Rolling Hills Auto Plaza

They always do a great job on my RAV4 very friendly and always helpful every time I come to get my oil changed and my tires rotated. always helpful every time I come to get my oil changed and my tires rotated. More

Will not use this dealership again because of covid 19. No one in masks, not service staff nor sales staff that I could see. Service was good enough but I disinfected my car after visit No one in masks, not service staff nor sales staff that I could see. Service was good enough but I disinfected my car after visit More

The staff at Rolling Hills was very helpful. They were courteous and it was easy to try to get my vehicle into the shop for service. courteous and it was easy to try to get my vehicle into the shop for service. More

They lack accurate communication and documentation for when a salesperson leaves. Also, the shop has some issues trying to miscommunicate resulting in more money spent due to leaving out key details. when a salesperson leaves. Also, the shop has some issues trying to miscommunicate resulting in more money spent due to leaving out key details. More

My valet service to get my airbag-recall fixed was excellent. They came and picked up my car, fixed it, and returned the car. Easy Peezy! excellent. They came and picked up my car, fixed it, and returned the car. Easy Peezy! More

Lane in Toyota service always takes great care of us! They are always so friendly and explain everything that is going on with our vehicles! They are always so friendly and explain everything that is going on with our vehicles! More

They seemed polite but None of the service people that I interacted with were wearing facemasks to protect each other or their customers. Wanted to sell me over $500 of filters and such, but I can’t trust a interacted with were wearing facemasks to protect each other or their customers. Wanted to sell me over $500 of filters and such, but I can’t trust anyone who doesn’t care to protect others even as Covid numbers are spiking in our town. A hubcap must have fallen off after I drove away and is missing, perhaps not put back on correctly after inspecting the brake. The shop appeared clean. Hopefully the recalled air bag was replaced correctly but the warning light is still on. They wanted another $62-$125 just to diagnose the reason the warning light was on. I initially said OK but my husband said no, and I’m not going back until Covid is in decline here or Toyota starts requiring employees to wear facemasks when interacting with customers. Now you’re insisting I rate Amanda and I didn’t interact with a woman - so don’t blame her! More

They were friendly, helpful and explained everything to me. Steve got me in right away and the guys did a good job. I have always depended on them and they don’t disappoint. me. Steve got me in right away and the guys did a good job. I have always depended on them and they don’t disappoint. More

In October, 2019, I purchased a 2009 Jeep Liberty LTD with 70,000 miles on it. Mary, the sales gal was very nice. Paid by check, $9,582.00 for the car and proceeded to head back to central Iowa. Got 15 with 70,000 miles on it. Mary, the sales gal was very nice. Paid by check, $9,582.00 for the car and proceeded to head back to central Iowa. Got 15 miles and the car broke down. Waited an hour and they came with a tow truck and picked up the car. They did fix "that" issue with the car and drove it up to Iowa. Several weeks later had another issue with it, bad alternator and coil. The it didn't shift right, so had to change the transmission fluid and filter, then power steering went out and then replaced the rack and pinion, all told spent well over $1,100.00. Tried calling the dealership but no one returned my calls. They emplasized numerous times that the Jeep had undergone a 150 point inspection. Now my mechanic says it looks like extensive underbody rust had been painted over with black paint and he has suggested that I strongly consider getting rid of this vehicle. All of this is 100 percent true. This has been my experience with this dealership... More

Great visit to the service department. Got us in before we were scheduled and got us an estimate quickly. Service counter and parts counter employees were great. we were scheduled and got us an estimate quickly. Service counter and parts counter employees were great. More