Romeo Chevrolet Buick GMC

Poor Service. There service department is horrible. I had to get a starter replaced on my 99 Camaro Z28 and I requested a wheel alignment. I previously also ordere There service department is horrible. I had to get a starter replaced on my 99 Camaro Z28 and I requested a wheel alignment. I previously also ordered an ignition-lock -cylinder for my car. After the starter was replaced, there were grease stains all over my Camaro. There no reason for grease hand prints on the trunk of my car if they only serviced the starter. I just waxed my car before it was brought to the dealership. The service consultant told me, the part I prepaid for, was never ordered. When I asked them, can I put the deposit towards the starter and the wheel alignment, all of the sudden the part was ordered. They had hard time finding order I placed but they had no problem taking my money in advance. Than how I come my part was still not in the store? … When I ordered the part, five days ago?? They advise me the ignition lock cylinder will be in the dealership within 3 days. I still felt vibration after I got wheel alignment. They told me, “Your wheels are not balance. If I got the wheel Balanced, I would not a have vibration”. Got the wheel balance somewhere else and still have the vibration. Supposedly they double check my alignment. I came here because my friend recommended me too. Never forget that you only have one opportunity to make a first impression - with investors, with customers, with PR, and with marketing.- “Natalie Massenet” More

Courtesy and concern I gave Romeo only 4 stars because I'm conservative with my praise but I have to say that Mike Casella, our salesperson, was wonderful. I got the sens I gave Romeo only 4 stars because I'm conservative with my praise but I have to say that Mike Casella, our salesperson, was wonderful. I got the sense that he was genuine with his concern rather than just patronizning us to make a sale. More

It was painless Went to Romeo Chevy looking for a late model used car. My sales consultant "Johnny" showed me that for a few more dollars I could get a great deal on Went to Romeo Chevy looking for a late model used car. My sales consultant "Johnny" showed me that for a few more dollars I could get a great deal on a New 2014 Traverse- The rest is history. I have had the car for about a month and must say it is beyond my expectations. Johnny made things happen like, life time oil changes and a great price on side steps. Johnny has a personality that's infectious. He really got to know me and my wife's car needs and wants... We are planning to play golf together soon. I'm planning on sending friends and some family his way as it presents itself. The service dept. is amazingly helpful and on time, look to do all my scheduled maintenance there. Thanks again Romeo for the great experience More

Professional ! First purchase at Romeo. Purchased a 2015 GMC Acadia. Sales person Scott Daniele was patient, courteous, and knowledgeable. Scott and the Rome First purchase at Romeo. Purchased a 2015 GMC Acadia. Sales person Scott Daniele was patient, courteous, and knowledgeable. Scott and the Romeo team promote an environment that is both professional and customer focused. Top Notch ! More

Visit to Romeo's My experience at Romeo's in Kingston was overall very positive. Everyone was so friendly and helpful. They truly gave me a sense of peace during a str My experience at Romeo's in Kingston was overall very positive. Everyone was so friendly and helpful. They truly gave me a sense of peace during a stressful time and situation. The wait was a bit long for paperwork at times but was understandable. I am very satisfied with Johnny and Steve's service and time. More

great buying experience This is my second truck I bought here at Romeo. Scott Daniele was a great salesperson, no pressure, knowledgeable and extremely helpful - even helped This is my second truck I bought here at Romeo. Scott Daniele was a great salesperson, no pressure, knowledgeable and extremely helpful - even helped transfer all my stuff from the old truck to the new. The new canyon is exceptional - gets even better mpg than listed. More

Aim to Please! I have been dealing with Romeo for many years and always have been treated very fairly. I would recommend Matt Lopez to anyone interested in buying us I have been dealing with Romeo for many years and always have been treated very fairly. I would recommend Matt Lopez to anyone interested in buying used or new...he is beyond helpful and very patient. I can guarantee you will be extremely happy when you leave...the BEST!!!! More

Happy wife, happy life! My husband has dealt with Romeo several times, and while he was buying his latest new truck I decided to see what they could offer me. After easily re My husband has dealt with Romeo several times, and while he was buying his latest new truck I decided to see what they could offer me. After easily reaching a deal I was happy with, I drove away with a new 2015 Equinox the very NEXT DAY! Thank you to Anthony, Mike and Geoff... Great bunch of guys! :-) More

new 2014 Buick Encore i just wanted to thank Tom Tatti 111, Mike C., Geoff van xxxx for the excellent experience of purchasing my new 2014 Buick Encore. Tom showed me how t i just wanted to thank Tom Tatti 111, Mike C., Geoff van xxxx for the excellent experience of purchasing my new 2014 Buick Encore. Tom showed me how the car works with all of the bells and whistles installed without a hitch. Great job! The whole team at Romeo has been wonderful. This is my 4th vehicle I've purchased over the last 12 years from Romeo. Thank you!! More

Thanks Lynn Want to say thank you to Lynn for the great work she did, assisting me on my purchase of my car! great service! Hoping to come back! ROLANDO! Want to say thank you to Lynn for the great work she did, assisting me on my purchase of my car! great service! Hoping to come back! ROLANDO! More