Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Romeo Toyota of Glens Falls
Glens Falls, NY
782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
782 Reviews of Romeo Toyota of Glens Falls
October 27, 2016
Lease ending soon I love everything about Glens Falls Toyota...from their recently remodeled facility and comfortable waiting room to the great friendly service after t I love everything about Glens Falls Toyota...from their recently remodeled facility and comfortable waiting room to the great friendly service after the sale. My new RAV4 is my third vehicle purchased/ leased from GF Toyota and I have no reservations recommending a Toyota from GF Toyota to anyone looking for their next car or truck. More
by Northcreek1
Employees Worked With
Bill Wattie Jr.
October 10, 2016
Purchased a 2017 Tundra A great experience with our salesperson, Joe Taylor. No pressure, knowledgeable, friendly and "normal". We already knew what we wanted when we arrived A great experience with our salesperson, Joe Taylor. No pressure, knowledgeable, friendly and "normal". We already knew what we wanted when we arrived at the dealership. Joe quickly setup a demo ride. We loved the truck and purchased the original one we drove. Bottom line, Joe was the reason we purchased the truck from GF Toyota. The only negative was we were required to meet the sales manager. No high pressure used used the "I'm your friend" approach. Everyone at the table knew he was the dealership's friend, not ours. I still don't understand why dealerships insist in added the sales manager to the equation after you've already established a relationship with the salesperson. However, a good experience. I'd send everyone to Joe (Taylor). Note to management: If you are going to send me to a website to rate your dealership you should at least spend the time to keep the salespeople current. More
by 17Tundra
Employees Worked With
Joe Taylor
October 08, 2016
Excellent experience We tried two other Toyota dealers in our area but were high pressured to an uncomfortable level (e.g.,, not allowed to leave unless we "met" the manag We tried two other Toyota dealers in our area but were high pressured to an uncomfortable level (e.g.,, not allowed to leave unless we "met" the manager). No pressure at Glens Falls. Gabrielle was polite, very informative, and when we narrowed down what we wanted, she immediately found four acceptable models in the area and let us take the information away with no hassles. The one we picked was delivered (by her) as we asked and is great. She spent an hour with us going over the numerous controls, bells and whistles. A fine experience all around. More
by Gove
Employees Worked With
Gabrielle Smith, Ben Fuller
October 08, 2016
Easiest car purchase Very happy with the whole purchasing process...no high pressure sales and very easy to work with. Very accommodating with our work schedule and our ca Very happy with the whole purchasing process...no high pressure sales and very easy to work with. Very accommodating with our work schedule and our car was readily available. More
by Happycorolladriver
Employees Worked With
Tina North
September 21, 2016
Customer Loyalty I was greeted, asked what help I needed, then assisted by Tina North. As soon as I mentioned that I had been purchasing Toyotas from this dealership s I was greeted, asked what help I needed, then assisted by Tina North. As soon as I mentioned that I had been purchasing Toyotas from this dealership since the 1970's I knew that they wanted my repeat business, and that they love their long time customers. Tina was knowledgable , helpful, and listened to my needs and wants. She was a pleasure to work with! I went to three local Toyota dealerships, looking to lease the same car. Glens Falls Toyota gave me the best deal by far, and before I said yes followed up my visit with an e-mail and a phone call. That's the way to do business ! Tina helped to explain all the "bells and whistles" on my new car before I drove off, and promised to be there to help at any time. It really was a great experience ! More
by Sue2017
Employees Worked With
Ben Fuller, Tina North
September 19, 2016
Best Car Experience Ever!!! Jared Cusma was very welcoming and catered to my needs and what I was looking for, for my Tacoma pickup. I had a good idea what I wanted and they were Jared Cusma was very welcoming and catered to my needs and what I was looking for, for my Tacoma pickup. I had a good idea what I wanted and they were able to get me the truck I was after that other dealers wouldn't find for me at a reasonable price. I was at one other dealer the same day that I stopped at Glens Falls Toyota and the other dealer was trying to push me into buying the truck the same day and at the time I wasn't ready. With Jared and his staff everything was very easy and painless. This is the best dealership experience I have ever had and I applaud everyone that works at Glens Falls Toyota. More
by Matt L
Employees Worked With
Jared Cusma
September 19, 2016
Fantastic experience! My experience purchasing my 2016 Toyota Tacoma from Glens Falls Toyota was fantastic. I wasn't sure what actually wanted in a truck but was able to ha My experience purchasing my 2016 Toyota Tacoma from Glens Falls Toyota was fantastic. I wasn't sure what actually wanted in a truck but was able to have my dream truck. Everyone worked very hard to get me into the truck very quickly as was going to be unavailable for some time. Top notch dealership! More
by Chas1111
Employees Worked With
Scott Blaauboer , Ben Fuller, Tina North
September 17, 2016
service From the time I introduced myself to the agent until I drove away in my 2016 Toyota, I was given excellent assistance, information and service. The From the time I introduced myself to the agent until I drove away in my 2016 Toyota, I was given excellent assistance, information and service. The process of returning the leased vehicle and getting the new one was made as easily for me as was possible. Through contact with the agent, I was able to fill out forms ahead of time, did not have to make several visits back to the agency and was given every courtesy. For a woman age 86 this was a fantastic experience. I highly recommend the staff and management at Glens Falls Toyrata.p More
by Lila,185
Employees Worked With
COlleen, Ben Fuller
September 07, 2016
The way car buying should be Colleen did a great job working with us to find the right vehicle. She was very knowledgeable and courteous. The low pressure atmosphere was a breath Colleen did a great job working with us to find the right vehicle. She was very knowledgeable and courteous. The low pressure atmosphere was a breathe of fresh compared to other dealerships we visited. More
by Andrew and Tammy
Employees Worked With
Colleen Pitkin
August 31, 2016
Works well with others We recently purchased an Avalon from these guys. Maybe it was close to the end of the month (better time for buyers) or maybe we were the only seriou We recently purchased an Avalon from these guys. Maybe it was close to the end of the month (better time for buyers) or maybe we were the only serious customers talking to the sales staff on a Saturday, but we got a great deal. Our salesperson - Jared was easy to work with and he was lucky enough to show us a car that my wife loved. There was no hard sell and when they met our offer we said yes. The pickup was easy and fast. We love Toyota vehicles and will most likely purchase one in the future. We will be making Glens Falls Toyota our first stop. More
by Stan and Sharon
Employees Worked With
Jared Cusma
