
Rohrich Cadillac
Pittsburgh, PA
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Seamless shopping & buying experience. Kevin Marn was easy to work with, showed me all the vehicle features, was zero pressure and genuinely made me feel very comfortable. He truly wanted me to find the easy to work with, showed me all the vehicle features, was zero pressure and genuinely made me feel very comfortable. He truly wanted me to find the right car for me, not just make a sale. Highly recommended Rohrich Cadillac. More
We have not purchased a new car since 2010. We were shocked by how pleasant this experience was. No pressure, first class the entire time. Left us wondering what we were missing. Kelly Krall listene shocked by how pleasant this experience was. No pressure, first class the entire time. Left us wondering what we were missing. Kelly Krall listened to our list of "must haves", and paired us with the correct XT5. Just a great experience. Kelly was outstanding. Cindy Cohen did a great job explaining the financial agreement and was very efficient. First class the entire way... More
I couldn't possibly be more pleased with the patience, overall knowledge, and commitment the entire dealership displayed during our many interactions with Rohrich Cadillac. We found ourselves in a positi overall knowledge, and commitment the entire dealership displayed during our many interactions with Rohrich Cadillac. We found ourselves in a position where we had not planned to purchase a vehicle, but due to unforeseen circumstances, the necessity for one was there. The communication from Jim McCoullough and Chuck Lucci, Jr. was incredibly timely and they calmly gave us guidance which was a custom fit for our needs. Even as they presented options, they never tried to up-sale anything. Their follow-up and accommodation were extremely thorough. Making a purchase mostly via a virtual experience can be a bit intimidating. The team offered an extensive number of good quality pictures, unlimited consultation, and accommodated us by making a video of the vehicle to further give us a better visual of what to expect when we arrived. Instead of this being a stressful transaction it ended up being an incredibly pleasant experience. They never deviated from what they said they would do. This was a key factor for my wife and me, as the transparency and candidness never digressed. Once Chuck took over he was able to facilitate a great deal of the process before our arrival as he considered that we were driving 5 hours to the dealership and returning home on the same day. Once we arrived at the dealership location the experience was even better. Chuck was able to walk us through the process and met all of our expectations. Michael Ruane was equally helpful and a source of beneficial information. This is a dealership that has perfected its craft and makes its clients feel like family instead of a number. I will definitely continue to promote Rohrich Cadillac. More
We would only buy a cadillac from Rohrich. We like to deal with Chuck Lucci Jr. as our salesman. He is friendly and courteous. Rohrich has a reputation of quality and excellence. deal with Chuck Lucci Jr. as our salesman. He is friendly and courteous. Rohrich has a reputation of quality and excellence. More
Many thanks to all at Rohrich's for all they did to assist me on the purchase of my new Cadillac CT5. Lou Cangelier is tops: patient and went the extra mile to answer all my questions and fix the few p assist me on the purchase of my new Cadillac CT5. Lou Cangelier is tops: patient and went the extra mile to answer all my questions and fix the few problems that I noticed on delivery. The entire staff treats you like family. First class all the way! "Cadillac makes the car; Rorhrich's makes the difference! More
Prompt professional service at a competitive cost. Thank You to Gill Porr for patiently addressing all my concerns and keeping me advised as work progressed. You to Gill Porr for patiently addressing all my concerns and keeping me advised as work progressed. More
Very professional and great one on one service skills....service was quick and efficient as well as personable!! The team works well together as well skills....service was quick and efficient as well as personable!! The team works well together as well More
Rohrich is the only place to buy. Our family has been with the Rohrich family for years. We wouldn’t go anywhere else. The sales and service cannot be beat. Everyone is very knowledgeable and we are tre with the Rohrich family for years. We wouldn’t go anywhere else. The sales and service cannot be beat. Everyone is very knowledgeable and we are treated as though we are their only customer. We highly recommend Rohrich to everyone who is interested in buying a quality product from the best in the business. More
Your agreement to pick up my car, leave me a loaner, and bring my car back, was exceptional, especially in these pandemic times. Thank you, thank you, thank you. bring my car back, was exceptional, especially in these pandemic times. Thank you, thank you, thank you. More