Rohrich Cadillac

This is the 4th cadillac we have bought from Kelly Krall. Kelly is the best. There are no games when dealing with Kelly. She is knowledgeable about her product and her sales persona is effortless. She Kelly is the best. There are no games when dealing with Kelly. She is knowledgeable about her product and her sales persona is effortless. She is fun to deal with and, quite frankly one of the better sales people I have ever meet. Any problem or issue is dealt with by Kelly. I work at at sales organization and we, quite frankly use a Kelly Krall type. Most important of all is the fact that THE CUSTOMER COMES FIRST which is important these days when the customer gets lost in the shuffle. Kelly is awesome. I will buy more cars from her at Rohrich More

Salesman was friendly and prepared and had the car that was advertised and offered me fair value for my trade in. The business office was also prepared and wasted none of my time in accomodating me. Over was advertised and offered me fair value for my trade in. The business office was also prepared and wasted none of my time in accomodating me. Overall, one of the more pleasant experiences I have had in purchasing a car. I will return in a few years when it's time for an upgrade. More

Bernie was a tremendous help in allowing me the privilege to first buy a new Cadillac a few years ago and this past month a wonderful help in showing me a way to trade up and lease a brand new Cadillac. I am to first buy a new Cadillac a few years ago and this past month a wonderful help in showing me a way to trade up and lease a brand new Cadillac. I am very pleased with Mr. Keane his insight, integrity, dedication, and his concern and care for his clients who later become his friends is impeccable. I will continue to be apart of the Rohrich family and will be an ambassador to all my family and friends in sharing my wonderful experience of true compassion Rohrich shows to their partners. Mr. Keane allowed me to have a memory with my family, my wife, and my two sons in owning our first new Cadillac. A long time ago my dad would take me and my brothers and sister with our mother for a ride and he would ride by Rohrich Cadillac and say someday I will own a new Cadillac, unfortunately he never had the financial opportuniy raising 5 kids and sending us to college, but he planted that dream in my head and I promised myself that someday I will own a new Cadillac not only for me but for my dad, and Bernie allowed that dream to come true along with Rohrich Cadillac...now I take my kids for a ride past Rohrich and tell them someday you too will have your own new Cadillac ... Hopefully Bernie will be the salesman no friend who will allow them the privilege of owning Thierry first new Cadillac! Thanks Bernie and Rohrich Cadillac for allowing fathers to dream and their kids making those dreams come true...your friend in Christ David DiMichele More

I haven't had the vehicle serviced yet, But Lou Cangelier went beyond what I asked him for more than once I am a repeat customer of his. This deal is no different I am very satisfied with all lou has done fo went beyond what I asked him for more than once I am a repeat customer of his. This deal is no different I am very satisfied with all lou has done for me & would buy from him again I am dissapointed with Cadillac & general motors for building this car in Mexico what (used to be more AMERICAN than a Cadillac) Although it is a very nice car it will be my last Cadillac NOT BECAUSE OF LOU CANGELIER I WOULD BUY ANOTHER CAR FROM LOU But not from GM if they keep building them in Mexico. We have 3 car buying adults in this house we will check very carefully as to where they are builtin the future If it wasn't for the fact I think a lot of Lou I would not bother with the hassle of going back & forh with this registering business you don't accept what I put down this a pain in the neck GM I am trying one more time if vit don't go this time send me a letter More

My husband has dreamed of having a Cadillac for over 40 years. I contacted Lou and told him I was interested in surprising my husband for his 67th birthday. My husband dreamed about a black cadillac. Lo years. I contacted Lou and told him I was interested in surprising my husband for his 67th birthday. My husband dreamed about a black cadillac. Lou helped me find the perfect vehicle, and they all helped me get the paperwork done and bring the car home as a surprise. It worked perfectly. We went back the next day and my husband finished the paperwork and Lou spent time with Mark explaining the car options etc. Everyone at Rohrich was pleansant and helpful and efficient. No long waits - no questions too silly. They handled everything - contacting our car insurance people, all the paperwork was ready and waiting for us. Since we brought the car home Lou has been there to answer any questions we've had and check in to be sure everything was okay. A pleasant experience overall. More

Kelly Krall is definitely an asset to the Rohrich Kelly Krall is definitely an asset to the Rohrich Cadillac Dealership because of her product knowledge, sales/registration form familiarity, and Kelly Krall is definitely an asset to the Rohrich Cadillac Dealership because of her product knowledge, sales/registration form familiarity, and positive attitude when dealing with customers. My new car was delivered in a timely fashion, in an immaculate condition, and the required paperwork was handled by Kelly herself in as quick (but thorough) a manner as I have ever experienced in any dealership anywhere in the country. The only problem was not the fault of the local dealership or the salesperson: it seems the GM factory has mismanufactured all 2012 passenger-side SRX floormats -- they are too wide to fit properly when snapped into place. The service staff has already tried to interchange that mat with another new SRX and it didn't work - the entire production run is apparently made to the wrong measurements. Thank you for your attention to these comments. J.S. Dean More

I enjoyed working with Lou during my search for a car. After expressing to him my needs and ideas for what I was looking for it didn't take him long to find the right car for me. I appreciated his honesty After expressing to him my needs and ideas for what I was looking for it didn't take him long to find the right car for me. I appreciated his honesty and directness about the product and I felt that he was concerned about which car was best for me. I also appreciated the fact that I could quickly say no to an idea or suggestion that wasn't of interest to me, thus avoiding a loss of time. His patience was appreciated since I tend to ask the same questions more than once and often ask detailed questions about the product and services. Lou understood my attention to detail and took time explaining things until he was sure I fully understood anything we discussed. His years of experience and knowledge in car sales made me confident that I was working with a true professional. I was impressed with the little time it took to process the sale and the time he took to make it go so smoothly. Lou is a real asset to your dealership and I will gladly recommend him to anyone I know who may be interested in purchasing a car. More

My wife and I have now leased two vehicles from Kevin Marn. Our leasing experience was nothing but stress free. Kevin is a total professional and a great asset to the Rohrich Cadillac dealership. Gill Po Marn. Our leasing experience was nothing but stress free. Kevin is a total professional and a great asset to the Rohrich Cadillac dealership. Gill Porr is also a total professional. He will take over the total control of any scheduled maintaince or repair work. Thank you, Rohrich Cadillac. Steve and Amy Zgela More

I was very happy with my experience with your dealership and especially with Lou. He was very helpful and it was a pleasure working with him. The car we purchased is a gem and we are very happy with it. Lo and especially with Lou. He was very helpful and it was a pleasure working with him. The car we purchased is a gem and we are very happy with it. Lou went above and beyond to make sure we left happy and that is refreshing to find in a car salesman. This was not my first purchase from you and I would suspect not my last. LOU YOU ROCK!!!!! Janet Weaver More

Tony was very friendly and professional and worked with me to help me get the car I wanted for the payment I wanted. I also liked that I was not pressured to get a car I didn't want which had been the cas me to help me get the car I wanted for the payment I wanted. I also liked that I was not pressured to get a car I didn't want which had been the case at other dealerships. More