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Rohrich Cadillac

Pittsburgh, PA

4.4
254 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 254 reviews

February 23, 2012

excellant service by both gentlemen, from the moment i came in, up to and including the final deal that we arrived at. my wife and i where very pleased. More

by jomoli211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bernie keane and chuck lucci, Bernie Keane
Feb 24, 2012 -

Rohrich Cadillac responded

Thank you so much for your kind words. Chuck and Bernie are terrific assets to our team and it is great to hear that you and your wife were impressed with their service. Please get in touch with us if we can be of any more assistance and we hope to work with you again in the future. Also, don't forget to find us on Facebook and Twitter for access to our online coupons and discounts. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 15, 2012

I compared the price of the vehicle I purchased with similar ones on-line and found that Rohrich's price was in line with such sources as Kelley Blue Book and Edmond's. I had a few requests for service More

by cadm1935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane, Bernie Keane
Feb 15, 2012 -

Rohrich Cadillac responded

Thank you very much for leaving us with this helpful review. We are glad that you found our pricing to be fair, and we appreciate you recognizing this. We aim to get our customers the best value for their dollar while providing quality customer service so your experience was right in line with our goals. Please let us know if there is anything else we can assist you with, and we hope to work with you again in the future. Also, don't forget to find us on Facebook and Twitter for online specials and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 15, 2012

I have purchased my last 4 Cadillacs from Rohrich. Very satisfied with service. Bernie, my salesman this year, was very helpful and courteous and kind. I am very impressed with Mark Rosenfield, he is ver More

by Judy Kosar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fossick, Bernie Keane, Dave Fossick
Feb 16, 2012 -

Rohrich Cadillac responded

Ms. Kosar, thank you for your kind review of our dealership and for your continued business throughout the years. We are delighted that Rohrich Cadillac could provide you with great service time and time again, and we appreciate you recognizing Bernie and Mark's efforts during your most recent visit. Please contact us if we can be of any more assistance and be sure to find us on Facebook and Twitter for monthly specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 12, 2012

WE THOUGHT KELLY WAS VERY KNOWLEDGEABLE AND WELL INFORMED ABOUT THE VEHICLE. SHE WAS VERY PATIENT IN ANSWERING ALL OUR QUESTIONS CONCERNING SAME. WE WOULD NOT HESITATE TO REFER ANYONE BUYING A VEHICLE TO HE More

by RAYANDIDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELLY KRALL, Kelly Krall
Feb 13, 2012 -

Rohrich Cadillac responded

Mr. and Mrs. Kukura, thank you so much for your wonderful review. Kelly is a great asset to our team and we are thrilled that she was able to be such a help to you during your car buying process. Our goal is to provide our customers with the very best service, and it seems like we have achieved our goal with you! Please be sure to find us on Facebook and Twitter to stay updated with dealership news and to receive online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 10, 2012

This experience was probably the easisiest and most comfortable that I have ever had with a sale representative. Lou Cangelier was very professional and immediately made me feel relaxed with his approa More

by ericravotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Feb 10, 2012 -

Rohrich Cadillac responded

Rohrich Cadillac takes pride in the way our employees treat our very valued customers, so we are simply delighted to hear that our efforts are being noticed. Thank you very much for taking the time share your experience with us, and we wish you all the best with your new vehicle. It has been our pleasure working with you and we hope we have the opportunity in the future. Please find us on Facebook and Twitter for service specials and coupons. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 09, 2012

Great experience with this dealership so far! I found the car I wanted online and called up there on a Saturday afternoon. I talked to Kelly who was very helpful and took care of most of the business aspect More

by wvupharm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Kelly Krall
Feb 10, 2012 -

Rohrich Cadillac responded

Thank you very much for sharing your great experience with us. We are thrilled that Kelly could go above and beyond for you and exhibit the excellent customer service we have become known for. If you should need any further assistance, please feel free to contact us. Thank you for choosing Rohrich Cadillac and we hope to see you back in the future. Please be sure to find us on Facebook and Twitter for online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 08, 2012

This was our first experience with Rohrich Cadillac, but it definitely won't be our last. Our salesman, Ken Goldberg was very knowledgeable and professional. He was able to find the car that I had been More

by diane b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Ken Goldberg
Feb 09, 2012 -

Rohrich Cadillac responded

Diane, thank you for this absolutely fantastic review. We strive to offer our customers a wonderful experience, from beginning to end, and it is great to hear that Ken and the rest of the team were able to live up to this standard. We are very grateful for the kind recommendations you have given our dealership, and we wish you all the best with your new vehicle. Please be sure to fund us on Facebook and Twitter for online promotions and coupons. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 07, 2012

Kelly Krall has been an excellent sales woman and a great help in the purchase of our used car. From the day we showed interest in purchasing a car, she has been nothing but helpful. She will do all types More

by emily71291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Kelly Krall
Feb 07, 2012 -

Rohrich Cadillac responded

Emily, we can't thank you enough for speaking so highly of Kelly. As you have noticed, she is an outstanding asset to our team and exhibits everything we look for in our associates. We are thrilled that Kelly and Rohrich Cadillac could continue to exceed your expectations. We also appreciate your excellent recommendations of our dealership and are very grateful for the kind words you have spread to your friends and family. We look forward to working with you in the future, and would also like to invite you to fins us on Facebook and Twitter for exclusive savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 05, 2012

I've known Kelly Krawl for many years. I worked with her when she was at Boyle and Lane Cadillac and then on to Rorich Cadillac. Kelly is a straight shooter. She tells you like it is and you can be assure More

by g.mieze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krawl, Kelly Krall
Feb 06, 2012 -

Rohrich Cadillac responded

Thank you so much for your kind words about Kelly. She is certainly dedicated to giving our customers a completely personalized and unique experience, as you have seen first hand. We are always delighted when our outstanding staff can demonstrate our values so well to our customers, and we thank you very much for recognizing this. Please feel free to stop in and see us again, and be sure to find us on Facebook and Twitter for online savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 04, 2012

Kelly Krall at Rohrich Cadillac was extremely knowledgeable, pleasant and efficient, regarding the lease of my new Cadillac. I'm a busy professional, and Kelly handled everyhing over the phone a More

by debrahstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Kelly Krall
Feb 06, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to write this excellent review of our dealership. We are very pleased that you found the process fast, efficient and friendly in each department that you encountered. We strive for 100% customer satisfaction and we are thrilled that we have me this goal with you. Please find us on Facebook and Twitter for dealership promotions and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

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