
Romeo Toyota of Glens Falls
Glens Falls, NY
Filter Reviews by Keyword
By Type
786 Reviews of Romeo Toyota of Glens Falls
No games I don't know of anyone who doesn't cringe when they go to buy a car. I had a difficult car to trade in and was very specific on the car I wanted to I don't know of anyone who doesn't cringe when they go to buy a car. I had a difficult car to trade in and was very specific on the car I wanted to purchase. I had done my homework and knew about what I should get for the trade in and about what I should pay for the new car. I visited dealers, I talked to dealers online and on the telephone and got the usual nonsense. I contacted Glens Falls Toyota online and got a call back from Tina North. No fooling around! Over the phone she gave me a very good deal. When we met in person there were a few reasonable adjustments to the value of the trade in. She also pointed out that with dogs in the car I would regret having leather seats and was able to show me a similar car with fabric seats and an even better price. This is the first time I've ever purchased a car where the salesperson offered really useful advice and went directly to their best price--no games. Dealing with Ben Fuller on the financial side of the transaction was similarly easy. Everyone I worked with at Glens Falls Toyota was professional and pleasant. I highly recommend Glens Falls Toyota. More
Excellent and Professional My husband contacted Tina regarding a Toyota Tundra he was looking for. Tina was very helpful and indicated that one just came in and made arrangement My husband contacted Tina regarding a Toyota Tundra he was looking for. Tina was very helpful and indicated that one just came in and made arrangements for us to see it. She had it ready when we arrived for a test drive. After discussing it with her and allowing us to think about it we decided this was the truck. Tina went out of her way to accommodate us. Ben Fuller was great talking with us about financing. He took his time with us and answered all our questions. Tina had it ready for pick up and went through everything in the truck and hooked up the phone for us. Tina is the go to person to purchase a vehicle. 2 months later Tina found a Rav 4 for myself. Once again the process was easy and professional. We worked with Ben once again and could not have had better a better experience. If you need a car see Tina and Ben. They are the best. More
Searched out the exact car I needed with no hassle They went 250 miles to locate the car I needed. There was attention to details throughout the process. They made the paperwork easy, working with my l They went 250 miles to locate the car I needed. There was attention to details throughout the process. They made the paperwork easy, working with my lender and my Ins Agent. The price was very fair. More
A Better Esperience This is the first time I have purchased a car from this dealership. However, it was the best experience I have had when purchasing a car from a deale This is the first time I have purchased a car from this dealership. However, it was the best experience I have had when purchasing a car from a dealership. The people were friendly and down to earth. Hopefully the service department will be as nice as the sales department. More
To the point Tried two other dealers first that either didn't respond or insulted me with their price. I called and told them what I needed. They came up with wha Tried two other dealers first that either didn't respond or insulted me with their price. I called and told them what I needed. They came up with what I wanted at a price we agreed to. Vehicle was ready when I wanted it. Pleasure to do business. Professional and to the point. More
Friendly, competent service! Today we bought a 2017 Rav4 from Glens Falls Toyota. It is the second car we have purchased from them. We have always had friendly and competent ser Today we bought a 2017 Rav4 from Glens Falls Toyota. It is the second car we have purchased from them. We have always had friendly and competent service. I love my new car; has all the bells and whistles! Joe Taylor in sales and Ben Fuller in finance couldn't have been more professional and helpful. Tom and Rita Whitney More
Quick, easy and friendly! I was interested in purchasing a truck and trading in my Jeep SUV. I found one on the spot, with sales representative, Jared Cusma's help. He was at I was interested in purchasing a truck and trading in my Jeep SUV. I found one on the spot, with sales representative, Jared Cusma's help. He was attentive to my needs, and made the entire process easy. I walked away a proud owner of a 2011 Toyota Tacoma! More
Smooth This was my 4th lease with this dealership, so obviously, I like every aspect of their service...from sales to service and back again. Jared Cusma was This was my 4th lease with this dealership, so obviously, I like every aspect of their service...from sales to service and back again. Jared Cusma was great...explained every detail of the entire process and then helped me adjust to the newness of the Rav 4. Ben Fuller is highly competent with his "numbers" and patiently explained all the details of my lease agreement. This entire transaction was very smoothly done, no glitches in transition. And, I know I can call any time with concerns. Best part of all, both Jared and Ben said "Thank you" and I know they meant it... Carolyn Hughes More
New car purchase Jared was very nice to deal with,he understood that I don't like haggling over the price or payments. He made it as easy as possible to get through th Jared was very nice to deal with,he understood that I don't like haggling over the price or payments. He made it as easy as possible to get through the process quickly and painlessly as possible. More
Excellent service Gabrielle was fantastic!!! We started at different Toyota dealership..They were terrible and gave us the run around..My husband called Glens Falls Toy Gabrielle was fantastic!!! We started at different Toyota dealership..They were terrible and gave us the run around..My husband called Glens Falls Toyota, spoke to Gabrielle..In less than 15 minutes she found the car I wanted. She emailed us the info..No pressure to use their financing ( we wanted to go through our credit union) Gabrielle spent time showing us all the features of the new car. I would highly recommend this dealer over any other. Thank you to Gabrielle, I love my Highlander!! More