Romeo Chevrolet Buick GMC
Lake Katrine, NY
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778 Reviews of Romeo Chevrolet Buick GMC
I bought an awesome truck for a fair price Scott at Romeo sold me a 2015 Chevy Silverado. The truck has been great so far and everyone comments on how good it looks. I am very happy with my p Scott at Romeo sold me a 2015 Chevy Silverado. The truck has been great so far and everyone comments on how good it looks. I am very happy with my purchase. Scott was very helpful and even bought me a sandwich for lunch while the paperwork was being completed. More
Mike C, Jeff & Steve were awesome to work with! I went to Romeo on the suggestion of a friend because he insisted that they would take good care of me. I've not had good luck with cars and/or dealer I went to Romeo on the suggestion of a friend because he insisted that they would take good care of me. I've not had good luck with cars and/or dealers in the past so I was a bit nervous about the whole process. Mike Casella, Jeff Reoppel and Steve Vitiello not only made sure I was taken care of, they went to bat for me to make sure that I drove off with the car I wanted at a payment that I could afford. There were no secrets or surprises involved. They kept me informed the entire way. They took the time to explain my options. I'm extremely pleased with my purchase and will definitely recommend Romeo to anyone in the market for a new vehicle. Thanks so much for all of your help, gentlemen!! More
Mike Casella made buying a new truck enjoyable! Mike took the time to explain every detail of my vehicle purchase. He is very knowledgeable and I felt comfortable puchasing my new truck. I would hig Mike took the time to explain every detail of my vehicle purchase. He is very knowledgeable and I felt comfortable puchasing my new truck. I would highly recommend Mike to my friends when they decide to purchase a vehicle. More
Easy Rider ;) Lynne Arsenault is my sales person here and she has been so kind, caring and genuine throughout. I really feel 'the customer is always right' Lynne Arsenault is my sales person here and she has been so kind, caring and genuine throughout. I really feel 'the customer is always right' More
Real good deal I just completed my 5th auto purchase with Romeo Chevrolet, am real happy with the service I received. Jonathan Block and Used car manager Mike bent o I just completed my 5th auto purchase with Romeo Chevrolet, am real happy with the service I received. Jonathan Block and Used car manager Mike bent over backwards to make sure I was accommodated. I am not going to say that everything, everyday with Romeo is Perfect....but at least they have put people in position to do their best to make sure everything is good. Gladly recommend Romeo Chevrolet. More
Dan Farren dino was an excellent salesman. Dan was great.He was very knowledgeable about the car. He constantly checked on us as we were waiting to here from finance .Just overall an excellent. Dan was great.He was very knowledgeable about the car. He constantly checked on us as we were waiting to here from finance .Just overall an excellent. Clearly the best car dealership I've ever dealt with. And will without a doubt do my future business with Romeo Chevy.Also Mike C. Sales consultant did an awesome job with getting me in ...in a time of need...thanks to the entire staff...very professional ... More
2015 Silverado Lease Mike and Lynne were great! One dealing with Jeff Reopell because Mike was off that day. Jeff was insulting and we would never buy or lease from him. M Mike and Lynne were great! One dealing with Jeff Reopell because Mike was off that day. Jeff was insulting and we would never buy or lease from him. Mike and Lynne made up for that experience and we continued with the lease. Thank you Lynne and Mike we love the Silverado!! More
Poor Service. There service department is horrible. I had to get a starter replaced on my 99 Camaro Z28 and I requested a wheel alignment. I previously also ordere There service department is horrible. I had to get a starter replaced on my 99 Camaro Z28 and I requested a wheel alignment. I previously also ordered an ignition-lock -cylinder for my car. After the starter was replaced, there were grease stains all over my Camaro. There no reason for grease hand prints on the trunk of my car if they only serviced the starter. I just waxed my car before it was brought to the dealership. The service consultant told me, the part I prepaid for, was never ordered. When I asked them, can I put the deposit towards the starter and the wheel alignment, all of the sudden the part was ordered. They had hard time finding order I placed but they had no problem taking my money in advance. Than how I come my part was still not in the store? … When I ordered the part, five days ago?? They advise me the ignition lock cylinder will be in the dealership within 3 days. I still felt vibration after I got wheel alignment. They told me, “Your wheels are not balance. If I got the wheel Balanced, I would not a have vibration”. Got the wheel balance somewhere else and still have the vibration. Supposedly they double check my alignment. I came here because my friend recommended me too. Never forget that you only have one opportunity to make a first impression - with investors, with customers, with PR, and with marketing.- “Natalie Massenet” More
It was painless Went to Romeo Chevy looking for a late model used car. My sales consultant "Johnny" showed me that for a few more dollars I could get a great deal on Went to Romeo Chevy looking for a late model used car. My sales consultant "Johnny" showed me that for a few more dollars I could get a great deal on a New 2014 Traverse- The rest is history. I have had the car for about a month and must say it is beyond my expectations. Johnny made things happen like, life time oil changes and a great price on side steps. Johnny has a personality that's infectious. He really got to know me and my wife's car needs and wants... We are planning to play golf together soon. I'm planning on sending friends and some family his way as it presents itself. The service dept. is amazingly helpful and on time, look to do all my scheduled maintenance there. Thanks again Romeo for the great experience More
Courtesy and concern I gave Romeo only 4 stars because I'm conservative with my praise but I have to say that Mike Casella, our salesperson, was wonderful. I got the sens I gave Romeo only 4 stars because I'm conservative with my praise but I have to say that Mike Casella, our salesperson, was wonderful. I got the sense that he was genuine with his concern rather than just patronizning us to make a sale. More