an excellent dealership. The staff is very service focused without pressure on the consumer. Everyone is friendly, knowledgeable and professional. I worked with Bill Wattie and his service went above and beyond what most dealerships would provide. More
by Rgold
Employees Worked With
Bill Wattie Jr., Ben Fuller
June 19, 2016
Relaxed ,informed' friendly no pressure sales approach. This was our first new car purchase from Toyota, at 57 years old and only purchasing used cars, you can imagine the questions we had about the onboard This was our first new car purchase from Toyota, at 57 years old and only purchasing used cars, you can imagine the questions we had about the onboard electronic. They matched a very good offer from another dealership in Vermont. Jared Cusma let us test drive 5 types Toyota's, we were allowed to take them for a test drive for as long as we wanted. No time limit we were out with most of them for about 1hr. Jared was very laid back not at all pushy and very friendly he played with the grand daughter while we (wife & I ) had private discussions. He has done follow up calls to see how we liked our new Prius. I would highly recommend this dealership to anyone considering purchasing a new car or truck. More
by Aged
Employees Worked With
Jared Cusma
