Rohrich Toyota
Pittsburgh, PA
Filter Reviews by Keyword
By Type
147 Reviews of Rohrich Toyota
The Rohrich team was straight forward and easy to deal with. The salesman was new to Rohrich but knowledgeable. When he didnt have the answer he asked his manager, who was very available. I will go back t with. The salesman was new to Rohrich but knowledgeable. When he didnt have the answer he asked his manager, who was very available. I will go back to buy a car. More
This was the easiest and most pleasant car buying experience i have ever had. All the employees were friendly and I was very happy with the price of my new Rav4. I will recommend Rohrich Toyota to experience i have ever had. All the employees were friendly and I was very happy with the price of my new Rav4. I will recommend Rohrich Toyota to everyone. More
Everything about my new Toyota Prius purchase experience was enjoyable. The salesman was very knowledgable and helpful and the financing was easy. This was the best new car purchasing experience I have ever was enjoyable. The salesman was very knowledgable and helpful and the financing was easy. This was the best new car purchasing experience I have ever had. I anticipate that the Service division experiences will be a positive experiences as well. More
We have recently purchased a used vehicle in Rohrich Toyota dealership. Our sales representative was Peter. He showed us a few cars and we ended up buying a used Mitsubishi Outlander although it was a m Toyota dealership. Our sales representative was Peter. He showed us a few cars and we ended up buying a used Mitsubishi Outlander although it was a more expensive car than we wanted to spend. During the test drive I saw that Peter uses a key-less remote to open and operate it. I knew that this type of keys is very expensive so I asked Peter how many keys we are going to get. He told me that we will get 2 keys. When we finished negotiating the price, paid for the car, signed all the papers and added it to our insurance I asked where are the keys? Peter said that they had only one key. This means that he knew that he lied to us but waited until we finish all the paperwork. At this point I felt like I was fooled and wanted to cancel the deal but decided to check the prices of new keys first. A new key in Mitsubishi dealership costs $350 (including labor and taxes). On the following day I talked to Peter again I told him that I am not satisfied that I need to pay for a new key. Again, he only said that he is sorry but cannot do anything about it. Then I decided to contact the dealership manager but got no response from him. More
Purchased 2006 Hyundai Elantra from Rohrich Toyota 12 days ago. Window sticker indicated that it had anti-theft system. It is inoperable-we were not given remote. In this car, anti-theft does not engag days ago. Window sticker indicated that it had anti-theft system. It is inoperable-we were not given remote. In this car, anti-theft does not engage when you turn off car as it did in my previous car. Got a letter from Mike which included the sentence " It is our sincere desire that you are Completely Satisfied (their emphasis) with your new vehicle and the service you received from us". Instructed to call with questions. Called and explained the situation. Mike was to discuss with someone and get back to us. We called him again and were told they would not supply remote. Information on line indicates remote has to be programmed by dealership. Called local dealer- price for remote and programming is roughly $120.00. Mike said to speak with Doug the used car manager We did; he will not supply remote and said "technically, it has anti theft system". I say technically, maybe not, as they could not have tested it without the remote! Will never purchase a car from Rohrich again. More
bait and switch on the price and terms of loan. the car was a piece when we looked at it too. drove 230 miles round trip to find all kinds of things wrong with it. worst expierence i've ever had at a dea was a piece when we looked at it too. drove 230 miles round trip to find all kinds of things wrong with it. worst expierence i've ever had at a dealer. never ever go to these scam artists. they come across as a classy dealer but are as scummy as the lowest used car salesman there can be. More
Staff was friendly and ready to assist with everything that was asked. They knew the product inside and out which made it very helpful when it came time to purchase a vehicle. The transaction on a whole w that was asked. They knew the product inside and out which made it very helpful when it came time to purchase a vehicle. The transaction on a whole was handled very professionally and went smoothly. I highly recommend the dealership for new and used sales. I will definetly recommend to family and friends. More
I got the best price and the best service.....the whole staff is excellent. It was the smoothest transaction I ever had! I wanted to lease a new Rav4, i shoped many other dealerships, most were hardly know staff is excellent. It was the smoothest transaction I ever had! I wanted to lease a new Rav4, i shoped many other dealerships, most were hardly knowledgable, about the car let alone the lease program I was looking for. You want to deal with a professional when you are making the second largest purchase you will make in your life.....thats what I got from Rohrich. I wouldnt buy anywhere else! More
Needed service on vehicle, was impressed with entire staff at dealership, everyone very helpful and friendly in the service department kept me updated during the process. When service completed even wa staff at dealership, everyone very helpful and friendly in the service department kept me updated during the process. When service completed even washed vehicle! First time visit...will not be the last. More
Very professional courteous and considerate, very knowledgeable from sales to finance. I definetely would recomend this dealership and staff to anyone looking for their new toyota. Thank you for an e knowledgeable from sales to finance. I definetely would recomend this dealership and staff to anyone looking for their new toyota. Thank you for an excellent experience, job well done! Also a great inventory to choose from. More