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Rohrich Cadillac

Pittsburgh, PA

4.4
254 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 254 reviews

February 02, 2012

I have been dealing with Rohrich Cadillac for many yrs and always found the people who work there to be helpful and respectful. Bernie Keene is my salesman and he does a good job of explaining details ab More

by kathy skyrmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keene, Bernie Keane
Feb 02, 2012 -

Rohrich Cadillac responded

Kathy, thank you very much for this wonderful review of our dealership and Bernie. We appreciate it when our customers take the time to recognize the efforts of our team, and we are very glad to hear that we have continued to exceed your expectations during your many visits. We hope to have the opportunity to work with you in the future. Congratulations on your purchase! Also, don't forget to find us on Facebook and Twitter for monthly specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 31, 2012

I already had a Cadillac and was very happy with it. I was not sure though if I was going to try a different car when my lease expired. Because of the wonderful treatment I was given by Bernie and the exc More

by jillmink27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane, Bernie Keane
Feb 01, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to let us know how we are doing. Customer feedback is very important as it helps us grow as a dealership, and we are thrilled to hear that we are performing to your standards. On behalf of everyone, thank you for choosing Rohrich Cadillac and please feel free to contact us if we can be of any further assistance. Also, please be sure to find us on Facebook and Twitter for specials, reserved exclusively for our online followers. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 30, 2012

As always, great service and friendly, treat you like family. Great in the service department that always keeps me loyal to Cadillac. Have had several dealings with Rohrich and have been very happy wit More

by cara mondzelewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Mark Rosenstein, Kelly Krall
Jan 31, 2012 -

Rohrich Cadillac responded

Ms. Mondzelewski, thank you very much for sharing this review with us. We are pleased to have you as a loyal customer, and appreciate you recognizing the efforts of our staff. We are thrilled that we have continually been able to exceed your expectations in both the service and the sales department and we hope to see you again soon. Please be sure to find us on Facebook and Twitter to stay updated in dealership news, and to receive exclusive access to online specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 29, 2012

This is about the 5th vehicle we have purchased from Bernie Keane, and as always, it was a pleasure dealing with him. He is no pressure and makes the purchase process very simple. He is very easy to d More

by xrcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane, Bernie Keane
Jan 30, 2012 -

Rohrich Cadillac responded

Thank you so much for your wonderful review! Our customer feedback is very important to us so thank you for taking the time to let us know how we're doing. We are absolutely thrilled that Bernie and Mike could continually make your experience a positive one, and we would like to sincerely thank you for your loyal business over the years. As always, we would love to see you back for your next Cadillac purchase. Feel free to contact us and we look forward to working with you again! Also, don't forget to find us on Facebook and Twitter for online coupons and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 26, 2012

I've been dealing with Rohrich Cadillac for approximately 20 years. Two main reasons are: the salesperson I deal with (Lou Cangelier), and the quality of the used cars I've purchased. Lou is someone I depe More

by Robert Marshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Jan 27, 2012 -

Rohrich Cadillac responded

Robert, thank you so much for your truly flattering review. It means a great deal to us when our customers take the time to recognize one of our own. I'm confident that Lou will be touched to hear that you have spoken so highly of him, and we are delighted that he could provide an exceptional experience for you. We would love to have the opportunity to work with you in the future, and warmly invite you to join us on Facebook and Twitter for online savings and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 23, 2012

I have been dealing with Lou for many years for both used and new cars and he has always helped me find the right car. Give the man a raise he is a great salesman. Al Douiglas More

by adoug37
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Jan 23, 2012 -

Rohrich Cadillac responded

Thank you so much for your very kind review. I'm sure that Lou will be flattered to know that you have spoken so highly of him. We are thrilled that he has been able to provide such outstanding service to you over the years, and we truly appreciate you recognizing this. Thank you for choosing Rohrich Cadillac, and we look forward to working with you again. We would like to invite you to 'like' and 'follow' us on Facebook and Twitter to stay updated with dealership news and to receive special online promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 20, 2012

Gave us the vehicle to test drive for the entire weekend. Prepared all paperwork prior to our picking up the vehicle, so the paperwork signing was done in approximately 15 minutes. Absolutely no pressure s More

by cksjls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marn, Kevin Marn
Jan 23, 2012 -

Rohrich Cadillac responded

Thank you for your excellent feedback. At Rohrich Cadillac, we always aim to serve our customers with a quick, no hassle approach. We are very pleased that you received such excellent service during your visit. We would love to assist you for your next automotive need, so please feel free to contact us if we can be of any additional service. Also, don't forget to find us on Facebook and Twitter for exclusive online coupons and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 19, 2012

Kevin was extremely helpful to us and knowledgable of the car. He was not pushy and actually helped to guide us through the process versus only looking to make a sale. We have purchased numerous higher-end v More

by swaney0423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin marn, Kevin Marn
Jan 19, 2012 -

Rohrich Cadillac responded

Thank you for your very kind words and for posting this wonderful review. We value customer satisfaction so it is wonderful that Kevin and the rest of the team could provide an exceptional experience for you. Please feel free to contact us in the future if you have any other automotive needs, and we wish you all the best with your new purchase. Please be sure to follow us on Facebook and Twitter for online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 18, 2012

This is the second Cadillac CTS that I have purchased from Rohrich Cadillac from Chuck Lucci Jr. Chuck is excellent at his job. The customer service that I received in the past and continue to receive More

by Caymanislands1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr., Chuck Lucci Jr
Jan 18, 2012 -

Rohrich Cadillac responded

Thank you so much for taking the time to let us know how we're doing. We are extremely pleased to hear that Chuck Lucci Jr. and the rest of the team could exceed your expectations during your visit and that you left as a satisfied customer. Congratulations on your purchase and we would love the opportunity to work with you in the future. Please find us on Facebook and Twitter for monthly specials and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 11, 2012

We had a great experience. Will look to rohrich for my next cadillac. They made it so easy when we arriived from our trip from Cleveland all of the paperwork was ready. As well as the car. More

by Betsjo82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony cardone, Tony Cardone
Jan 12, 2012 -

Rohrich Cadillac responded

Thank you for your great feedback. We are very pleased to hear that you were satisfied with your experience at Rohrich Cadillac and we are thrilled to hear that you will look to us for future auto needs. We always try to provide our customers with a simple car buying experience and it seems like we have achieved this goal with you. Please contact us if we can be of any more assistance, and be sure to find us on Facebook and Twitter for online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

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