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Rohrich Cadillac
Pittsburgh, PA
254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 254 reviews
April 06, 2021
I couldn't possibly be more pleased with the patience, overall knowledge, and commitment the entire dealership displayed during our many interactions with Rohrich Cadillac. We found ourselves in a positi overall knowledge, and commitment the entire dealership displayed during our many interactions with Rohrich Cadillac. We found ourselves in a position where we had not planned to purchase a vehicle, but due to unforeseen circumstances, the necessity for one was there. The communication from Jim McCoullough and Chuck Lucci, Jr. was incredibly timely and they calmly gave us guidance which was a custom fit for our needs. Even as they presented options, they never tried to up-sale anything. Their follow-up and accommodation were extremely thorough. Making a purchase mostly via a virtual experience can be a bit intimidating. The team offered an extensive number of good quality pictures, unlimited consultation, and accommodated us by making a video of the vehicle to further give us a better visual of what to expect when we arrived. Instead of this being a stressful transaction it ended up being an incredibly pleasant experience. They never deviated from what they said they would do. This was a key factor for my wife and me, as the transparency and candidness never digressed. Once Chuck took over he was able to facilitate a great deal of the process before our arrival as he considered that we were driving 5 hours to the dealership and returning home on the same day. Once we arrived at the dealership location the experience was even better. Chuck was able to walk us through the process and met all of our expectations. Michael Ruane was equally helpful and a source of beneficial information. This is a dealership that has perfected its craft and makes its clients feel like family instead of a number. I will definitely continue to promote Rohrich Cadillac. More
by jc
Employees Worked With
Jim McCoullough, Michael Ruane, Chuck Lucci Jr
March 18, 2021
We would only buy a cadillac from Rohrich. We like to deal with Chuck Lucci Jr. as our salesman. He is friendly and courteous. Rohrich has a reputation of quality and excellence. deal with Chuck Lucci Jr. as our salesman. He is friendly and courteous. Rohrich has a reputation of quality and excellence. More
by jcrdlr89
Employees Worked With
Chuck Lucci Jr, Dave Fossick, Mike Engelhardt, Gill Porr
March 17, 2021
Many thanks to all at Rohrich's for all they did to assist me on the purchase of my new Cadillac CT5. Lou Cangelier is tops: patient and went the extra mile to answer all my questions and fix the few p assist me on the purchase of my new Cadillac CT5. Lou Cangelier is tops: patient and went the extra mile to answer all my questions and fix the few problems that I noticed on delivery. The entire staff treats you like family. First class all the way! "Cadillac makes the car; Rorhrich's makes the difference! More
by psantore
Employees Worked With
Tom Rohrich, Chuck Lucci, Sr., Mark Rosenstein, Jim Stimple, all top-notch!, Chuck Lucci Jr, Lou Cangelier
March 16, 2021
Prompt professional service at a competitive cost. Thank You to Gill Porr for patiently addressing all my concerns and keeping me advised as work progressed. You to Gill Porr for patiently addressing all my concerns and keeping me advised as work progressed. More
by just250084
Employees Worked With
Gill Porr
March 03, 2021
Very professional and great one on one service skills....service was quick and efficient as well as personable!! The team works well together as well skills....service was quick and efficient as well as personable!! The team works well together as well More
by cirvin8
Employees Worked With
Gill Porr
January 03, 2021
Rohrich is the only place to buy. Our family has been with the Rohrich family for years. We wouldn’t go anywhere else. The sales and service cannot be beat. Everyone is very knowledgeable and we are tre with the Rohrich family for years. We wouldn’t go anywhere else. The sales and service cannot be beat. Everyone is very knowledgeable and we are treated as though we are their only customer. We highly recommend Rohrich to everyone who is interested in buying a quality product from the best in the business. More
by cathygonot
Employees Worked With
Mark, to be honest everyone we’ve ever talked to, Lou Cangelier, Dave Fossick
December 22, 2020
Your agreement to pick up my car, leave me a loaner, and bring my car back, was exceptional, especially in these pandemic times. Thank you, thank you, thank you. bring my car back, was exceptional, especially in these pandemic times. Thank you, thank you, thank you. More
by Joe
Employees Worked With
It was the woman who set up the appointment.
December 03, 2020
Great service, from the helpful young lady that greeted us, to the gentleman that helped us sign all the paperwork and especially our salesman Chuck Lucci, Jr. Chuck was great, no pressure, no stress and k us, to the gentleman that helped us sign all the paperwork and especially our salesman Chuck Lucci, Jr. Chuck was great, no pressure, no stress and kept us completely informed of the whole process, including the no interest loan that was available. We appreciated the time that Chuck took to go over all the new technology, that we were not familiar with. This is the second Cadillac that I purchased from Rohrich and Chuck and would highly recommend both to anyone who is interested in purchasing a quality car. More
by TonyC
Employees Worked With
Chuck Lucci Jr, Dave Fossick
October 23, 2020
in addition to having the state inpection and oil change, I identified another problem with the car which was quickly identified and corrected. We always receive good service from Rohrich, the appointments I identified another problem with the car which was quickly identified and corrected. We always receive good service from Rohrich, the appointments are handled in a timely manner and the team members are always courteous and knowledgeable. More
by K J
Employees Worked With
Dave Fossick
