Romeo Chevrolet Buick GMC
Lake Katrine, NY
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780 Reviews of Romeo Chevrolet Buick GMC
fast and polite prompt and courteous service, totally satisfied with repair work and with service, everything was explained in detail that I could understand. Thank y prompt and courteous service, totally satisfied with repair work and with service, everything was explained in detail that I could understand. Thank you for this More
Good crew. Nice facility. At first, I was bounced around a little but someone was always concerned. Worked through the car process at my pace. Happy with "checkout" process wit At first, I was bounced around a little but someone was always concerned. Worked through the car process at my pace. Happy with "checkout" process with Jeff, although a little quick - granted, it was a Saturday night, after hours (a few stayed until I was able to drive new vehicle away 40 minutes after closing) and it was the night of their dealership holiday party. Appreciate their staying late for me. I'm hoping the positive experience continues as I need service. More
Service Center They called me to schedule my appointment and accommodated my request.. I arrived 10 minutes early and they let me in and showed me to the waiting They called me to schedule my appointment and accommodated my request.. I arrived 10 minutes early and they let me in and showed me to the waiting lounge. It was well stocked with refreshments and a TV or magazines to keep you occupied. Work was done in a timely matter and I was completely satisfied with service and employees. More
on time and done right the first time the Romeo team initiated the call .. made the appointment, followed up and delivered the service in a timely and professional manner. vehicle seats an the Romeo team initiated the call .. made the appointment, followed up and delivered the service in a timely and professional manner. vehicle seats and floor mats were covered to keep them clean More
Excellent service! This is our fourth car purchased and/or leased from ROMEO and every experience was great! Our experience with the Service Department is equally good. This is our fourth car purchased and/or leased from ROMEO and every experience was great! Our experience with the Service Department is equally good. We will remain loyal customers. More
Great Staff and facility The staff was very professional and friendly to work with, not pushy and did not have an attitude. Everyone I dealt with was very thorough in answerin The staff was very professional and friendly to work with, not pushy and did not have an attitude. Everyone I dealt with was very thorough in answering and explaining any questions or concerns I had. It was refreshing to deal with a team of qualified and professional staff, especially on the sales side due to past experiences with different dealerships. After the experience I would definitely deal with this dealership and it’s team in the near future! More
Great Service Experience! Friendly knowledgeable staff. Comfortable waiting area. Prompt service. Problems uncovered during service where the wrong lock nut tool came with the Friendly knowledgeable staff. Comfortable waiting area. Prompt service. Problems uncovered during service where the wrong lock nut tool came with the vehicle were promptly addressed and remedied. More
Worst service ever!!! I took my car to get it checked (CEL) there because it was still under warranty. First they told me the my warranty was expired but I had all the pa I took my car to get it checked (CEL) there because it was still under warranty. First they told me the my warranty was expired but I had all the paperwork with me . I was asked to leave my car to get it check out and they will call me when they find the problem. After couple of days I HAD TO CALL. They told me it was going to take a few days, I asked them if I can get a rental car from since my car was under warranty they had to provide one for me , according to them they didn’t have any available, they said the I could get one from a rental place and I will get reimburse, It’s been about 2 months and every time I call they give me an excuse and someone will call me the same they. Today I got a call from the dealer to schedule an appointment for inspection (don’t even need it) When I told the lady about the problem , she hung up on me!! I forgot her 😡 . How can you recommend this place? #romeochevrolet #GMC More
Great service great people, this is why I buy all my vehicles thru you, happy Thanksgiving to you and your, keep up the good work, service great people, this is why I buy all my vehicles thru you, happy Thanksgiving to you and your, keep up the good work, More
Just great to deal with Always been a great place to deal with, I have been a customer for years and have always been treated with the greatest repect, great place, Always been a great place to deal with, I have been a customer for years and have always been treated with the greatest repect, great place, More