Rohrich Cadillac

Great customer service from Kelly Krall the moment I walked in the dealership. She arranged to pick me up at the Rohrich Honda dealer where I dropped off my leased Honda Accord and had the Caddy ready walked in the dealership. She arranged to pick me up at the Rohrich Honda dealer where I dropped off my leased Honda Accord and had the Caddy ready for me drive way when I arrived. She went over the features in detail. Chuck Lucci treated me like one of the family. Stuart Hoffman More

I am in my early 60's and have purchased many cars over the years both new and used. My salesman, Tony Cardone was very helpful, knowledgable and friendly. he deserves the ratins shown above. This was prob the years both new and used. My salesman, Tony Cardone was very helpful, knowledgable and friendly. he deserves the ratins shown above. This was probably my most pleasant car buying experience and the price was fair. Nick Costantino More

As we have been working with Ken Goldberg for many years, As we have been working with Ken Goldberg for many years, through many cars, it is obvious that we are very pleased and fortunate to work with him. As we have been working with Ken Goldberg for many years, through many cars, it is obvious that we are very pleased and fortunate to work with him. Not only is he a consummate sales associate, he is a wonderful person. He continues to amaze us with his attentiveness and genuine concern that we are not only satisfied, but comfortable and thrilled with each new purchase. He has turned "car shopping" from a dreaded necessity, into an enjoyable experience for us. Kens relationship with us does not end with the sale. He continues to communicate and assures impeccable service any time the car needs attention. Thank you Ken!!! Susan & Leo McCafferty More

Mr. Cardone was very professional, polite,cooperative and patient. I recommend everyone to visit him for a new or used car. Great customer service and we are extremely satisfied with the vehicle we purchased patient. I recommend everyone to visit him for a new or used car. Great customer service and we are extremely satisfied with the vehicle we purchased. Mr. Cardone is someone we can trust and that's extremely important because I intend to own a cadillac for the rest of my life, and it's nice to know that I can go back to Tony to get my next vehicle. Sincerely, Joe and Cristy Ferraro More

We recently purchased a used vehicle from Rohrich Cadillac and had the pleasure of working with Lou Cangelier. I'm not a fan of car shopping, because most salesman are high pressure. We did not feel Cadillac and had the pleasure of working with Lou Cangelier. I'm not a fan of car shopping, because most salesman are high pressure. We did not feel this at all with Lou. He was extremely helpful and promptly responded to any emails I sent. He also worked with us to get a price that we felt comfortable with. There was 1 concern that we had, but Lou managed to fix that without delay. We were pleasantly surprised how quickly it was taken care of which went above our expectations. Thanks Lou for a very non stressful car buying experience! We will definitely recommend Rohrich to others. More

This is our 3rd purchase from Rohrich and Kelly (in the past two years - and 2 of them have occurred in the last 4 months); and if the service was not outstanding, I can assure anyone reading this, that I past two years - and 2 of them have occurred in the last 4 months); and if the service was not outstanding, I can assure anyone reading this, that I most definetly would have gone to another dealership. Any time, we need service on the vehicles, the Rohrich team has been "Johnny on the Spot" and have met our needs. In addition to those marked, we have worked with the General Manager, Chuck Lucci, Sr., and he has been exceptional to work with. Everyone is friendly and wanted to ensure our needs were met. There were no pressure sales or any type of push to one model versus another. Not one time did anyone ever ask me the standard sales pitch of: "How much do you want to spend a month?" As a seasoned buyer, that would have been insulting because I am familiar with the manipulation process that unreputable dealers do to achieve that "magic number". If it had been asked, quite frankly, I would of walked out of the dealership. The sales approach that we experienced was a simple: "What are you looking for in a car, and we'll find it" Very Refreshing! More

My wife and I knew what we wanted in a Used Car purchase and Rohrich had the perfect match for us. Lou went out of his way to help us without any pressure. He answered all our questions and made the entir and Rohrich had the perfect match for us. Lou went out of his way to help us without any pressure. He answered all our questions and made the entire process seamless. At one point a couple of weeks after our purchase, our XM radio service (provided free by Rohrich for the first three months) was mistakenly discontinued by Sirius. I called Lou and within an hour the service was turned back on. His customer service skills are an excellent example for others to follow. More

This was my first luxury car purchase. Mr. Goldberg made my experience a great one. I felt no pressure and I feel he gave me the best price possible. The customer service available to me is outstanding. Thi my experience a great one. I felt no pressure and I feel he gave me the best price possible. The customer service available to me is outstanding. This was the best car buying experience I've ever experienced. More

No Hassle at all!!! In and out quickly which I needed because I was shopping with a toddler. Lou gave me a great trade in price and he honored the sticker price eventhough the Internet price was differen because I was shopping with a toddler. Lou gave me a great trade in price and he honored the sticker price eventhough the Internet price was different. Very satisfied. Will come back to work with lou again More

Rohrich Cadillac was absolutely wonderful from the minute I walked into the Dealership. I was referred by a family member to go to Rohrich. Ken Goldberg was the Sales Consultant that helped me purchase my br I walked into the Dealership. I was referred by a family member to go to Rohrich. Ken Goldberg was the Sales Consultant that helped me purchase my brand new Cadillac XTS. When I arrived, I did not know which Cadillac I would be interested in. Ken and I sat down and talked about the XTS, CTS, and SRX. Ken was very thorough in explaining the differences among the cars. He actually listened to me when I amswered his questions. I knew I wanted a car that was technology driven and looked sharp. Based upon our conversation Ken suggested the XTS. He did not force any car on me. We still looked at all 3 cars so I could compare. Once I decided on the XTS we talked about all the options/packages available. Ken didn't stop there, he actually took me to see the cars he had so I could see the colors on the actual car. After Ken showed me the White Diamond Platinum XTS I was sold! The car was beautiful and had technolgy and performance. During the whole process Ken was wonderful. He answered all questions and really explained and demonstrated the car to me. He was polite, respectful and by far one the best Sales Consultants I have ever come across. He was not in a rush to get me out the door. He made sure I was 110% satisified and comfortable with everything. I cannot say enough good things about how well I was treated. I have actually left dealerships before because the Sales Consultant was rude and pushy. I also liked the fact that the General Manager, Chuck Lucci, came over to introduce himself and stopped over again to thnak me for purchasing the car. I would also like to point out that the GM was available and visible all day, not hiding in his office. This means alot to me as a customer. To sum it all up: My experience was wonderful and I completely forgot that I was at a car dealership. Ken was fantastic and I will recommend and refer people to him anytime! Probably in about 4 months my other car will be getting replaced and I will be going back to see Ken for an SRX! Rohrich Cadillac has far exceeded my expectations and they have gained a customer for life. More