
Rohrich Cadillac
Pittsburgh, PA
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I've known Kelly Krawl for many years. I worked with her when she was at Boyle and Lane Cadillac and then on to Rorich Cadillac. Kelly is a straight shooter. She tells you like it is and you can be assure when she was at Boyle and Lane Cadillac and then on to Rorich Cadillac. Kelly is a straight shooter. She tells you like it is and you can be assured that it is the truth. She has gone out of her way many many times to help me in different circumstances. She explains every detail of the car you are buying, and makes sure you understand everything. If there is a question she will answer every phone call. If she is with a customer you can be sure that she will return your phone call. She has even made a special trip to my residence to set up my garage door opener. I would recommend Kelly to everyone that is interested in a new car. More
Kelly Krall at Rohrich Cadillac was extremely knowledgeable, pleasant and efficient, regarding the lease of my new Cadillac. I'm a busy professional, and Kelly handled everyhing over the phone a knowledgeable, pleasant and efficient, regarding the lease of my new Cadillac. I'm a busy professional, and Kelly handled everyhing over the phone and fax. When I arrived at the Rohrich dealership to take delivery of my new Cadillac, the Business Manager was very niceand had all the paperwork prepared and organized. It didn't take very long at all to sign the contract and the other paperwork. The receptionists, who answered my phone calls, were professional and helpful, too. More
I have been dealing with Rohrich Cadillac for many yrs and always found the people who work there to be helpful and respectful. Bernie Keene is my salesman and he does a good job of explaining details ab and always found the people who work there to be helpful and respectful. Bernie Keene is my salesman and he does a good job of explaining details about the car. Also he is quick to answer my questions when I call with them. More
I already had a Cadillac and was very happy with it. I was not sure though if I was going to try a different car when my lease expired. Because of the wonderful treatment I was given by Bernie and the exc was not sure though if I was going to try a different car when my lease expired. Because of the wonderful treatment I was given by Bernie and the excellent service from the dealership, I decided to stay with Cadillac and purchase another newer model. Bernie worked very hard with us. He was very professional, very accommodating, and very thorough. I LOVE my car and loved working with Bernie. I recommend him and the dealership very much. More
As always, great service and friendly, treat you like family. Great in the service department that always keeps me loyal to Cadillac. Have had several dealings with Rohrich and have been very happy wit family. Great in the service department that always keeps me loyal to Cadillac. Have had several dealings with Rohrich and have been very happy with all employees/staff. Cara Mondzelewski More
This is about the 5th vehicle we have purchased from Bernie Keane, and as always, it was a pleasure dealing with him. He is no pressure and makes the purchase process very simple. He is very easy to d Bernie Keane, and as always, it was a pleasure dealing with him. He is no pressure and makes the purchase process very simple. He is very easy to deal with and always willing to go the extra mile to make sure everything is handled to our satisfaction. He kept us informed about the status of our order and was most flexible when it came time to take delivery. He even made sure the extra accesories that we had discussed would be in and installed prior to delivery so that we would not have to return at a later date. Bernie is the utmost professional--always courteous and pleasant. Anytime we are in the market for a new vehicle we go to Bernie. And when we need service we turn to our great service rep Mike. These two are what keeps us coming back Rohrich Cadillac time and time again. More
I've been dealing with Rohrich Cadillac for approximately 20 years. Two main reasons are: the salesperson I deal with (Lou Cangelier), and the quality of the used cars I've purchased. Lou is someone I depe 20 years. Two main reasons are: the salesperson I deal with (Lou Cangelier), and the quality of the used cars I've purchased. Lou is someone I depend on to give me reliable information. He works with you during and after purchase of your car in case there's a problem. He has gone out of his way to assure I'm satisfied, so there is no one I'd rather work with. More
I have been dealing with Lou for many years for both used and new cars and he has always helped me find the right car. Give the man a raise he is a great salesman. Al Douiglas and new cars and he has always helped me find the right car. Give the man a raise he is a great salesman. Al Douiglas More
Gave us the vehicle to test drive for the entire weekend. Prepared all paperwork prior to our picking up the vehicle, so the paperwork signing was done in approximately 15 minutes. Absolutely no pressure s Prepared all paperwork prior to our picking up the vehicle, so the paperwork signing was done in approximately 15 minutes. Absolutely no pressure sales tactics. More
Kevin was extremely helpful to us and knowledgable of the car. He was not pushy and actually helped to guide us through the process versus only looking to make a sale. We have purchased numerous higher-end v car. He was not pushy and actually helped to guide us through the process versus only looking to make a sale. We have purchased numerous higher-end vehicles in the past and this by far has been our best experience. We actually felt very good about the service we received in addition to the new car. Kevin definitely has future customers in us. More