Romeo Chevrolet Buick GMC
Lake Katrine, NY
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781 Reviews of Romeo Chevrolet Buick GMC
Roy was very patient with me. I had a top price that I would pay (in my head) and we were back and forth for 2 weeks. He was always polite and always friendly. He even let me take my Shih-Tzu on the test would pay (in my head) and we were back and forth for 2 weeks. He was always polite and always friendly. He even let me take my Shih-Tzu on the test drive which was a BIG deal to me! He held him on his lap. We own 5 - well, now SIX chevrolets and I will most definitely recommend ROMEO and Roy LaRocco to my friends and family. And a bottle of Chardonnay - classy move! Thank you. More
Kevin, Anthony and George did a great job, no pressure sales pitches, lots of patience and very professional. They helped me get the vehicle I wanted at a great price and fair value on my trade in vehicl sales pitches, lots of patience and very professional. They helped me get the vehicle I wanted at a great price and fair value on my trade in vehicle. I would definately recommend going to Romeo for a new or used vehicle and have people ask for either Kevin Thomas or Anthony Green any time. More
My experience with Romeo Chevrolet and Sales Rep Matt Lopez was pleasant. I spent about two months considering my options and evaluating other cars at other dealers. During this time I had 5 or 6 inte Lopez was pleasant. I spent about two months considering my options and evaluating other cars at other dealers. During this time I had 5 or 6 interactions with Matt Lopez. He was helpful answering my questions and of course tried to convince me to buy the Cruze I had test driven but without pressure or annoying calls. After my evaluation of other cars and prices I decided that Romeo was where I wanted to buy my new car. Matt Lopez was easy to work with in putting together a deal and getting the car and color I wanted. I would definitely buy another car from Romeo Chevrolet and Matt Lopez. Jerry Bucklen More
David Basden was my saleman and even though he is new at Romeo, he spent lots of time with me until I was comfortable making a decision on a new Buick Verano. David is an honest, hardworking man and was not Romeo, he spent lots of time with me until I was comfortable making a decision on a new Buick Verano. David is an honest, hardworking man and was not pushy as some salesmen tend to be. I love the car; it's perfect for me. So thank you to all the staff at Romeo. More
Called my salesmen, Tony Spada, and told him what car I was looking for and what options I wanted. Later on the next week Tony arrived at my job to show me a car that fit my requirements. I loved the car a was looking for and what options I wanted. Later on the next week Tony arrived at my job to show me a car that fit my requirements. I loved the car and it was everything I wanted and more. I took delivery on 9/16 without any issues. Tony has even contacted me on various occasions to be sure I was happy with the purchase. Every one at the dealership has been professional and courteous which has made for an excellent experience. I would recommend this dealership to anyone, and if you are looking for an A+ salesmen ask for Tony Spada. More
Everyone was very friendly and willing to help. Tom took care of all my questions and needs. I have not been treated better by any dealer or salesman. The whole staff was very pleasant and willing to help. care of all my questions and needs. I have not been treated better by any dealer or salesman. The whole staff was very pleasant and willing to help. More
I came from out of town about a hour and half away. I saw a car I was very interested in went down and test drove it. That experience was okay I left my information with them to see what they would offer me. a car I was very interested in went down and test drove it. That experience was okay I left my information with them to see what they would offer me. Didn't hear back for a couple days so I called them and wasn't happy with the offer. This went back and forth a couple times (mostly me calling). finally they gave me some reasonable numbers so I traveled back down to finalize the deal. when I got there they said they were having computer problems and it might be a while of course I decided to wait as I had just traveled down there and was in need of a new vehicle because my other car was totaled in a accident. Hours went by with me taking care of insurance things and asking if there was anything I could do, things that should of been done by them!! So I decided to see what was in the area came back a hour later still no computers but they said it shouldn't be long to wait. Two hours later finally the computers were back up I met with the financial person they had all the numbers wrong failed to tell me I need a cashiers check, thankfully my bank was in the area. I signed the papers cause I just wanted to get the heck out of there and I was already late to work. So my experience was awful no body apologize offered any kind of refreshments or anything. I left crying and very unsatisfied, the worst 5 hours of my life!!!!!! More
place was great, customer service was awesome, the showroom and building were beautiful, there were many amenities to keep me busy and entertained while i was waiting for them to finish up everything showroom and building were beautiful, there were many amenities to keep me busy and entertained while i was waiting for them to finish up everything they needed to do. More
Very nice people.We are very happy with are car.Jeff Reopell was very pleasant ..Jeff is a very good and knows his cars and job..Thank you again.... Reopell was very pleasant ..Jeff is a very good and knows his cars and job..Thank you again.... More
Roy, I must let you know we were glad to meet you and Roy, I must let you know we were glad to meet you and most certainly have you provided us with just what we asked for, and I also must add you wor Roy, I must let you know we were glad to meet you and most certainly have you provided us with just what we asked for, and I also must add you worked dilingently at getting just we wanted and with colors that we requested for our exterior as well as our interior. I must say this is a sweet color combination.The ride in our Chevy Impala is smooth !! and the price was really great. So for all you have done for us we commend you. Sincerely, Steve & Lisa Saguid P.S.,- Hope to do business with you soon. More