
Rohrich Cadillac
Pittsburgh, PA
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Kelly Krall is definitely an asset to the Rohrich Kelly Krall is definitely an asset to the Rohrich Cadillac Dealership because of her product knowledge, sales/registration form familiarity, and Kelly Krall is definitely an asset to the Rohrich Cadillac Dealership because of her product knowledge, sales/registration form familiarity, and positive attitude when dealing with customers. My new car was delivered in a timely fashion, in an immaculate condition, and the required paperwork was handled by Kelly herself in as quick (but thorough) a manner as I have ever experienced in any dealership anywhere in the country. The only problem was not the fault of the local dealership or the salesperson: it seems the GM factory has mismanufactured all 2012 passenger-side SRX floormats -- they are too wide to fit properly when snapped into place. The service staff has already tried to interchange that mat with another new SRX and it didn't work - the entire production run is apparently made to the wrong measurements. Thank you for your attention to these comments. J.S. Dean More
I enjoyed working with Lou during my search for a car. After expressing to him my needs and ideas for what I was looking for it didn't take him long to find the right car for me. I appreciated his honesty After expressing to him my needs and ideas for what I was looking for it didn't take him long to find the right car for me. I appreciated his honesty and directness about the product and I felt that he was concerned about which car was best for me. I also appreciated the fact that I could quickly say no to an idea or suggestion that wasn't of interest to me, thus avoiding a loss of time. His patience was appreciated since I tend to ask the same questions more than once and often ask detailed questions about the product and services. Lou understood my attention to detail and took time explaining things until he was sure I fully understood anything we discussed. His years of experience and knowledge in car sales made me confident that I was working with a true professional. I was impressed with the little time it took to process the sale and the time he took to make it go so smoothly. Lou is a real asset to your dealership and I will gladly recommend him to anyone I know who may be interested in purchasing a car. More
My wife and I have now leased two vehicles from Kevin Marn. Our leasing experience was nothing but stress free. Kevin is a total professional and a great asset to the Rohrich Cadillac dealership. Gill Po Marn. Our leasing experience was nothing but stress free. Kevin is a total professional and a great asset to the Rohrich Cadillac dealership. Gill Porr is also a total professional. He will take over the total control of any scheduled maintaince or repair work. Thank you, Rohrich Cadillac. Steve and Amy Zgela More
I was very happy with my experience with your dealership and especially with Lou. He was very helpful and it was a pleasure working with him. The car we purchased is a gem and we are very happy with it. Lo and especially with Lou. He was very helpful and it was a pleasure working with him. The car we purchased is a gem and we are very happy with it. Lou went above and beyond to make sure we left happy and that is refreshing to find in a car salesman. This was not my first purchase from you and I would suspect not my last. LOU YOU ROCK!!!!! Janet Weaver More
Tony was very friendly and professional and worked with me to help me get the car I wanted for the payment I wanted. I also liked that I was not pressured to get a car I didn't want which had been the cas me to help me get the car I wanted for the payment I wanted. I also liked that I was not pressured to get a car I didn't want which had been the case at other dealerships. More
I have dealt with Rohrich Cadillac since 1973, and have ALWAYS been satisfied, make that VERY satisfied with their service. It will be done right, the first time! I bought my first Cadillac from Jim Rohri ALWAYS been satisfied, make that VERY satisfied with their service. It will be done right, the first time! I bought my first Cadillac from Jim Rohrich, and ever since Chuck Lucci , Jr, came on board, I have dealt with him. Chuck is completely trustworthy and really goes the extra mile! (This sentence has to do with CADILLAC, and not ANY dealer.) The token "Thank You gift" from Cadillac was an insult! A pack of Altoid mints, a microfiber cloth (useful) and a 1.7 ounce spray bottle of water "Facial spray??" Which end does one use that on; the same end as "Facial tissue," I presume???? Again, this has NOTHING TO DO with Rohrich Cadillac, but Cadillac as a company! Next time, donate $6 to charity! More
Lou was good to work with. I visited the car lot several times and looked at a used Malibu and several Cadillacs. Lou was very patient with me because I couldn't make up my mind which car I wanted. After I times and looked at a used Malibu and several Cadillacs. Lou was very patient with me because I couldn't make up my mind which car I wanted. After I did decide and we made a deal the car I chose was freshly washed and filled with gas. A week or so later I called in with some questions and Lou found the answers for me. More
Chuck went above and beyond for us! We are loyal to Rohrich Cadillac because of Chuck and his service! We are very satified and recommend our friend to Chuck and Rohrich! Rohrich Cadillac because of Chuck and his service! We are very satified and recommend our friend to Chuck and Rohrich! More
I can't say enough about Bernie. Of all my car buying experiences, Bernie stands out as the most decent, kind, considerate, and accommodating sales person. He makes car buying an enjoyable experience. experiences, Bernie stands out as the most decent, kind, considerate, and accommodating sales person. He makes car buying an enjoyable experience. Thanks Bernie! Sherry Amity More
Bernie was wonderful to work with. He went out of his way to help me make my car purchase without being pushy in anyway. He also took extra time with me to explain the leasing process as I had never lea way to help me make my car purchase without being pushy in anyway. He also took extra time with me to explain the leasing process as I had never leased a car before. I would highly recommend Bernie to my friends and family. More