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Rohrich Cadillac

Pittsburgh, PA

4.2
256 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 256 reviews

July 07, 2021

Seamless shopping & buying experience. Kevin Marn was easy to work with, showed me all the vehicle features, was zero pressure and genuinely made me feel very comfortable. He truly wanted me to find the More

by sbraden513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marn
Jul 09, 2021 -

Rohrich Cadillac responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Rohrich Cadillac. Thank you so much for your business and please let us know if there's anything else we can do for you. Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

April 30, 2021

We have not purchased a new car since 2010. We were shocked by how pleasant this experience was. No pressure, first class the entire time. Left us wondering what we were missing. Kelly Krall listene More

by dlgrove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Cohen, Kelly Krall
May 04, 2021 -

Rohrich Cadillac responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

April 06, 2021

I couldn't possibly be more pleased with the patience, overall knowledge, and commitment the entire dealership displayed during our many interactions with Rohrich Cadillac. We found ourselves in a positi More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McCoullough, Michael Ruane, Chuck Lucci Jr
Apr 08, 2021 -

Rohrich Cadillac responded

Thank you so much for the nice review, JC! We really appreciate this feedback and I'll be certain to share your compliments with Jim and Chuck. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

March 18, 2021

We would only buy a cadillac from Rohrich. We like to deal with Chuck Lucci Jr. as our salesman. He is friendly and courteous. Rohrich has a reputation of quality and excellence. More

by jcrdlr89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr, Dave Fossick, Mike Engelhardt, Gill Porr
Mar 22, 2021 -

Rohrich Cadillac responded

Hi and thanks for the great feedback! We're very happy that Chuck was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

March 17, 2021

Many thanks to all at Rohrich's for all they did to assist me on the purchase of my new Cadillac CT5. Lou Cangelier is tops: patient and went the extra mile to answer all my questions and fix the few p More

by psantore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rohrich, Chuck Lucci, Sr., Mark Rosenstein, Jim Stimple, all top-notch!, Chuck Lucci Jr, Lou Cangelier
Mar 19, 2021 -

Rohrich Cadillac responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

March 16, 2021

Prompt professional service at a competitive cost. Thank You to Gill Porr for patiently addressing all my concerns and keeping me advised as work progressed. More

by just250084
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gill Porr
Apr 22, 2021 -

Rohrich Cadillac responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Jim Schwartz, Service Manager, jschwartz@rohrich.com

March 03, 2021

Very professional and great one on one service skills....service was quick and efficient as well as personable!! The team works well together as well More

by cirvin8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gill Porr
Apr 22, 2021 -

Rohrich Cadillac responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Jim Schwartz, Service Manager, jschwartz@rohrich.com

January 03, 2021

Rohrich is the only place to buy. Our family has been with the Rohrich family for years. We wouldn’t go anywhere else. The sales and service cannot be beat. Everyone is very knowledgeable and we are tre More

by cathygonot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, to be honest everyone we’ve ever talked to, Lou Cangelier, Dave Fossick
December 22, 2020

Your agreement to pick up my car, leave me a loaner, and bring my car back, was exceptional, especially in these pandemic times. Thank you, thank you, thank you. More

by Joe
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was the woman who set up the appointment.
December 04, 2020

I appreciated the effort made to get me the exact vehicle I was looking for and the kindness and welcoming atmosphere of by everyone involved More

by Frank Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall
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