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Rohrich Cadillac

Pittsburgh, PA

4.2
251 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 251 reviews

March 19, 2012

My wife and I can not say enough about the outstanding service we have received from the entire Rohrich Dealership. First of all from the purchase of our first SRX to the troubles that we have encountered More

by Robert and Nancy Worstell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Gill Porr
Mar 20, 2012 -

Rohrich Cadillac responded

Robert and Nancy, thank you so much for leaving us with this thoughtful review. We strive to exceed the standards of typical customer service to provide our clients with a personalized car buying experience. We're thrilled that you have noticed our efforts, and we would like to thank you for recognizing Ken and Gill specifically. We wish you all the best with your new SRX and invite you to find us on Facebook and Twitter to stay updated with dealership news and to receive exclusive online savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

March 04, 2012

Bernie was very helpful discussing my fiance options and payment plans. He helped me get as close as he could within my budget. I was very pleased with his help. More

by rickowston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane, Bernie Keane
Mar 05, 2012 -

Rohrich Cadillac responded

Thank you for your very helpful feedback! Our customer's comments help us grow as a dealership, and we appreciate you taking the time to let us know how we're doing. It is wonderful to hear that Bernie's service could exceed your expectations, and we would love the chance to assist you once again in the future. Please be sure to fins us on Facebook and Twitter to gain access to our online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 29, 2012

My overall experience was perfect. The sales rep was extremely professional and very helpful. The buying process was quick and provided me with an exceptional vehicle for a reasonable price. I will mo More

by jsakmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cardone, Tony Cardone
Mar 01, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to let us know how we're doing. We love to hear from our happy customers, and we are thrilled that your experience with Tony and the rest of our team was an exceptional one. We would like to thank you for your very kind recommendations of our dealerships, and we look forward to working with you again. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 29, 2012

If you are in the market for a Cadillac, I would highly recommend Rohrich Cadillac. I have worked with Tony Cardone twice and both experiences have been excellent. Tony provides a nice low pressure approac More

by CADSRX12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cardone, Tony Cardone
Mar 01, 2012 -

Rohrich Cadillac responded

Thank you for sharing your excellent experience with us! Tony is a great member of our team and it is wonderful to hear that he could go above and beyond for you to find the perfect vehicle. Please feel free to contact us if we can be of more assistance and don't forget to find us on Facebook and Twitter to take advantage of our online specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 29, 2012

When I visited Rohrich Cadillac to inquire about a pre-owned SRX I was treated with friendliness and courtesy. At the time, I was shown a beautiful silver vehicle; however, I told Marc and Kelly that More

by dbutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rosenstein, Sales Manager and Kelly Krall, Sales Rep., Kelly Krall
Mar 01, 2012 -

Rohrich Cadillac responded

Thank you very much for your excellent review. We are thrilled to hear that our staff treated you with the outstanding customer service that you deserve. On behalf of everyone, we hope you are enjoying your new vehicle and thank you for choosing Rohrich Cadillac. Please be sure to find us on Facebook and Twitter for online specials and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 28, 2012

Tony was very attentive, knowledgable, friendly and helpful. I was unsure of the diection i wanted to go with my purchase, he listened to my concerns and answered all my questions. I will definitely re More

by jsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cardone, Tony Cardone
Feb 29, 2012 -

Rohrich Cadillac responded

Thank you so much for your kind words. We are absolutely delighted to hear that you had such a great experience with us and with Tony. Customer service is a top priority among our staff so it is always wonderful to hear from customers who have recognized this. We wish you all the best with your new vehicle and are looking forward to seeing you next time! Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 24, 2012

I had an engine miss at highway speeds and they found the problem in coilt for piston number two. The service was not covered under warranty More

by pauldin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keen and Gill Pore, Bernie Keane, Gill Porr
Feb 24, 2012 -

Rohrich Cadillac responded

Thank you for your helpful feedback. We are thrilled to hear that we were able to identify the trouble with your engine and get you back on the road!Please see us again for your next car service, and don't forget to find us on Facebook and Twitter to take advantage of our online specials, exclusive for our fans. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 23, 2012

excellant service by both gentlemen, from the moment i came in, up to and including the final deal that we arrived at. my wife and i where very pleased. More

by jomoli211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bernie keane and chuck lucci, Bernie Keane
Feb 24, 2012 -

Rohrich Cadillac responded

Thank you so much for your kind words. Chuck and Bernie are terrific assets to our team and it is great to hear that you and your wife were impressed with their service. Please get in touch with us if we can be of any more assistance and we hope to work with you again in the future. Also, don't forget to find us on Facebook and Twitter for access to our online coupons and discounts. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 15, 2012

I compared the price of the vehicle I purchased with similar ones on-line and found that Rohrich's price was in line with such sources as Kelley Blue Book and Edmond's. I had a few requests for service More

by cadm1935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane, Bernie Keane
Feb 15, 2012 -

Rohrich Cadillac responded

Thank you very much for leaving us with this helpful review. We are glad that you found our pricing to be fair, and we appreciate you recognizing this. We aim to get our customers the best value for their dollar while providing quality customer service so your experience was right in line with our goals. Please let us know if there is anything else we can assist you with, and we hope to work with you again in the future. Also, don't forget to find us on Facebook and Twitter for online specials and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

February 15, 2012

I have purchased my last 4 Cadillacs from Rohrich. Very satisfied with service. Bernie, my salesman this year, was very helpful and courteous and kind. I am very impressed with Mark Rosenfield, he is ver More

by Judy Kosar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Fossick, Bernie Keane, Dave Fossick
Feb 16, 2012 -

Rohrich Cadillac responded

Ms. Kosar, thank you for your kind review of our dealership and for your continued business throughout the years. We are delighted that Rohrich Cadillac could provide you with great service time and time again, and we appreciate you recognizing Bernie and Mark's efforts during your most recent visit. Please contact us if we can be of any more assistance and be sure to find us on Facebook and Twitter for monthly specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

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