
Romeo Chevrolet Buick GMC
Lake Katrine, NY
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783 Reviews of Romeo Chevrolet Buick GMC
2nd Purchase Back in February we purchased a truck for my husband. Billy worked with us ALL day to get my husband the PERFECT truck and he did more than deliver! Back in February we purchased a truck for my husband. Billy worked with us ALL day to get my husband the PERFECT truck and he did more than deliver! My husband left the dealership with a brand new Chevy Silverado 1500 High Country and couldn't be happier. Then we randomly walked the lot looking at the inventory while waiting for our free oil change only to find the Acadia Denali that I wanted. Billy was not there that day so we waited until the next day to work with Billy. Once again Billy Boy delivered! Billy Boy will never disappoint! And a free cup of Dunkin is always the icing on the cake. Keep up the good work Billy!!! More
Outstanding I very much was impressed with this sale from beginning to end. Quick and painless. Everyone was polite and courteous. Matt Lopez, Joe Romeo himself I very much was impressed with this sale from beginning to end. Quick and painless. Everyone was polite and courteous. Matt Lopez, Joe Romeo himself very professional and I have nothing bad to say. More
Great people I'm very happy with the Buick I purchased. Samantha Salat was very personable and helpful. She got me the right car for the right price. I wasn't pr I'm very happy with the Buick I purchased. Samantha Salat was very personable and helpful. She got me the right car for the right price. I wasn't pressured into going for a more expensive vehicle, I was able to bring the car to my mechanic to have it looked at before buying and they resolved issues I brought up, like the front tires needing to be replaced, instead of saying the car is "as is". This is as opposed to another dealership I dealt with. Samantha and Steve Vitiello do a great job and made the process of purchasing a vehicle as smooth and enjoyable as possible. Would recommend her and the dealership to others! More
Smooth transaction Pat Duke was professional, flexible and extremely available. I'm always uneasy when buying a new car, but he made it a pleasant and painless process. Pat Duke was professional, flexible and extremely available. I'm always uneasy when buying a new car, but he made it a pleasant and painless process. Thanks again. More
Dispicable people I did an online click n offer that was accepted by their sales person Kathleen and requested a delivery for Monday evening. We spoke on the phone Mond I did an online click n offer that was accepted by their sales person Kathleen and requested a delivery for Monday evening. We spoke on the phone Monday and confirmed verbally n via email that the car was mine and later that evening Matt would call me to discuss the financing. That never happened and the next morning despite multiple emails and phone messages I never heard from anyone until I requested to speak to Joe Romeo then I get get dan who tells me they sold the vehicle I was promised Monday evening. This was after I had a confirmed delivery appt for Tuesday at 630 on the vehicle. More infuriating I was a previous customer of this dealership and was trying to be a good customer. No one even had the common decency to call me and tell me. I would have been waiting for my vehicle to arrive. DISPICABLE!!!!!! If your smart you would look elsewhere for your next vehicle More
used vehice This dealership has wonderful sales people i will recommend to friends and family, great experience with them. Chris Cuccurullo was great, I will vi This dealership has wonderful sales people i will recommend to friends and family, great experience with them. Chris Cuccurullo was great, I will visit again More
We found just the right car for us. We wanted an all-electric car and were wavering between the Bolt and the Leaf. The Tesla 3 is not yet available and we needed a car right away. The We wanted an all-electric car and were wavering between the Bolt and the Leaf. The Tesla 3 is not yet available and we needed a car right away. The Bolt has a much longer range and the dealer managed to reduce the price on it, including buying my old, dead car (!), so that we could afford it. (We leased.) The person we mostly talked with is LLelwyn Boswell, a soft spoken young man from Texas. He didn't rush us or overwhelm us with details, but just calmly explained about the Bolt in terms we could understand. He was unfailingly helpful. I recommend him highly. More
Presistance and understanding I'm a single parent who like everyone else works hard for their money. So I decided what I wanted and needed and I went to Romeo . I was dead set o I'm a single parent who like everyone else works hard for their money. So I decided what I wanted and needed and I went to Romeo . I was dead set on a GMC Terrain when I walked in I had researched this vechile inside and out and my heart was set on it. I was greeted by Chris Curccurullo at Romeo (Typically I would've of preferred dealing with a women just feel they would understand me more.) I told him what I was looking at and what my needs were and he had no qualms showing me the terrain, but he said "let me show you the Acadia " with hesitation I went and looked. It was gorgeous ! But , me being me had my defenses up, I was cold, non receptive and gave short answers. But he was GREAT took it all in stride. Talked calmly, understood my wants needs and dislikes, and seemed empathic to my whole story. Not wanting him to know that he won me over (love at first sight with thatAcadia) and thinking he had an upper hand, I left with out making the sale. He gave me a day and then called to see where I stood. I told him what I wanted and needed to make this deal happen and he did it! Not only did he go to bat for me but he keep me abreast of everything as it was happening. The morning we were finalizing the deal my mother had to go in for surgery. He came in on his day off he made calls to the bank I was using for finacining and my ins carrier to get everything that was required. He made everything seemlessly fall into place. So now the car is mine! I did have a few issues after purchasing the vehicle but I knew I could turn to chris, and of course he came through help me however he could. He's changed my ideal of those cocky run of the mill "car salesman" stero type. More
Happy Driving This is my first experience with a car dealership. I have never financed a vehicle, in my 35 years of driving. when my 20 year old car was deemed unsa This is my first experience with a car dealership. I have never financed a vehicle, in my 35 years of driving. when my 20 year old car was deemed unsafe by my mechanic, I was faced with the decision to purchase another hooptie (and hope it lasted a year) or finance a real car. Chris Cuccurullo patiently answered all My questions and worked to find the right car and financing. This was a big decision for me. Chris and everyone at Romeo made me feel comfortable, not pressured, and I am very happy with the service I received. I am happily driving with peace of mind, something I have not had in a very long time! Thank you Romeo Chevrolet More
Love my new Acadia ! Outstanding Care,Positive experience! I was fortunate to have Jonathan Carpino as a salesman for my recent purchase of a preowned 2017 Acadia. I was torn between a couple of different veh I was fortunate to have Jonathan Carpino as a salesman for my recent purchase of a preowned 2017 Acadia. I was torn between a couple of different vehicles. Jon took the time to explain all the features of each vehicle,and helped me throughout the decision process. He is like a Wikipedia of knowledge when it comes to cars . He also explained things in a thorough concise manner, I never felt pressured or rushed and I asked a lot of questions. I appreciated his patience, his enthusiastic attitude , with no pressure or rush for me to make a decision. Most of all I appreciated his honesty and care. In the end I felt like he assisted me in making the best decision. Car shopping can be extremely stressful , Jon removes the stress and makes the experience a celebration! Without hesitation I strongly recommend Jonathan Carpino at Romeo Chevrolet! . More