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Rohrich Cadillac

Pittsburgh, PA

4.4
254 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 254 reviews

February 17, 2013

I have now purchased two cars from Ken Goldberg. Ken was the main reason I returned to Rohrich to buy my second Cadillac. I never get a hard sell from him and he is always there after the sale. He always c More

by jamesjperino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Mike Engelhardt
January 22, 2013

Ken Goldberg and Rohrich offered us a deal no other dealer could compete with. They were accommodating and gave us time to make a decision. After the deal, Ken continues to assist with tech support/que More

by JNPao
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg
Feb 08, 2013 -

Rohrich Cadillac responded

On behalf of our dealership I sincerely thank you for taking the time to write such kind words about our sales team. Our team strives to create a positive buying experience for every customer. They will be very happy to hear that they were successful in that endeavor. Congrats on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Sincerely, Chuck Lucci Sr. | General Manager | clucci@rohrich.com

January 15, 2013

Tony was great to work with, he explained everything and answered all of our questions. The only complaint I'd have was he forgot to contact my insurance company as he not only told me, but the lady in th More

by jimdeb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cardone
Jan 15, 2013 -

Rohrich Cadillac responded

I'd like to start off by thanking you for taking the time to leave this thoughtful review of your recent experience at our dealership. I am glad Tony was able to thoroughly explain everything and answer all of your questions. Our entire team strives to provide customers, like you, with an understanding environment where goals and objectives are accomplished and surpassed. If you ever have any follow-up questions or concerns, please do not hesitate to call or stop by the dealership. Until then, I invite you to follow us on Facebook and Twitter where you can find all of the latest deals, specials and offers here at the dealership. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

Feb 08, 2013 -

Rohrich Cadillac responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to ask or come in if you have any further questions or needs. Also visit our Facebook and Twitter pages to sign up for great incentives and offers.

January 08, 2013

This is the third car we have purchased from Rohrich Cadillac and we have also purchased a Chevy truck from this same dealer. We have had work done through their collision department. Each and every per More

by Robert D. Worstell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg
January 06, 2013

Chuck Lucci Jr is by far the best salesperson to deal with at Rohrich - he makes the entire process a partnership and stress-free. This is the second car I have leased through Chuck and I know it will n More

by DebDonley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr
January 06, 2013

My husband and I were stopped in to look at a car that we saw on-line, Lou was extremely helpful and friendly. He showed us a couple of cars and took into consideration our needs as a family. When we went b More

by Brendav0114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vietmeier, Lou Cangelier
January 01, 2013

I was very pleased with the friendly and professional treatment I received from Ken Goldberg when I was purchasing a Cadillac CTS in May of 2010. I did not hesitate to contact Ken for advice recently w More

by NLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Ken Goldberg
Jan 02, 2013 -

Rohrich Cadillac responded

We really appreciate you taking the time to leave feedback for our dealership. It’s nice to hear we were able to give you such a great shopping experience for both of your Cadillac CTS purchases. Ken is a valuable asset to our sales team. I’m glad our dedication to quality customer service has made you a long-time customer. We value your business and look forward to working with you in the future! Please don’t hesitate to let us know if you need additional help or have any questions. Enjoy your new CTS and don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

December 20, 2012

I have had nothing but good friendly relations with Ken. He has been more then helpful with every aspect of buying this new Cadillac. He has called several times before and after the vehicle purchase to inq More

by davewalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg
Dec 21, 2012 -

Rohrich Cadillac responded

Dave, thank you for leaving us with this great review. Customer service is our number one priority, so we make every effort to be there for our clients before, during, and after each sale. It appears that Ken has done just that, and we would like to sincerely thank you for recognizing this. Please be sure to find us on Facebook and Twitter for the latest industry news and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

December 12, 2012

Chuck was a awsome person to talk to. He helped me any way he could and exceeded that. I tell everyone I can what a wonderful place Rohrich is and how happy I am. Thank You. More

by skowron1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr., Chuck Lucci Jr
Dec 13, 2012 -

Rohrich Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that your expectations were surpassed. On behalf of the entire Rohrich Cadillac team, thank you for your very valued business! Please let us know if there is anything else we can assist you with, and be sure to find us on Facebook and Twitter. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

December 10, 2012

I have been dealing with Rohrich Cadillac and Kelly Krall for 3 years now and am on my second lease with them. They are always working for my best interest and tried as hard as they could to get me the best More

by ginalingerfelt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall
Dec 11, 2012 -

Rohrich Cadillac responded

Ms. Lingerfelt, thank you so much for your review. Its wonderful to hear that you could count on Rohrich for the past 3 years, and we are very appreciative of your business. We wish you the best with your SRX and look forward to your next visit. Please be sure to find us on Facebook and Twitter for our online offers and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

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