Romeo Chevrolet Buick GMC

New car lease Billy Brown helped me from start to finish and made my experience go nice and easy! I would recommend him and Romeo to my friends and family anytime! Billy Brown helped me from start to finish and made my experience go nice and easy! I would recommend him and Romeo to my friends and family anytime! More

Where you're treated like family!! Just bought ourselves a brand new 2017 Chevy Silverado 1500 crew cab from by far the best dealership I have ever been in. Brought my father-in-law wit Just bought ourselves a brand new 2017 Chevy Silverado 1500 crew cab from by far the best dealership I have ever been in. Brought my father-in-law with us and and although he bought his truck there over a year and a half ago, John greeted him by name! Needless to say, we also worked with John Carpino and let me tell you... if he made us feel any more like family, our last names would be Romeo I suspect. John actually wanted to know what we wanted to use our truck for and paired us with the best option that they had available. We picked up our truck last night and wanted to take him with us to dinner but he had to finish up his day. John Carpino... thank you so much!!! You are the best! And I have to give a huge thank you to Mr Finance of the year Steve Vittiello! Not only did Steve work his @$& off to get us a great deal, he actually found a place that lowered our final payment. When was the last time anyone had finalized a deal with a lower payment than what they agree on??? Obviously without you Steve, we probably wouldn't have been able to make this deal happen. Mr Romeo, I want you to know that you have some really great people working to make your dealership the best in the tri-state area! i hope you share this review with them because we couldn't thank them both enough last night. Anyone considering looking at vehicles, please go see John and tell him Jason Mato says thanks again! More

Thanks to Romeo Chevy. This was the first new car I leased with Romeo. My wife and I have been blessed over the years and have purchased close to 10 brand new vehicles and This was the first new car I leased with Romeo. My wife and I have been blessed over the years and have purchased close to 10 brand new vehicles and trucks over the past 20 years. Due to Romeo's showroom being so close to my home I decided to give our local dealership a chance. My wife and I feel like we have met new friends over at Romeos and look forward with gods help to go back again when its time to lease or purchase another car and/or truck in a couple years. Billy Brown was the salesman that greeted me at the door and we worked with him. He was attentive to my budget and my desires of what we wanted and he led me to the right truck. We leased the 2017 Canyon which I currently love. Love that slate gray color and black leather interior and gas mileage. I also got to meet the sales manager Mike who made himself available early in the process and became very helpful at the end of the deal helping us jump over a few hurdles to close the deal ahead of time. I would recommend this dealership and as I said earlier look forward to going back there for my future automotive needs. More

Gmc truck i purchased burn oil, romeo says its acceptable I purchased a certified gmc sierra crew cab from romeo. Before its first oil change the oil light came on. I added a quart of oil. Roughly 1500 miles I purchased a certified gmc sierra crew cab from romeo. Before its first oil change the oil light came on. I added a quart of oil. Roughly 1500 miles later the light came back on. I brought it back to romeo and they started a oil consumption test. I found it weird they didnt mark the oil cap so that oil couldnt be added or removed without them knowing. But i went on with the test bringing it back several times, every time it was low on oil. Finally the guy over seeing the test said its acceptable for this engine to burn oil. I was dumb founded. Since then, the dealership called and asked how i was doing with the truck. I explained the situation and he said to come back in and acted like they would make it right. I got there and they were prepared to try and sell me another vehicle and basically said i would have to take a big loss on my trade in ( the vehicle they sold me that was faulty). I told them i couldnt afford that and all i wanted was my truck fixed. They sent me back to service, where they started a oil consumption test, i was back to square one again and this time it was down more then a quart of oil, again no marks were made on the oil cap which would prevent somebody from tampering with the oil consumption test, which leads me to believe i was getting the run around. I havent been back since. I live 45 min away and have added almost a quart of oil to my truck every 1500 miles. I cant believe the service that i have received there. My friend recommended me to purchase a vehicle from them since he was familiar with the owner, so i thought i may have had a better experience then this More

Outstanding car buying experience Romeo Chevrolet provided my family with outstanding car buying experience. We came very late in the day, after 7 pm, and were treated by the Sales per Romeo Chevrolet provided my family with outstanding car buying experience. We came very late in the day, after 7 pm, and were treated by the Sales person Samantha Salat and staff as if it was 9 am in the morning and they had all the time in the world to serve us. Samantha and a New Car Sales manager Michael Critchley went tediously through option after option until the right car was found for me. Everyone stayed late to accommodate our needs. There was no pushing or cajoling into anything we did not want. The number we were given as a monthly payment was the exact number I signed for on the dotted line. Business manager Jeff Reopell put up with my exhausted cranky preschooler, and explained final paperwork painstakingly thorough. The dealership did all the leg work behind the scenes before my final appointment when I had to come in and pick up my new Buick Encore. Big thank you for all Romeo Chevrolet staff. Special thanks to Patrick Duke, who set up and explained all the gadgets. You must contact Samantha Salat for the great buying experience. More

Great customer service I was welcomed with open arms no appointments made they had great customer service the sales person Amy H. Was wonderful I would recommend her to any I was welcomed with open arms no appointments made they had great customer service the sales person Amy H. Was wonderful I would recommend her to anyone she showed patience understanding Amy was upfront and honest she actually works for the customer great to have her sell me the car I bought More

Top Notch When you walk through the door, you feel like you are the only customer in the place. My salesman, Matt Lopez, is attentive, knowledgable, friendly a When you walk through the door, you feel like you are the only customer in the place. My salesman, Matt Lopez, is attentive, knowledgable, friendly and a team player. Last week we purchased our 4th vehicle from Romeo in the last 3years. The experience is always the same! I made a 5:30 pm appr with Matt and drove my new Acadia off the lot in less than 24 hours! Mind you, that may not always be possible, but they do their very best! More

Jon Carpino helped find me the right Buick lease. He was excellent and the manager as well. Jon's expertise is having thorough knowledge of the cars. I though helped find me the right Buick lease. He was excellent and the manager as well. Jon's expertise is having thorough knowledge of the cars. I thought his demeanor was very professional and friendly. He knew every detail of the car and took the time to teach me each aspect. From the bginning, I was searching for the right place to lease from. The manager here was the most honest to deal with from the start. We did shop around and came right back to Romeo because of their honesty and time they provided with us. They never pushed and just provided the right information and pricing to make the deal. I am not the easiest to work with either because I was looking for the perfect lease option for me and usually distrust dealers. This dealership is trustworthy and very thorough. Highly recommended. Thank you! More

Friendly & Honest Dealership Went to Romeo to look at a used truck-Didn't like it. Salesperson Billy Brown took time to find us a new truck with all the options we wanted and Jeff Went to Romeo to look at a used truck-Didn't like it. Salesperson Billy Brown took time to find us a new truck with all the options we wanted and Jeff got us a payment we could work with. Also they gave us a good price on trade Excellent work Billy-The Sarubbi's More

Smooth and efficient My buddy bought a car here, and when i went to pick it up with him there was a vehicle on the lot that i was very intrestes in. Due to how helpful and My buddy bought a car here, and when i went to pick it up with him there was a vehicle on the lot that i was very intrestes in. Due to how helpful and non pressuring the sales man my friend used was i went to him to ask questions on the vehicle....everything went perfect and i came back the next day to pick it up! More