Romeo Chevrolet Buick GMC
Lake Katrine, NY
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781 Reviews of Romeo Chevrolet Buick GMC
Tony Spada was very helpful. I already knew the car I wanted. The negotiation went very smoothly. The dealership worked with me so I was able to get monthly payments that fit into my budget. wanted. The negotiation went very smoothly. The dealership worked with me so I was able to get monthly payments that fit into my budget. More
We had a great experience working with Matt Lopez at Romeo Chevrolet! Friendly service and so quick to help! Would absolutely recommend this dealership and this salesman! Romeo Chevrolet! Friendly service and so quick to help! Would absolutely recommend this dealership and this salesman! More
I had researched mid-sized SUV's and found the Romeo dealership on the internet. I visited their site last Friday, the 16th of August to check their hours. While checking, a coupon for $100. appeared wi dealership on the internet. I visited their site last Friday, the 16th of August to check their hours. While checking, a coupon for $100. appeared with a note if I scheduled a test drive , the coupon would be doubled. I received a call from the dealership within 10 minutes of applying. I hadn't entered a specific time. I explained my husband and I would be there within an 1 1/2 hours.. I was given a name to ask for when we arrived. When we arrived, (approx. 10:30), the person, (Steve), was on the phone, Rather then hold us up, another gentleman, (Drew) assisted us. I explained I was interested in test driving the Chevy Equinox. He asked several questions which in the long run, made our time there shorter than necessary. By asking the color and what I would like to have in the vehicle, he found exactly what I wanted. Steve was off the phone and came over to introduce himself. He said he would leave us in Drew's hands but since Drew was a 'rookie', we should ask for Steve, if necessary. I explained that the bigger issue was that my husband would be comfortable in it and also be able to drive it in comfort. During the road test, I mentioned I was wary of the 4 cylinder not having enough power or pick up getting onto highways. Well, Drew made sure all items were covered during the road test. After road test, we went back to dealership and discussed the next issue (leasing). Drew answered our questions and found Chris (lease guru). This was to make us feel at ease and have our answers from the expert. Steve stopped by again to make sure we were okay. Made the decision to go for the lease. Gave me insurance information and went over some forms. It was suggested we go for lunch (great idea) and all the paper work and car would be ready upon our return. We got back early and Drew took us over to service to schedule my first oil change and introduce me to service department. Now I won;t feel like a "rookie" when I need to go to service. Now we meet George who went over all paperwork explaining each form, making suggestions on some packages available to me. DID NOT try to sell me each package! Now we are done, Drew comes over to take me to vehicle and explain all the buttons and knobs, as well as location of major items(lights, wipers, etc.). We get outside and ALL 4 gentlemen are there. Congratulating us and shaking hands. WOW!! Paper work done and they still care! Not many dealerships are like that! Drew was extremely thorough in explaining. He wasn't sure on everything, didn't try to mask it. Steve was right there to take over. A very pleasant experience. I would definitely recommend Romeo dealership to everyone. More
We were unsure about purchasing a truck from another dealership other than Honda. Jeff was friendly, more than helpful, extremely knowledgable and confident. He sells the product and gives his customer dealership other than Honda. Jeff was friendly, more than helpful, extremely knowledgable and confident. He sells the product and gives his customer the confidence they need to make their purchase. I will definitely come back to Romeo chevrolet to buy another car from Jeff.. Great experience!! More
Drew was wonderful. Listened and gave me what I asked for without pressuring me to look at or buy something out of my range. I would defiantly refer him to others! without pressuring me to look at or buy something out of my range. I would defiantly refer him to others! More
Kevin called me about a month ago. He wanted to show me some used cars. I had purchased a 2008 Buick from Romeo two years ago. Kenin showed me a few cars and we even took one for a ride. I wasn't excited. some used cars. I had purchased a 2008 Buick from Romeo two years ago. Kenin showed me a few cars and we even took one for a ride. I wasn't excited. We walked around the lot until he showed me a 2007, Mustang convertable. He was very patient with me for the next week while I got my ducks in a row. I had to check my insurence rate, I had to find someplace to store it for the winter, and how I wanted to pay for it. I think he was a little relieved when I put a down payment on it. kevin and his support crew were all wonderful to me. They made me feel very important. Like I was special. When I'm ready for a new car, I will go back to Romeo's and get it from Kevin. M. G. Sullivan More
A fabulous experience. Jeff Reopell was wonderful to work with. He went above and beyond in helping us to locate the car that we wanted. He was patient and and very helpful in showing us all the things that with. He went above and beyond in helping us to locate the car that we wanted. He was patient and and very helpful in showing us all the things that we needed to know. I highly recommend Romeo Chevrolet and Jeff. More
I went to several dealerships. The people here were informative, and kind. They really workered hard! I had many questions and many different requests. They showed me everything I asked to see and r informative, and kind. They really workered hard! I had many questions and many different requests. They showed me everything I asked to see and ran prices every way I asked. The car we bought was the same price as another car we looked at else where. We ended up choosing Romeo Chevrolet BECAUSE of Antony and Nick. I wanted to work with them and not the salesperson at the other dealer. I would return there in a heartbeat and will pass along to anyone looking. My dad was right to send me here as he really liked working with this dealership in the past. Thank you guys!!! More
My husband and myself have had a truly wonderful experience in purchasing our new suburban from the Romeo Dealership. From the initial call we place to the dealership to the final purchase of our c experience in purchasing our new suburban from the Romeo Dealership. From the initial call we place to the dealership to the final purchase of our car we were treated with the utmost professionalism. Our sales person Jeff was exceptional and willing to go above and beyond for us so that we were able to purchase our beautiful new suburban in one day. Our finance professional, George took the time to explain all the details necessary to make the correct decisions for us. We cannot say enough about this dealership and would recommend it without any reservation to anyone who wishes to purchase a vehicle. More