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Rohrich Cadillac

Pittsburgh, PA

4.4
254 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 254 reviews

January 10, 2012

excellent dealership all around customer service, quality salesmen, a genuine old fashion dealership that cares. We have purchased many cadillacs from this dealership and plan to purchase more More

by fabryma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie, Bernie Keane
Jan 10, 2012 -

Rohrich Cadillac responded

Thank you so much for your kind words. We would like to thank you for your continued business over the past years, and are pleased to hear that we have been able to exceed your expectations each time. Please contact us if you should need any additional assistance, and we look forward to seeing you again in the future. Don't forget to find us on Facebook and Twitter for access to exclusive online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 10, 2012

Bernie provided the most relaxing, comfortable experience we have ever had in 40 yrs! Informed, mature, courteous, professional, understanding...we will definitely return! Thank you! More

by ardengroves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane, Bernie Keane
Jan 11, 2012 -

Rohrich Cadillac responded

Thank you so much for this great feedback. We truly appreciate the compliment, and are thrilled that we could provide the best experience you've ever had at a car dealership. We hope to have earned your business in the future, where you can expect the same great level of customer service. Congratulations on your new vehicle! Don't forget to find us on Facebook and Twitter for online savings and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 10, 2012

We had a great experience with this dealership and our sales rep Kevin Marn. He was no pressure sales and took his time with us and answered all our questions. More

by Thebenders1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marn, Kevin Marn
Jan 11, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to let us know how we're doing. It is wonderful that Kevin could exceed your expectations during your last visit. We always love to hear when our clients leave as happy customers, and it seems like this was certainly the case in your instance. Congratulations on your recent purchase, and please be sure to find us on Facebook and Twitter for exclusive online specials and coupons. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 09, 2012

What a wonderful saleperson Ken Goldberg is. An asset to the company. He by far has been our best sales experience in years. He explained everything and followed up with phone calls. I would not have anyo More

by rkosuda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Ken Goldberg
Jan 10, 2012 -

Rohrich Cadillac responded

Thank you so much for taking the time to let us know how we're doing. At Rohrich Cadillac, we strive to provide the best possible service from all aspects of the sale: before, during, and after. We are thrilled that Ken could exceed your expectations and appreciate you recognizing his stellar performance. Please be sure to follow us on Facebook and Twitter to stay updated with dealership news and to receive monthly online specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 07, 2012

My experience at Rohrich and with Chuck Lucci Jr is My experience at Rohrich and with Chuck Lucci Jr is always pleasant and very friendly . I am a repeat customer with Rohrich and with Chuck Jr. There More

by tim runco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr, Chuck Lucci Jr
Jan 09, 2012 -

Rohrich Cadillac responded

Mr. Runco, thank you so much for your outstanding review. We truly appreciate all of your kind recommendations for Rohrich Cadillac and Chuck Lucci Jr. It has been a pleasure working with you and we are eager to see you again in the future. Congratulations on your recent purchase, and please feel free to contact us if we can be of any further assistance. Also, find us on Facebook and Twitter for exclusive access to online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 07, 2012

The first time I came to Rohich cadillac it was not a good experience. When Ken Goldburg and Donna Kirpsak found out how I felt they both went out of their way to show me that Rohich Cadillac could and w More

by Ray Kinser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldburg, Donna Kirpsak, Ken Goldberg
Jan 09, 2012 -

Rohrich Cadillac responded

Mr. Kinser, thank you very much for sharing this great experience with us. Customer satisfaction is a top priority among our team. We are thrilled that we could make matters right by you, and provide you with the top-notch service that we pride ourselves on. Ken and Donna will be pleased to know that you have spoken so highly of them, and we greatly appreciate you recognizing them and their commitment to customer care. Please be sure to let us know if we can be of any more assistance to you, and we invite you to find us on Facebook and Twitter for online savings and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 07, 2012

Lou was great to work with. He took his time explaining all of the features of the car and all of the benefits that come along with purchasing a Cadillac at Rohrich. More

by Sunny.kitta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Jan 09, 2012 -

Rohrich Cadillac responded

Thank you for the helpful feedback. We always value the opinions of our customers, and it is excellent to hear that Lou could be so helpful to you during your car buying experience. We wish you all the best with your new vehicle and thank you again for choosing Rohrich Cadillac! Please find us on Facebook and Twitter for exclusive online savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 06, 2012

Recently I visited the showroom of a Ford Dealership in Charleroi, PA., where I had purchased 3 pick-up trucks in the last 10 years. Not only did I have problems with the truck service I had just received More

by dkreut4584
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Jan 09, 2012 -

Rohrich Cadillac responded

Thank you so much for your extremely kind words and excellent review. Rohrich Cadillac strives to treat our customers with the utmost customer care, and we are glad that Lou could demonstrate this so successfully to you. It was a pleasure working with you and we hope to see you again in the future. Please feel free to contact us if you are in need of any additional services, and we invite you to 'like' and 'follow' us on Facebook and Twitter for additional online promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 05, 2012

At Rohrich, I have been dealing with Chuck Lucci, Jr for years. During this time, I have considered him to be a good friend who I can trust. He is an excellent salesman, who helps his customers any way he c More

by apdeamicis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr., Chuck Lucci Jr
Jan 06, 2012 -

Rohrich Cadillac responded

Mr. De Amicis, thank you so much for your kind words and outstanding review. We are thrilled to hear that you have continued to enjoy your experience with us over the years, and we are proud to have you as one of our loyal customers. Thank you for recognizing Chuck Lucci, Jr. I'm sure that he will be very flattered to know that you have spoken so highly of him. On behalf of everyone, thank you once again for your valued business, and we look forward to seeing you again. Also, please be sure to find us on Facebook and Twitter for additional specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 03, 2012

Ken Goldberg was easy to work with and very accomodating. He worked with me on price and delivery of the vehicle so that I was able to get exactly what I needed. He also was very helpful with loan informat More

by Ter516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Ken Goldberg
Jan 04, 2012 -

Rohrich Cadillac responded

On behalf of everyone here at Rohrich Cadillac, we would like to thank you for taking the time to write this excellent review. It is very encouraging to hear that our customers feel appreciated and comfortable during their car buying process, and we are thrilled to hear that Ken could exceed your expectations. Please feel free to contact us if we can be of any additional service. Congratulations on your new Cadillac! Please be sure to visit us on Facebook and Twitter for online savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

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