Back

Rohrich Cadillac

Pittsburgh, PA

4.2
256 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

Directions

By Type

Showing 256 reviews

February 05, 2012

I've known Kelly Krawl for many years. I worked with her when she was at Boyle and Lane Cadillac and then on to Rorich Cadillac. Kelly is a straight shooter. She tells you like it is and you can be assure More

by g.mieze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krawl, Kelly Krall
Feb 06, 2012 -

Rohrich Cadillac responded

Thank you so much for your kind words about Kelly. She is certainly dedicated to giving our customers a completely personalized and unique experience, as you have seen first hand. We are always delighted when our outstanding staff can demonstrate our values so well to our customers, and we thank you very much for recognizing this. Please feel free to stop in and see us again, and be sure to find us on Facebook and Twitter for online savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 04, 2012

Kelly Krall at Rohrich Cadillac was extremely knowledgeable, pleasant and efficient, regarding the lease of my new Cadillac. I'm a busy professional, and Kelly handled everyhing over the phone a More

by debrahstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Kelly Krall
Feb 06, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to write this excellent review of our dealership. We are very pleased that you found the process fast, efficient and friendly in each department that you encountered. We strive for 100% customer satisfaction and we are thrilled that we have me this goal with you. Please find us on Facebook and Twitter for dealership promotions and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 02, 2012

I have been dealing with Rohrich Cadillac for many yrs and always found the people who work there to be helpful and respectful. Bernie Keene is my salesman and he does a good job of explaining details ab More

by kathy skyrmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keene, Bernie Keane
Feb 02, 2012 -

Rohrich Cadillac responded

Kathy, thank you very much for this wonderful review of our dealership and Bernie. We appreciate it when our customers take the time to recognize the efforts of our team, and we are very glad to hear that we have continued to exceed your expectations during your many visits. We hope to have the opportunity to work with you in the future. Congratulations on your purchase! Also, don't forget to find us on Facebook and Twitter for monthly specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 31, 2012

I already had a Cadillac and was very happy with it. I was not sure though if I was going to try a different car when my lease expired. Because of the wonderful treatment I was given by Bernie and the exc More

by jillmink27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane, Bernie Keane
Feb 01, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to let us know how we are doing. Customer feedback is very important as it helps us grow as a dealership, and we are thrilled to hear that we are performing to your standards. On behalf of everyone, thank you for choosing Rohrich Cadillac and please feel free to contact us if we can be of any further assistance. Also, please be sure to find us on Facebook and Twitter for specials, reserved exclusively for our online followers. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 30, 2012

As always, great service and friendly, treat you like family. Great in the service department that always keeps me loyal to Cadillac. Have had several dealings with Rohrich and have been very happy wit More

by cara mondzelewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Mark Rosenstein, Kelly Krall
Jan 31, 2012 -

Rohrich Cadillac responded

Ms. Mondzelewski, thank you very much for sharing this review with us. We are pleased to have you as a loyal customer, and appreciate you recognizing the efforts of our staff. We are thrilled that we have continually been able to exceed your expectations in both the service and the sales department and we hope to see you again soon. Please be sure to find us on Facebook and Twitter to stay updated in dealership news, and to receive exclusive access to online specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 29, 2012

This is about the 5th vehicle we have purchased from Bernie Keane, and as always, it was a pleasure dealing with him. He is no pressure and makes the purchase process very simple. He is very easy to d More

by xrcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane, Bernie Keane
Jan 30, 2012 -

Rohrich Cadillac responded

Thank you so much for your wonderful review! Our customer feedback is very important to us so thank you for taking the time to let us know how we're doing. We are absolutely thrilled that Bernie and Mike could continually make your experience a positive one, and we would like to sincerely thank you for your loyal business over the years. As always, we would love to see you back for your next Cadillac purchase. Feel free to contact us and we look forward to working with you again! Also, don't forget to find us on Facebook and Twitter for online coupons and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 26, 2012

I've been dealing with Rohrich Cadillac for approximately 20 years. Two main reasons are: the salesperson I deal with (Lou Cangelier), and the quality of the used cars I've purchased. Lou is someone I depe More

by Robert Marshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Jan 27, 2012 -

Rohrich Cadillac responded

Robert, thank you so much for your truly flattering review. It means a great deal to us when our customers take the time to recognize one of our own. I'm confident that Lou will be touched to hear that you have spoken so highly of him, and we are delighted that he could provide an exceptional experience for you. We would love to have the opportunity to work with you in the future, and warmly invite you to join us on Facebook and Twitter for online savings and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 23, 2012

I have been dealing with Lou for many years for both used and new cars and he has always helped me find the right car. Give the man a raise he is a great salesman. Al Douiglas More

by adoug37
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Jan 23, 2012 -

Rohrich Cadillac responded

Thank you so much for your very kind review. I'm sure that Lou will be flattered to know that you have spoken so highly of him. We are thrilled that he has been able to provide such outstanding service to you over the years, and we truly appreciate you recognizing this. Thank you for choosing Rohrich Cadillac, and we look forward to working with you again. We would like to invite you to 'like' and 'follow' us on Facebook and Twitter to stay updated with dealership news and to receive special online promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 20, 2012

Gave us the vehicle to test drive for the entire weekend. Prepared all paperwork prior to our picking up the vehicle, so the paperwork signing was done in approximately 15 minutes. Absolutely no pressure s More

by cksjls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marn, Kevin Marn
Jan 23, 2012 -

Rohrich Cadillac responded

Thank you for your excellent feedback. At Rohrich Cadillac, we always aim to serve our customers with a quick, no hassle approach. We are very pleased that you received such excellent service during your visit. We would love to assist you for your next automotive need, so please feel free to contact us if we can be of any additional service. Also, don't forget to find us on Facebook and Twitter for exclusive online coupons and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 19, 2012

Kevin was extremely helpful to us and knowledgable of the car. He was not pushy and actually helped to guide us through the process versus only looking to make a sale. We have purchased numerous higher-end v More

by swaney0423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin marn, Kevin Marn
Jan 19, 2012 -

Rohrich Cadillac responded

Thank you for your very kind words and for posting this wonderful review. We value customer satisfaction so it is wonderful that Kevin and the rest of the team could provide an exceptional experience for you. Please feel free to contact us in the future if you have any other automotive needs, and we wish you all the best with your new purchase. Please be sure to follow us on Facebook and Twitter for online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

...
19
...