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Rohrich Cadillac

Pittsburgh, PA

4.2
251 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 251 reviews

February 12, 2012

WE THOUGHT KELLY WAS VERY KNOWLEDGEABLE AND WELL INFORMED ABOUT THE VEHICLE. SHE WAS VERY PATIENT IN ANSWERING ALL OUR QUESTIONS CONCERNING SAME. WE WOULD NOT HESITATE TO REFER ANYONE BUYING A VEHICLE TO HE More

by RAYANDIDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELLY KRALL, Kelly Krall
Feb 13, 2012 -

Rohrich Cadillac responded

Mr. and Mrs. Kukura, thank you so much for your wonderful review. Kelly is a great asset to our team and we are thrilled that she was able to be such a help to you during your car buying process. Our goal is to provide our customers with the very best service, and it seems like we have achieved our goal with you! Please be sure to find us on Facebook and Twitter to stay updated with dealership news and to receive online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 10, 2012

This experience was probably the easisiest and most comfortable that I have ever had with a sale representative. Lou Cangelier was very professional and immediately made me feel relaxed with his approa More

by ericravotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Feb 10, 2012 -

Rohrich Cadillac responded

Rohrich Cadillac takes pride in the way our employees treat our very valued customers, so we are simply delighted to hear that our efforts are being noticed. Thank you very much for taking the time share your experience with us, and we wish you all the best with your new vehicle. It has been our pleasure working with you and we hope we have the opportunity in the future. Please find us on Facebook and Twitter for service specials and coupons. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 09, 2012

Great experience with this dealership so far! I found the car I wanted online and called up there on a Saturday afternoon. I talked to Kelly who was very helpful and took care of most of the business aspect More

by wvupharm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Kelly Krall
Feb 10, 2012 -

Rohrich Cadillac responded

Thank you very much for sharing your great experience with us. We are thrilled that Kelly could go above and beyond for you and exhibit the excellent customer service we have become known for. If you should need any further assistance, please feel free to contact us. Thank you for choosing Rohrich Cadillac and we hope to see you back in the future. Please be sure to find us on Facebook and Twitter for online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 08, 2012

This was our first experience with Rohrich Cadillac, but it definitely won't be our last. Our salesman, Ken Goldberg was very knowledgeable and professional. He was able to find the car that I had been More

by diane b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Ken Goldberg
Feb 09, 2012 -

Rohrich Cadillac responded

Diane, thank you for this absolutely fantastic review. We strive to offer our customers a wonderful experience, from beginning to end, and it is great to hear that Ken and the rest of the team were able to live up to this standard. We are very grateful for the kind recommendations you have given our dealership, and we wish you all the best with your new vehicle. Please be sure to fund us on Facebook and Twitter for online promotions and coupons. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 07, 2012

Kelly Krall has been an excellent sales woman and a great help in the purchase of our used car. From the day we showed interest in purchasing a car, she has been nothing but helpful. She will do all types More

by emily71291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Kelly Krall
Feb 07, 2012 -

Rohrich Cadillac responded

Emily, we can't thank you enough for speaking so highly of Kelly. As you have noticed, she is an outstanding asset to our team and exhibits everything we look for in our associates. We are thrilled that Kelly and Rohrich Cadillac could continue to exceed your expectations. We also appreciate your excellent recommendations of our dealership and are very grateful for the kind words you have spread to your friends and family. We look forward to working with you in the future, and would also like to invite you to fins us on Facebook and Twitter for exclusive savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 05, 2012

I've known Kelly Krawl for many years. I worked with her when she was at Boyle and Lane Cadillac and then on to Rorich Cadillac. Kelly is a straight shooter. She tells you like it is and you can be assure More

by g.mieze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krawl, Kelly Krall
Feb 06, 2012 -

Rohrich Cadillac responded

Thank you so much for your kind words about Kelly. She is certainly dedicated to giving our customers a completely personalized and unique experience, as you have seen first hand. We are always delighted when our outstanding staff can demonstrate our values so well to our customers, and we thank you very much for recognizing this. Please feel free to stop in and see us again, and be sure to find us on Facebook and Twitter for online savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 04, 2012

Kelly Krall at Rohrich Cadillac was extremely knowledgeable, pleasant and efficient, regarding the lease of my new Cadillac. I'm a busy professional, and Kelly handled everyhing over the phone a More

by debrahstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Kelly Krall
Feb 06, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to write this excellent review of our dealership. We are very pleased that you found the process fast, efficient and friendly in each department that you encountered. We strive for 100% customer satisfaction and we are thrilled that we have me this goal with you. Please find us on Facebook and Twitter for dealership promotions and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 02, 2012

I have been dealing with Rohrich Cadillac for many yrs and always found the people who work there to be helpful and respectful. Bernie Keene is my salesman and he does a good job of explaining details ab More

by kathy skyrmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keene, Bernie Keane
Feb 02, 2012 -

Rohrich Cadillac responded

Kathy, thank you very much for this wonderful review of our dealership and Bernie. We appreciate it when our customers take the time to recognize the efforts of our team, and we are very glad to hear that we have continued to exceed your expectations during your many visits. We hope to have the opportunity to work with you in the future. Congratulations on your purchase! Also, don't forget to find us on Facebook and Twitter for monthly specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 31, 2012

I already had a Cadillac and was very happy with it. I was not sure though if I was going to try a different car when my lease expired. Because of the wonderful treatment I was given by Bernie and the exc More

by jillmink27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane, Bernie Keane
Feb 01, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to let us know how we are doing. Customer feedback is very important as it helps us grow as a dealership, and we are thrilled to hear that we are performing to your standards. On behalf of everyone, thank you for choosing Rohrich Cadillac and please feel free to contact us if we can be of any further assistance. Also, please be sure to find us on Facebook and Twitter for specials, reserved exclusively for our online followers. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 30, 2012

As always, great service and friendly, treat you like family. Great in the service department that always keeps me loyal to Cadillac. Have had several dealings with Rohrich and have been very happy wit More

by cara mondzelewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Mark Rosenstein, Kelly Krall
Jan 31, 2012 -

Rohrich Cadillac responded

Ms. Mondzelewski, thank you very much for sharing this review with us. We are pleased to have you as a loyal customer, and appreciate you recognizing the efforts of our staff. We are thrilled that we have continually been able to exceed your expectations in both the service and the sales department and we hope to see you again soon. Please be sure to find us on Facebook and Twitter to stay updated in dealership news, and to receive exclusive access to online specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

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