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Romeo Toyota of Glens Falls
Glens Falls, NY
782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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782 Reviews of Romeo Toyota of Glens Falls
July 25, 2018
Read the fine print when you lease Bought one car, turned in then leased another, never had a late payment..Turned in and waited for inspection report ..Had 22,300 miles on it and had n Bought one car, turned in then leased another, never had a late payment..Turned in and waited for inspection report ..Had 22,300 miles on it and had normal wear and tear..Did not buy or lease again..Got report registered mail and found out they had found all these so called issues the had to fix along with a stained backseat ( always had a seat cover on) but the car was on the lot within a few days shy of 2 weeks since turned in..Also had a $350 disposition charge! $100 repair bill! Called toyota financial and they removed repair bill and told us the disposition charge was in contract..Fine print and we were never told about this charge! Guess you can say punishment for not purchasing or leasing another vehicle! BEWARE! Never will visit this dealer in the near future as was planned and make sure you read that contract they talk around..they did not have to charge the fee as we researched but used it as punishment! Disception at it’s best!! More
by eightstrgs
Employees Worked With
Bill watti
July 17, 2018
excellent service Nicole Pafundi went above and beyond to get me the car I wanted at the price that I wanted to pay. I would recommend her and this dealership to all my Nicole Pafundi went above and beyond to get me the car I wanted at the price that I wanted to pay. I would recommend her and this dealership to all my friends and family. More
by 2k18blkcam
Employees Worked With
Nicole Pafundi
July 15, 2018
Purchase of used Toyota Highlander Nicole P. was a perfect match as a salesperson for me. Knowledgable, low key, and patient. I would highly recommend Glens Falls Toyota to any of my Nicole P. was a perfect match as a salesperson for me. Knowledgable, low key, and patient. I would highly recommend Glens Falls Toyota to any of my friends. More
by GirlFromSGF
Employees Worked With
Ben Fuller, Nicole Pafundi
July 10, 2018
He put our mind to ease about car buying We have bought our last three Camrys at Glens Falls Toyota. We have been extremely satisfied with the professionalism and friendliness of their staff We have bought our last three Camrys at Glens Falls Toyota. We have been extremely satisfied with the professionalism and friendliness of their staff. Joe Taylor listened to our needs in performance, color and style. He delivered 100%. More
by silver bird 7918
Employees Worked With
Joe Taylor
July 06, 2018
Great, low-pressure service. We enjoyed learning about the new Prius and Camry models from Joe Taylor. He answered all our questions and quickly and efficiently got us into our t We enjoyed learning about the new Prius and Camry models from Joe Taylor. He answered all our questions and quickly and efficiently got us into our test drives. When we began to think we might buy he did not encourage us one way or the other, just continued to answer our questions and was very patient. When we were sure we wanted to buy he got us a fantastic deal. The car was delivered and prepped for us four days later. My only regret is I was not able to see the actual interior we were getting ahead of time, and it seems a little busy, color-wise. Joe sat in the car with us and set up our phones and explained a lot of the high tech things. Other people in the dealership never butted in. Our visit with the finance officer was quick and pleasant. More
by cjmprius
Employees Worked With
Ben Fuller, Joe Taylor
July 06, 2018
no pressure, very low key but professional the buying experience was great,Joe was great, answered all questions about the vehicle I purchased.Ben in the finance dept. got me a great deal with the buying experience was great,Joe was great, answered all questions about the vehicle I purchased.Ben in the finance dept. got me a great deal with a local bank More
by mickmook2648
Employees Worked With
Joe Taylor
July 03, 2018
Absolutely amazing! I would recommend Glens Falls Toyota to anyone looking for a honest, fun and easy car buying experience! From the minute we got to the dealership to s I would recommend Glens Falls Toyota to anyone looking for a honest, fun and easy car buying experience! From the minute we got to the dealership to start looking, to the moment I picked up my brand new 2018 RAV4 adventure it was effortless! Working with Walter Foster & Nicole Pafundi, they went above and beyond to make me feel comfortable about my purchase and gave the knowledge about the car that I was seeking for! They made me feel like a priority. My husband also has a new Toyota Tundra which was bought at the same dealership and I don’t ever see us not owning Toyota’s because of the top of the line customer service that we both have received! I am so thankful for Glens Falls Toyota! My husband and I will be referring y’all time and time again! Thank you! More
by Jordannnashlee
Employees Worked With
Ben Fuller, Nicole Pafundi, Walter Foster
July 03, 2018
new Car experience Great dealership to work with. Everyone was knowledgeable, professional, responsive and courteous. They didn’t rush the sale or pressure you to buy. A Great dealership to work with. Everyone was knowledgeable, professional, responsive and courteous. They didn’t rush the sale or pressure you to buy. Also loved the independence of being allowed to test drive the vehicle alone. More
by Cdurkee1229
Employees Worked With
Ben Fuller, Colleen Pitkin, Joe Taylor
June 25, 2018
Nicole Pafundi - Personable and professional I told Nicole when she explained to us what the Rate Us website is all about, that I don't often bother to take time to do these surveys, but I was im I told Nicole when she explained to us what the Rate Us website is all about, that I don't often bother to take time to do these surveys, but I was impressed enough with her friendliness, follow-through, attention to detail, knowledge of product (I bought a Honda from a Toyota dealer just to re-emphasize how strong her knowledge of the car was) and professionalism, that I would in fact take the time in this particular case. I would highly recommend anyone interested in a new Toyota or used car to visit Glens Falls Toyota and ask for Nicole. I'm confident you'll come away with the same experience I had. Dave C. More
by cloughd1
Employees Worked With
Jim Stegman - Service Manager, Nicole Pafundi
June 24, 2018
Great Experience Working with Top-Notch People After dealing with the Service Department of Glens Falls Toyota for years, I was in the market for a used car. Seeing on its website that the dealers After dealing with the Service Department of Glens Falls Toyota for years, I was in the market for a used car. Seeing on its website that the dealership had a car that fit my specifications well (a used, older Rav4 with low mileage and a reasonable price), I went in to look at it. I met Gabrielle Smith right in the parking lot, and she proceeded to make the process of buying a car smooth and stress-free. She answered all of my questions, helped with everything on which I needed help, and was a pleasure to work with all through the process. Since the car had originally been sold by Glens Falls Toyota, and the Service Department had done all of the service on it, I consulted with Service Manager Jim Stegman (whom I've known for years) who was a cheerful advocate for me buying the car. I'm now the very happy owner for a Rav4. I would recommend Glens Fall Toyota in general, and Gabrielle Smith in particular, to anyone who's looking for a car. More
by Rich A.
Employees Worked With
Jim Stegman (Service Manager), Gabrielle Smith
