Romeo Chevrolet Buick GMC
Lake Katrine, NY
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781 Reviews of Romeo Chevrolet Buick GMC
Great Experience My wife and I went to Romeo after visiting several other car dealerships, the selection was great and we looked at several nice cars until we found th My wife and I went to Romeo after visiting several other car dealerships, the selection was great and we looked at several nice cars until we found the one we wanted. The process was easy and we has all our questions answered. Love the car! Lynne, our salesperson was very friendy and helpful.. More
Bad service I saw a car online I was interested in online , I went in an negotiated a deal and it was downhill from there .. I sat for two hours with no other exp I saw a car online I was interested in online , I went in an negotiated a deal and it was downhill from there .. I sat for two hours with no other explanation except I needed to wait .. I asked if I should come back because I would be transferring my plates from my old car that was sitting in the parking lot and needed to get that car home so I could bring the plates back .. Waiting waiting waiting until I finally left due to the rude financial loan officer .. He told me I got the loan but wouldn't give me any details like interest rate and refused to talk about a warranty .. He said the sales guy should have discussed it with me but didn't .. I finally walked out .. After leaving my insurance agent called and said they transferred my car insurance !!! So Without signing a thing they called my insurance company and took the insurance off the car I was driving ! BE CAREFUL WHO YOU GIVE YOUR PERSONAL INFOMATION TO ! More
Great Service by Scott D. I went to Romeo because I had seen a car on their lot that interested me. Scott was very helpful and calm. He was not pushy or agressive, but unders I went to Romeo because I had seen a car on their lot that interested me. Scott was very helpful and calm. He was not pushy or agressive, but understood my situation. I realized buying a car is not an easy thing so you must have someone who can walk you tjrough the process. Romeo was a great place. Scott and Katie both worked it out for me and I was able to get a great car. I would definately recommend Scott as a great salesman. More
They want to deal! Fair price, buying was a low pressure experience. Very good price on my trade-in. They will work with you to close a deal. Bought a used car, very cle Fair price, buying was a low pressure experience. Very good price on my trade-in. They will work with you to close a deal. Bought a used car, very clean, mechanics went over the car and I ended up with new brakes all around. More
Thank You Nice to do business with, everyone there made it possible for me to come home the next day with my new auto. Thanks everyone for the great experience. Nice to do business with, everyone there made it possible for me to come home the next day with my new auto. Thanks everyone for the great experience... More
Buying a new car for my wife I kept changing my mind on what car I wanted but they helped me and never pushed me. They were great to deal with and very fair with me. Joe Romeo mad I kept changing my mind on what car I wanted but they helped me and never pushed me. They were great to deal with and very fair with me. Joe Romeo made me feel comfortable and he was very friendly and thoughtful. More
"Excellent staff" I was looking for a specific model/color pickup truck and dealt with Jon Block.He went above and beyond to locate and deliver exact truck I wanted.He I was looking for a specific model/color pickup truck and dealt with Jon Block.He went above and beyond to locate and deliver exact truck I wanted.He also took care of accessories to be installed and kept me up to date with any details.Steve in finance dept.is excellent and makes paperwork a breeze.This will be my second truck from this dealer. More
"EXTREMELY SATISFIED"!! It is very rare to walk into a car dealership and feel welcomed not overwhelmed! I was greeted and assisted immediately. My Sales rep was Lynne who ma It is very rare to walk into a car dealership and feel welcomed not overwhelmed! I was greeted and assisted immediately. My Sales rep was Lynne who made me feel like I was car shopping with a friend as oppose to an employee with a typical sales pitch ! My entire experience was great! Especially, considering the fact that I had no idea when I walked in I would be driving home with a brand new vehicle! Although I spent 7hrs including having dinner: compliments of Lynne, it was worth every second! Michael & Steve also played a major role in helping me achieve new car ownership. Both went above and beyond customer satisfactory! Overall, the entire staff that I had the pleasure of meeting was nothing short of "PROFESSIONAL"!!! P.S. The bottle of wine doesn't hurt either!:-) Doreene Scott More
Excellent experience start to finish From the start with Beth in constant contact letting me know when the very specific truck I was looking for was arriving,she gets a a+ for the outstan From the start with Beth in constant contact letting me know when the very specific truck I was looking for was arriving,she gets a a+ for the outstanding communication.Thanks Beth??.And now for my salesman Randy Wilber,Great guy very easy to deal with 0 pressure and I am very difficult and picky to deal with when it comes to cars.And now for the detail department.A++++ Jose did a excellent job detailing my new black truck and when I did see a couple small marks he said no problem and took care of them immediately.I am a bit of a profectionist with my automobiles and Jose passes with flying colors,many thanks Jose.Also Mike one of the managers very helpful polite and keeping us up to date on our delivery of the truck,thanks Mike.And last is Jeff in finance,very nice dealing with you you were a pleasure to talk to and very organized.I highly recommend these folks there is nothing but professionalism and honesty from start to finish.Thank you Romeo GMC team. More
A good time was had by all... I was in the market for a new car - a lease. Was shown pretty much exactly what I was looking for. My salesman, John Casale, gave me straightforward I was in the market for a new car - a lease. Was shown pretty much exactly what I was looking for. My salesman, John Casale, gave me straightforward, understandable information. He was cheerful and fun to deal with. The whole place was friendly and inviting, and I believe that I got a very fair deal with Johnny's help. Thank you all. More