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Romeo Toyota of Glens Falls
Glens Falls, NY
786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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786 Reviews of Romeo Toyota of Glens Falls
June 07, 2019
Joe the Great. Joe was extremely helpful with the purchase of my used 2016 Rav 4 Hybrid. He knew exactly what I came in for and helped make it happen. He wasn't push Joe was extremely helpful with the purchase of my used 2016 Rav 4 Hybrid. He knew exactly what I came in for and helped make it happen. He wasn't pushy or forceful in any way like other dealerships I visited. More
by hjld1017
Employees Worked With
Joe Taylor
June 05, 2019
Best Used Car Experience Used car shopping is difficult, especially as a woman. Sales MEN are usually pushy and don't take me as a woman or my questions seriously. Glens Fal Used car shopping is difficult, especially as a woman. Sales MEN are usually pushy and don't take me as a woman or my questions seriously. Glens Falls Toyota was the complete OPPOSITE. They were PLEASANT, KIND, and VERY patient with all of my questions!! I could tell immediately when Joe returned my phone call by the tone of his voice that this was a place worth my time. Best experience from beginning to end. More
by namibstars
Employees Worked With
Howard Lebowitz, Joe Taylor
May 26, 2019
Extremely Pleasant For the 1st time in my life, i was very pleased to shop at a dealership. Nicole is super friendly and a pleasure to have a car buying experience with. For the 1st time in my life, i was very pleased to shop at a dealership. Nicole is super friendly and a pleasure to have a car buying experience with. Thank you Nicole and the crew behind the scene! More
by Rocketchick
Employees Worked With
Nicole Pafundi
May 24, 2019
Best new car experience one could imagine Among the Many car buying experiencesl I have had, Glens Falls Toyota has always been absolutely top tier, even compared with luxury dealers. That was Among the Many car buying experiencesl I have had, Glens Falls Toyota has always been absolutely top tier, even compared with luxury dealers. That was no different when I picked up my 2019 Camry today. Experience was marked by super friendly stiff, competent processing of my purchase and preparation of vehicle And helping me with questions in a way that conveyed that they really cared about me as customer. Maybe that was partly why this is 3rd purchase. You won’t find better product or place to buy it More
by Fredvk
Employees Worked With
David Beaury, Howard Lebowitz, Ben Fuller, Tina North, Colleen Pitkin
May 21, 2019
Very personal dealership Dave Beaury, altho a very new sales agent at this dealership, displayed a professional, helpful & pleasing sales experience for my car purchase/leasin Dave Beaury, altho a very new sales agent at this dealership, displayed a professional, helpful & pleasing sales experience for my car purchase/leasing situation. The entire agency staff gave me a friendly, satisfying feeling and were fair & equitable to work with. I can now understand the reason two friends recommended that I choose Glens Falls Toyota for my Rav4. More
by Jane Matthews
Employees Worked With
David Beaury, Ben Fuller, Tina North
May 19, 2019
Glens Falls Toyota We have dealt with Glens Falls Toyota for many years. We have leased 2 vehicles form Glens Falls Toyota and had an excellent experience each time. We We have dealt with Glens Falls Toyota for many years. We have leased 2 vehicles form Glens Falls Toyota and had an excellent experience each time. We decided that when we turned in our most recent lease, that we were going to purchase a vehicle. Joe Taylor did an outstanding job, listening to what we were looking for and offering us several vehicles to test drive. We are extremely pleased with the vehicle that we decided on. Joe spent a lot of time going over the features of the vehicle and helping us set up the radio and blue-tooth features. I have already told several people of our experience and to ask for Joe if they decide to go to Glens Falls Toyota. We have also used the service department while we were leasing and that experience was always positive as well. We will be returning customers! More
by Lawrence Nichols
Employees Worked With
Joe Taylor
May 17, 2019
I had an excellent experience EXCELLENT Nicole helped me buy a Rav. She was great! Very helpful,patient and she knows her business. I would highly recommend her She made the purchase very Nicole helped me buy a Rav. She was great! Very helpful,patient and she knows her business. I would highly recommend her She made the purchase very easy spent time with me answered all my question More
by Happy
Employees Worked With
Nicole Pafundi
May 16, 2019
Above and Beyond Joe Was absolutely amazing. Joe went above and beyond for me and for that I’m so thankful. He did so much more than any other salesman would. He liter Joe Was absolutely amazing. Joe went above and beyond for me and for that I’m so thankful. He did so much more than any other salesman would. He literally jumped through hoops with emailing and faxing and keeping in contact with me throughout the whole process. Toyota is blessed to have such a passionate person like Joe working for them. Joe treated me like family and there should be more people like him! Go to Toyota and ask for Joe you won’t be disappointed! Thank you Joe T. Jennifer Pellett More
by Mylenej
Employees Worked With
Joe Taylor
May 14, 2019
Very poor service follow up review. To follow up with my previous service review/experience at Glen's Falls Toyota. I was contacted by Jim the service manager who wanted me to give him a To follow up with my previous service review/experience at Glen's Falls Toyota. I was contacted by Jim the service manager who wanted me to give him a second chance. Mind you I already had lost complete trust because of how he lied to me, did not fix the issue and tried to get me to buy parts suggesting that the shop I originally took it to had never replaced. I had personally replaced the parts in question myself but because it wasn't noted on the intake sheet he tried to sell me new parts saying that they looked old. Anyhow... Another lie has reared it's ugly head. I had suggested many things to test to find out why it was randomly misfiring. One of which was to test the fuel injectors. He said that he did check them and they appeared to be functioning properly. Well guess what? All it took was a proper fuel injector cleaning and now they ARE working properly. So.... G F Toyota did change one of the coils that I had just replaced unnecessarily, did not fix the problem and charged me just shy of $600.00 for it. I tell you all something about the Glens Falls Toyota Service department. The service manager Jim will lie to your face, when questioned he tries to get you off subject and talks about other things and skirts the problem. Like I said in my previous post, I will be following this up through small claims unless they are willing to reimburse me for the $600.00 they took for services that were never received. STAY AWAY FROM THE SERVICE DEPARTMENT! I know if I owned this dealership I would NOT allow this behavior or have employees who think this is how to conduct this kind of business that gives my dealership such a bad name. I did end up taking it to New Country Toyota where the service department was extremely responsive, kept me updated, told me everything that was wrong with the car and suggested the best economical way to fix everything. If you can get your vehicle to New Country Toyota then I strongly suggest you do. The level of communication and treatment of the customers is amazing. More
by 08Avalon
Employees Worked With
Jim
May 07, 2019
The way car buying/leasing should be I shopped around to several local dealerships and ended up driving two hours to Glens Falls Toyota and found the best new salesman, David Beary. David I shopped around to several local dealerships and ended up driving two hours to Glens Falls Toyota and found the best new salesman, David Beary. David went above and beyond, in my opinion, to help me out of a sticky situation and into a great one! Thank you to The Whole team at Glens Falls Toyota! More
by KimJ
Employees Worked With
David Beary, Ben Fuller
