Rohrich Cadillac
Pittsburgh, PA
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I had my dream car in mind 2 years ago(a red Cadillace CTS)knowing that in 2012 I would be purchasing a newer car.I wanted to make sure that I did check out other cars out there so test drove chevy,ford,c CTS)knowing that in 2012 I would be purchasing a newer car.I wanted to make sure that I did check out other cars out there so test drove chevy,ford,chrysler and lincolns and still found that CTS was absolutely the car for me.I had met alot of sales people that wanted to sell me alot of what I wasnt looking for. I ran across the name Rohrich a couple of times and thought it might be too far away.I was so flusteredd over the hassle and disapointment of trying to find and work with everyone that wanted to sell you everything you didn't want or not care if they ever sold you anything. I had e-mailed Tony Cardone for some help looking for my dream car. He e-mailed me with my second choice and w/in 2 hrs he sent me a second e-mail with the dream car.Tony promised me that he would have the car cleaned and sitting in the garage for me when I got there on that friday. We had got to the dealership before our scheduled time. Tony was with another customer Lou was in the office and took us out to look at the car.(CLEAN AND SITTING IN THE GARAGE)That was a car salesman that did what he promised!Tony met with us a short time later he had us buying my RED CTS with in minutes.I will say I'm glad all the other dealerships we visited didn't sell us a car We got the best car for the best price and a great salesman.My husband & I both appreciated his honesty & making what I thought was going to be another disapointing car hunting day into a great day and for treating us like he knew us forever and so he will.What a great experience I tell everyone what a great experience I had. I will be a repeat customer! More
Tony got back to me asap with several choices of the certified srx i was looking for. had the perfect color and interior i wanted...an hour later i was driving home in it. really appreciated how easy certified srx i was looking for. had the perfect color and interior i wanted...an hour later i was driving home in it. really appreciated how easy he made the process of finding the exact car i wanted and how simple the sale was...when it's time to replace the wife's car i will be calling Tony again! More
I have leased 3 Esclades over the past 12 years and I just entered into a lease for 4 more years on a new CTS. I had a budget amount to work with and Chuck Lucci Sr. did an outstanding job of finding me just entered into a lease for 4 more years on a new CTS. I had a budget amount to work with and Chuck Lucci Sr. did an outstanding job of finding me what I wanted within my budget. Chuck Jr. was also so helpful explaining the ins and outs of the vehicle I was taking home and he was also readily available to take my calls when need be. They were both so great to work with! I love the Cadillacs I have had but what really keeps me coming back is the service department. Mike Engelhardt is my guy, I love working with him. He is always so accommadating and friendly when I need work done. I would probably buy another Cadillac and I would definately recommend this dealership to anyone that was thinking about buying one too. Keep up the good work. More
We worked mainly with Len and Mr Lucco Sr for the final blessing Ken was superb outgoing willing to please Every step No hardball Nothing hidden Nothing demeaning He loves cars and is a Caddillac Guy. blessing Ken was superb outgoing willing to please Every step No hardball Nothing hidden Nothing demeaning He loves cars and is a Caddillac Guy. Knows the cars the options etc. Did everything to please including a fair price Great follow up. We hope to deal wit him again for the life of the car. He is a gem Mr Lucci is like dealing with your favorite uncle. We are very happy Rorich Caddy Customers More
I have been buying cars for a long time and I can actually say yhis is the best I have treated in buying a car. Kevin was a delight to work with on the internet and up front personally he was great. actually say yhis is the best I have treated in buying a car. Kevin was a delight to work with on the internet and up front personally he was great. The sales manager Marc was the fairest sales manager I also dealt with. They have followed up with me after the sale several times, You feel like a VIP dor a change. Overall I would highly recommend them anytime. More
This is the third time I buy a car from Rohrich Cadillac. Every time I have worked with Kevin Marn, an excellent sales representative who does justice to the brand and to the dealer. He is always helpful, fr Every time I have worked with Kevin Marn, an excellent sales representative who does justice to the brand and to the dealer. He is always helpful, friendly, and courteous without being aggressive--a rare combination indeed. This month I referred two friends to Kevin: they purchased a CTC from him as well. More
Kelly is an exceptional salesperson and represents the dealership with professionalism and integrity. I've now leased 3 cadillac's from her and I'm always treated with respect. dealership with professionalism and integrity. I've now leased 3 cadillac's from her and I'm always treated with respect. More
I knew of Lou thru a friend that I used to work with. My friend had delt with Lou a few times and suggested to me that if I ever wanted a Cadillac, I should talk to Lou. It took me a few years before I was friend had delt with Lou a few times and suggested to me that if I ever wanted a Cadillac, I should talk to Lou. It took me a few years before I was ready to look into buying a Cadillac but when I was ready I came to see Lou. I could see almost immediately why my friend told me to see Lou. He has treated both my wife and I with great kindness, he is a no pressure salesman who knows his product inside and out. I bought that first Cadillac from Lou and approx 9 months later I returned to see Lou again. My wife had developed some physical problems and the CTS that we had purchased no longer fit her lifestyle. We were able to put together a deal on a SRX which has made it much easier on my wife both in getting in and out of the vehicle. I am not the easiest person to deal with when it comes to buying a car. I asked a lot of Lou and in almost every instance he has come thru. I have been very pleased with everyone that I have come into contact representing Rohrich. I am sure that when the time comes for another vehicle, I will come to Rohrich first. More
I would like to take the time to say Thank You to all of the Rohrich Staff. It has been a pleasure to work with everyone. We are very happy with our new Cadillac. When I brought my Honda in to trade and th the Rohrich Staff. It has been a pleasure to work with everyone. We are very happy with our new Cadillac. When I brought my Honda in to trade and the tires needed to be exchanged with my other tires, this was done promptly. When the new Cadillac was being prepared by your staff with special requests that we needed added to the car it was done promptly. Kelly Krall was the sales person that my wife and I worked with. Kelly was wonderful and very informative and help the transition go very smoothly. The staff at Rohrich is a 5 rating in all categories. Sincerely, Carl and Kathy Melle More
Kevin was friendly but not pushy. Very tuned into my needs and found me "just the right vehicle." Best of all, when I went to pick up the car all the paperwork was done except for my signature and chan needs and found me "just the right vehicle." Best of all, when I went to pick up the car all the paperwork was done except for my signature and changing the plates. He even called my insurance agent to inform them of the new purchase. He's offered his assistance for any of my automotive needs in the future. Best salesman I've encountered in many years. More