Rohrich Cadillac

I have been a customer of Rohrich Cadillac for many years; initially, I selected this dealership because of its fine reputation in the area and it was in close proximity to the elementary school of whi years; initially, I selected this dealership because of its fine reputation in the area and it was in close proximity to the elementary school of which I was the principal. I thought that this would be conducive to making arrangements for service. When I walked into the showroom, I was immeadiately greeted by Kelly Krall, a salesperson there. I was so impressed by that action for, several years earlier, I was totally ignored at another dealership. Perhaps, it was because I was a woman buying a car alone; needless to say, I walked out of the dealership. As Kelly and I talked, we determined that were neighbors, living in the same plan of homes and less than a quarter of a mile away from each other. Kelly projected a genuine interest in me, was extremely professional,and was knowledgeable about the Cadillac line of automobiles. She was so very willing to give of her time; as an example of this, we spent hours together on my last car purchase to select the color, roof compliment, wheel design and the like. I believe that Kelly's most significant and outstanding attribute is her intense interest and knowledge of her customers. As an example of this, I must add a very personable experience that I had with her. In December of 2002 I was stricken with a very unique and almost fatal bacterial infection, one that would hospitalize me for three months. On her way to and from work, Kelly would pass my home and noted that there were no tire tracks in the snow. When the Christmas season came, she realized that I had no outdoor decoration up; she knew, then, that something was "wrong." She called my school and found out what had happened. That day, she phoned me at the hospital pretending to be th major of our borough and inquiring "why" I had not put up decorations! I knew that it was Kelly right away because she has a very distinctive voice. We talked and she often called and made arrangements with my friends to "look after" my car...in my garage! What a friend! What a saleslady! I have been blessed with the ability to purchase any type of car anywhere that I wish; however, I do so from a friend, Kelly. I believe that most people know what car they wish to buy but where to buy it depends on one key facto, the salesperson. More

My dealings with Rohrich Cadillac was both friendly and yet very professional. The Sales process was very fair and my Salesmen was extremely knowledgeable with all the products.The car was delivered and th yet very professional. The Sales process was very fair and my Salesmen was extremely knowledgeable with all the products.The car was delivered and the paperwork was very complete. We were in and out of the dealership in a very short period of time. Be sure to check out the Shop area! It's cleaner than most homes. More

This is the 3rd new Cadillac that I have bought from Rohrich. They are very knowledgeable, friendly and respect your time. There are no hassles with buying a new car or with the service for years afte Rohrich. They are very knowledgeable, friendly and respect your time. There are no hassles with buying a new car or with the service for years after. There are two Cadillac dealers closer to my home, but I choose to go to Rohrich! More

This is the second cadillac that we have bought from this dealership and from the same salesman (Kevin). Their sales department and service department are very professional and very helpful. The employees dealership and from the same salesman (Kevin). Their sales department and service department are very professional and very helpful. The employees go out of their way to help as much as possible. Buying our car from this dealership was very smooth and easy. There are cadillac dealers closer to our house but the service is excellent; therefore, we drive a little further to get the excellent customer service. More